Checked in and out. Nice place

Checked in and out. Nice place

Very clean and updated.

There is smell in the room

There is smell in the room

Clean and quiet

Clean and quiet

Very clean and the continental breakfast was wonderful!

It was sufficient to our needs. Close to airport. Bed was comfy with a variety of pillow choice. Room is a little worn. Curtains need attention. For the price and for the short time we were there it is worth the price. We will come again.

Very clean and the continental breakfast was wonderful!

It was sufficient to our needs. Close to airport. Bed was comfy with a variety of pillow choice. Room is a little worn. Curtains need attention. For the price and for the short time we were there it is worth the price. We will come again.

An excellent location for access to Interstate. Pool and Hot Tub separated out. Also, located towards the inside area of hotel for privacy. King Size Bed = Room was large and comfortable. Breakfast was continental with biscuit, sausage, oatmeal, cereals, fruit, waffles, juice, coffee, etc.

An excellent location for access to Interstate. Pool and Hot Tub separated out. Also, located towards the inside area of hotel for privacy. King Size Bed = Room was large and comfortable. Breakfast was continental with biscuit, sausage, oatmeal, cereals, fruit, waffles, juice, coffee, etc.

I don’t usually leave reviews but after this stay, it needs it. We stayed for one night and chose this hotel because it had pretty decent reviews. Check in was pretty easy but from the moment we stepped foot into the room it went down hill. We opened the door and were instantly hit with a musty smell and water all over the floor. I called the front desk and someone came pretty quickly. They mopped the area and asked if we wanted a different room. My husband said yes and then they told us they couldn’t because they had no other available rooms. Their solution for the smell was spraying air freshener. The bathroom tub/shower was nasty. It had black marks all over it, there was a hole in the shelf under the shower and a hole in the ceiling above the shower. It smelled horrible and there was barely any water pressure. This morning we went to breakfast and the coffee was watered down, the sausage didn’t look cooked and there were no eggs. You definitely get less than what you pay for here.

I don’t usually leave reviews but after this stay, it needs it. We stayed for one night and chose this hotel because it had pretty decent reviews. Check in was pretty easy but from the moment we stepped foot into the room it went down hill. We opened the door and were instantly hit with a musty smell and water all over the floor. I called the front desk and someone came pretty quickly. They mopped the area and asked if we wanted a different room. My husband said yes and then they told us they couldn’t because they had no other available rooms. Their solution for the smell was spraying air freshener. The bathroom tub/shower was nasty. It had black marks all over it, there was a hole in the shelf under the shower and a hole in the ceiling above the shower. It smelled horrible and there was barely any water pressure. This morning we went to breakfast and the coffee was watered down, the sausage didn’t look cooked and there were no eggs. You definitely get less than what you pay for here.

The staff was friendly, the room was very clean, and area safe.

The staff was friendly, the room was very clean, and area safe.

Room was very basic. Bed was not great. The single ice machine for the entire hotel was filthy. The man at the desk for the day shift was rude, barely intelligible, and refused to extend my reservation over the phone, saying I had to come to the office with my card, or vacate the room by checkout. Very mediocre property with rude and incompetent staff.

Room was very basic. Bed was not great. The single ice machine for the entire hotel was filthy. The man at the desk for the day shift was rude, barely intelligible, and refused to extend my reservation over the phone, saying I had to come to the office with my card, or vacate the room by checkout. Very mediocre property with rude and incompetent staff.

Everything was great, clean more than i thought it would be

Everything was great, clean more than i thought it would be

I can not give an excellent on this property due to the counter person that was in attendance upon my check in. She was very rude in her explanation of why my credit card was being charged a second time. I had already checked in online and my card was charged. I then received a notice from my bank that a second charge was attempted. When I left the event I was at to go back to the hotel to make sure all was ok, she was rude and snappy and made me feel that I was in the wrong for asking a question. Other than that, the room was all that I needed and was comfortable. It was clean and quiet and well air conditioned. My only other reason for not giving an excellent, would be the NO PETS option. On Expedia, it is stated that pets are allowed and I had considered bringing my small dog. It would have been a horrible surpise to have driven 600 miles and then not be able to check in had I done so. This needs to be corrected on the Expedia site.

I can not give an excellent on this property due to the counter person that was in attendance upon my check in. She was very rude in her explanation of why my credit card was being charged a second time. I had already checked in online and my card was charged. I then received a notice from my bank that a second charge was attempted. When I left the event I was at to go back to the hotel to make sure all was ok, she was rude and snappy and made me feel that I was in the wrong for asking a question. Other than that, the room was all that I needed and was comfortable. It was clean and quiet and well air conditioned. My only other reason for not giving an excellent, would be the NO PETS option. On Expedia, it is stated that pets are allowed and I had considered bringing my small dog. It would have been a horrible surpise to have driven 600 miles and then not be able to check in had I done so. This needs to be corrected on the Expedia site.

it was nice and in driving distance of Graceland

it was nice and in driving distance of Graceland

I was only there a couple of hours

I was only there a couple of hours

Convenience of swimming pool.... But had a problem with bathroom sink stopping up

Convenience of swimming pool.... But had a problem with bathroom sink stopping up

This property is a great location for the airport and some last minute ammenities. The pool is nice but not as clean as it should be and they don’t tell you to go to the front desk for towels. The outside is run down and needs sone good TLC. The rooms are good, lots of upgrades but the bathtubs ads disgusting, AC works great. Staff are friendly!

This property is a great location for the airport and some last minute ammenities. The pool is nice but not as clean as it should be and they don’t tell you to go to the front desk for towels. The outside is run down and needs sone good TLC. The rooms are good, lots of upgrades but the bathtubs ads disgusting, AC works great. Staff are friendly!

Horrible customer service. They are very rude. We will not be back.