Very nice and lovely location where you can relax and walk the grounds or take a swim if needed. An overall lovely place.

Very nice and lovely location where you can relax and walk the grounds or take a swim if needed. An overall lovely place.

We requested ground floor room and soya milk. The courtesy call confirmed our request. I rang again to say we didn’t want dinner and at that time, they confirmed ground floor room. Upon arriving, the receptionist looked at our request and said they have no ground floor rooms left . I explained that we both have knee problems and cannot manage the stairs. My friend who accompanied me had had knee injections few days before and her knee pain was worse than me. The receptionist then informed us that there was a disabled room. We explained we were not disabled but that cannot manage too many stairs. She then reassured us that there were only 6/7 steps to the ground floor and the access to spa was across the bridge on that floor. On that information, we accepted the 1st floor , thinking we will slowly manage to climb the 6/7 on the 1st floor. On the 2nd day, heading to the spa, we realised the only way was via 25/30 steps!!!! We went back and went through reception and outside with little rain in our house slippers and bathrob. In the spa, I asked for a latte with soya milk . To my shock ! They did not have any and the staff would not go to get the milk from the restaurant! I eventually had a black coffee with very little soya milk which managed to find. After finishing spa , we tried coming back through the stairs, but my friend had to give up as her knee was in agony . She very reluctantly came through the reception in the pouring rain with her slippers/robe robe

We requested ground floor room and soya milk. The courtesy call confirmed our request. I rang again to say we didn’t want dinner and at that time, they confirmed ground floor room. Upon arriving, the receptionist looked at our request and said they have no ground floor rooms left . I explained that we both have knee problems and cannot manage the stairs. My friend who accompanied me had had knee injections few days before and her knee pain was worse than me. The receptionist then informed us that there was a disabled room. We explained we were not disabled but that cannot manage too many stairs. She then reassured us that there were only 6/7 steps to the ground floor and the access to spa was across the bridge on that floor. On that information, we accepted the 1st floor , thinking we will slowly manage to climb the 6/7 on the 1st floor. On the 2nd day, heading to the spa, we realised the only way was via 25/30 steps!!!! We went back and went through reception and outside with little rain in our house slippers and bathrob. In the spa, I asked for a latte with soya milk . To my shock ! They did not have any and the staff would not go to get the milk from the restaurant! I eventually had a black coffee with very little soya milk which managed to find. After finishing spa , we tried coming back through the stairs, but my friend had to give up as her knee was in agony . She very reluctantly came through the reception in the pouring rain with her slippers/robe robe

Lovely Hotel but understaffed at breakfast. Pleasant surroundings, décor and Gardens. Spa area and pool excellent but no classes.

Lovely rooms and location

Lovely rooms and location

Nice big room although really needs an update. Furniture and decor looking dated. Friendly staff, nice spa, good breakfast and very good value for money compared to newer spa hotels

Nice big room although really needs an update. Furniture and decor looking dated. Friendly staff, nice spa, good breakfast and very good value for money compared to newer spa hotels

Excellent hotel and spa facilities.

This a wonderful hotel in a fabulous location. The staff are both professional and attentive, the ambience is warm, elegant and inviting and the spa relaxing and beautiful. We will definitely be back.

This a wonderful hotel in a fabulous location. The staff are both professional and attentive, the ambience is warm, elegant and inviting and the spa relaxing and beautiful. We will definitely be back.

Beautiful grounds, and Spa facilities, (particularly the pool) were excellent. Food available on the terrace outside of the pool. Evening meal in the restaurant was very nice, but expensive. Food; breakfast lunch, dinner all superbly cooked and presented. All the staff were very pleasant and attentive.

Beautiful grounds, and Spa facilities, (particularly the pool) were excellent. Food available on the terrace outside of the pool. Evening meal in the restaurant was very nice, but expensive. Food; breakfast lunch, dinner all superbly cooked and presented. All the staff were very pleasant and attentive.

A lovely setting but the rooms are very tired. We were kept up until 1:30am because the floors above our room creaked so badly and the pillows were hard and flat. No plug points at all near the bed (just one possible option in the entire room) so had to request an extension cord to charge our phones overnight and the decor is dated. Room aside (and thats a biggie given the cost of staying) the setting is absolutely beautiful. Spa could also use some investment but facilities were good enough. We had an incredible massage!

A lovely setting but the rooms are very tired. We were kept up until 1:30am because the floors above our room creaked so badly and the pillows were hard and flat. No plug points at all near the bed (just one possible option in the entire room) so had to request an extension cord to charge our phones overnight and the decor is dated. Room aside (and thats a biggie given the cost of staying) the setting is absolutely beautiful. Spa could also use some investment but facilities were good enough. We had an incredible massage!

A remarkable building and history, with excellent dining and spa facilities as well as extensive grounds. A very enjoyable stay.

A remarkable building and history, with excellent dining and spa facilities as well as extensive grounds. A very enjoyable stay.

We really enjoyed our stay here to celebrate our special wedding anniversary. All the stafff were welcoming & excellent. Our room (Delude) was super spacious with a 4 poster bed & lovely bedlinen. The spa was great and I had a fantastic treatment with Marilyn. Yes the property is a little tired but the surroundings & staff made it a very special stay nevertheless and we will definitely return. Breakfast was also excellent. The grounds are stunning so highly recommend this hotel for a stay.

We really enjoyed our stay here to celebrate our special wedding anniversary. All the stafff were welcoming & excellent. Our room (Delude) was super spacious with a 4 poster bed & lovely bedlinen. The spa was great and I had a fantastic treatment with Marilyn. Yes the property is a little tired but the surroundings & staff made it a very special stay nevertheless and we will definitely return. Breakfast was also excellent. The grounds are stunning so highly recommend this hotel for a stay.

Beautiful hotel and spa on even more beautiful grounds. Staff really helpful and go the extra mile especially at reception. Only gripe would be having to sit in the bar to eat from the normal food menu (only £50-£60 per head à la carte available in the main restaurant which we didn’t want).

Beautiful hotel and spa on even more beautiful grounds. Staff really helpful and go the extra mile especially at reception. Only gripe would be having to sit in the bar to eat from the normal food menu (only £50-£60 per head à la carte available in the main restaurant which we didn’t want).

We had a fantastic stay for my birthday at Danesfield House Hotel and Spa and the team went above and beyond for the special occasion organising a free room upgrade, plus chocolates & a birthday card in the room. We hadn't been for a few years & I had forgotten what a lovely hotel this is, definitely a great choice for a special, luxurious stay & all the staff provide excellent service.

We had a fantastic stay for my birthday at Danesfield House Hotel and Spa and the team went above and beyond for the special occasion organising a free room upgrade, plus chocolates & a birthday card in the room. We hadn't been for a few years & I had forgotten what a lovely hotel this is, definitely a great choice for a special, luxurious stay & all the staff provide excellent service.

Very rude welcome, lots of inexperienced staff who had no idea, a very arrogant concierge gentleman but a brilliant gentleman serving breakfast. Very very outdated and in need of millions of investment

Very rude welcome, lots of inexperienced staff who had no idea, a very arrogant concierge gentleman but a brilliant gentleman serving breakfast. Very very outdated and in need of millions of investment

Whilst the bedrooms could be more stylish they are fine and the bed was very comfortable. The communal areas and gardens are absolutely stunning however and the staff, without exception, were so friendly and helpful. We loved our stay.

Whilst the bedrooms could be more stylish they are fine and the bed was very comfortable. The communal areas and gardens are absolutely stunning however and the staff, without exception, were so friendly and helpful. We loved our stay.

Not QUITE FIVE STAR

Not QUITE FIVE STAR

We had a lovely welcome and helpful staff throughout. The breakfast was really nice amd we enjoyed a wonderful nights stay ina very comfy bed!

We had a lovely welcome and helpful staff throughout. The breakfast was really nice amd we enjoyed a wonderful nights stay ina very comfy bed!