On the whole was a lovely stsy Only two small complaints is the amount of light that is let in around the entrance door to the room 283 It kept us awake. Maybe dim the lights in the hallways at night or get a door that fits and the ignorant Taxi drivers blocking the entrance I drove round to pick up my cases and couldn’t get near the door they just stare at you as though you shouldn’t be there!

On the whole was a lovely stsy Only two small complaints is the amount of light that is let in around the entrance door to the room 283 It kept us awake. Maybe dim the lights in the hallways at night or get a door that fits and the ignorant Taxi drivers blocking the entrance I drove round to pick up my cases and couldn’t get near the door they just stare at you as though you shouldn’t be there!

This is a palace-manor-style luxury hotel that I really like. The staff are well-trained and the service is in place. The environment is elegant and grand, and all kinds of service facilities are available. It's just that the soundproofing of our room is a little poor, and the guests next door had a late-night party. They didn't finish until 1 a.m., and we went to sleep after they finished.

This is a palace-manor-style luxury hotel that I really like. The staff are well-trained and the service is in place. The environment is elegant and grand, and all kinds of service facilities are available. It's just that the soundproofing of our room is a little poor, and the guests next door had a late-night party. They didn't finish until 1 a.m., and we went to sleep after they finished.

From start to finish excellent including a free upgrade. Value for money and incredible attention to detail. Staff really friendly and helpful.

From start to finish excellent including a free upgrade. Value for money and incredible attention to detail. Staff really friendly and helpful.

Great location and leisure facilities are first class. But as a hotel still falls short of the former Marriott standards. To achieve the status it claims of an upscale Hotel and Country Club it needs considerable refurbishment - and not just patchwork repairs. So many small details make this 3 star at best. No AC in room. Lack of electric sockets. No USB charging points. Window frames 100 years old? Rooms are cleaned in under 10 minutes - not mopped or vacuumed. Piles of laundry in corridors all day long. Key cards keep failing. On our recent stay: We aksed an employee if he could open our rooom. He siad he didn't work for housekeepinjg and couldn't do anything. We had to go all the way back to reception for new keys TWICE. He didn't offer to help 2 74 year olds who had just hauled their luggage to the room. The shower tray was not draining properly. Maintenance guy came with a plunger and left in 2 minutes. No change. We ordered eggs over easy. They were delivered over and fully cooked so the yolk was hard. I asked the waiter to return them and tell the chef. The chef sent him back with the message 'the chef assures me the eggs he prepared were over easy'. Felt sorry for the young lad in the middle and can't believe the chef chose to argue with a customer. A good egg chef scores a lot of points for me. But telling the customer he doesn't know what an over easy egg is ?? Unbelievable - Marriott needs to get back to it's basic standards.

Great location and leisure facilities are first class. But as a hotel still falls short of the former Marriott standards. To achieve the status it claims of an upscale Hotel and Country Club it needs considerable refurbishment - and not just patchwork repairs. So many small details make this 3 star at best. No AC in room. Lack of electric sockets. No USB charging points. Window frames 100 years old? Rooms are cleaned in under 10 minutes - not mopped or vacuumed. Piles of laundry in corridors all day long. Key cards keep failing. On our recent stay: We aksed an employee if he could open our rooom. He siad he didn't work for housekeepinjg and couldn't do anything. We had to go all the way back to reception for new keys TWICE. He didn't offer to help 2 74 year olds who had just hauled their luggage to the room. The shower tray was not draining properly. Maintenance guy came with a plunger and left in 2 minutes. No change. We ordered eggs over easy. They were delivered over and fully cooked so the yolk was hard. I asked the waiter to return them and tell the chef. The chef sent him back with the message 'the chef assures me the eggs he prepared were over easy'. Felt sorry for the young lad in the middle and can't believe the chef chose to argue with a customer. A good egg chef scores a lot of points for me. But telling the customer he doesn't know what an over easy egg is ?? Unbelievable - Marriott needs to get back to it's basic standards.

Beautiful building and grounds but the rooms were tired and really need refurbished. Disappointing

Beautiful building and grounds but the rooms were tired and really need refurbished. Disappointing

Nice hotel, huge well kept grounds, friendly staff. Good breakfast. Other food is good but expensive. Super swimming pool. Guests car park is all under trees, and our very clean car (for a wedding) was absolutely covered in birds mess and tree pollen. We had to rush out and find a car wash first thing in the morning. Every other car was also in same state. Avoid this car park, there are others, but mostly also under trees. All car parks are not close to hotel and a buggy and driver arrangement is available, but again but this can be difficult to get, and a nuisance when raining.

Nice hotel, huge well kept grounds, friendly staff. Good breakfast. Other food is good but expensive. Super swimming pool. Guests car park is all under trees, and our very clean car (for a wedding) was absolutely covered in birds mess and tree pollen. We had to rush out and find a car wash first thing in the morning. Every other car was also in same state. Avoid this car park, there are others, but mostly also under trees. All car parks are not close to hotel and a buggy and driver arrangement is available, but again but this can be difficult to get, and a nuisance when raining.

Great staff and stunning location

Great staff and stunning location

Great

Beautiful hotel. Great location. Great staff

Beautiful hotel. Great location. Great staff

It was simple one of the best establishments if nit the best that me and my wife have stayed out. The grounds are breath taking , the staff were wonderful approachable and none intrusive. Loved every moment of our stay

It was simple one of the best establishments if nit the best that me and my wife have stayed out. The grounds are breath taking , the staff were wonderful approachable and none intrusive. Loved every moment of our stay

As a country manor hotel it met all expectations exuding class quality in all areas

As a country manor hotel it met all expectations exuding class quality in all areas

Elegant old hotel, nice to stay there. Staff very friendly.

Elegant old hotel, nice to stay there. Staff very friendly.

The decor was dated and the bed sagged in the middle. Breakfast was amazing!!!

The decor was dated and the bed sagged in the middle. Breakfast was amazing!!!

Fabulous! Staff were so kind

Fabulous! Staff were so kind

Great breakfast

Great breakfast

Property was nice enough, and the breakfast was good. The pancake maker was a highlight for our children. Only downside was the noise at night. We were a family of four and the family rooms are in the orchard wing, but this must be where they also put the large groups of lads on golf weekends/stag do’s because at 1am, presumably after the bar shut the party moved upstairs and the walls are very thin. We had to call down to reception and by about 2am they did come up and the noise stopped. I definitely wouldn’t risk going again as a family on a weekend.

Property was nice enough, and the breakfast was good. The pancake maker was a highlight for our children. Only downside was the noise at night. We were a family of four and the family rooms are in the orchard wing, but this must be where they also put the large groups of lads on golf weekends/stag do’s because at 1am, presumably after the bar shut the party moved upstairs and the walls are very thin. We had to call down to reception and by about 2am they did come up and the noise stopped. I definitely wouldn’t risk going again as a family on a weekend.

This hotel had a weird smell .. I guess it’s old. Was over priced for what you get.