Wonderful stay!!

Wonderful stay!!

Excellent location and staff

Excellent location and staff

All staff at the hotel were very friendly & helpful. Particular mention for the head barman (somelier). He was very knowledgeable, courteous & helpful. Room was lovely as was the hotel throughout. It certainly lived up to our expectations. Thank you.

All staff at the hotel were very friendly & helpful. Particular mention for the head barman (somelier). He was very knowledgeable, courteous & helpful. Room was lovely as was the hotel throughout. It certainly lived up to our expectations. Thank you.

Bristol hotel should invest in training their personnel to smile. This is my first time in my travel experience with five start hotel that not a single front desk person has ever smiled. You get there and the atmosphere is horrible. We felt intimidated to ask questions. As far as the accommodation goes, you are paying for the espectacular view and location, the hotel itself is very charming and had a lot of history. The breakfast is somehow mediocre. But the restaurant is really good, doesn’t have too much variety but whatever we tried was good. As for the rooms, the view from the third floor was amazing. On the negative side, theAC doesn’t go below 20C. The bathroom is pretty but it is very hot like if they have a constant heater on, so get ready for a sauna. Beds are old and you feel wires on it. The desk leather chair had black mold on the back, totally unacceptable. But overall, it was a good experience.

Bristol hotel should invest in training their personnel to smile. This is my first time in my travel experience with five start hotel that not a single front desk person has ever smiled. You get there and the atmosphere is horrible. We felt intimidated to ask questions. As far as the accommodation goes, you are paying for the espectacular view and location, the hotel itself is very charming and had a lot of history. The breakfast is somehow mediocre. But the restaurant is really good, doesn’t have too much variety but whatever we tried was good. As for the rooms, the view from the third floor was amazing. On the negative side, theAC doesn’t go below 20C. The bathroom is pretty but it is very hot like if they have a constant heater on, so get ready for a sauna. Beds are old and you feel wires on it. The desk leather chair had black mold on the back, totally unacceptable. But overall, it was a good experience.

Lovely bath and sleeping accommodations. Conveniently located to Old Town, Mirabell Palace Gardens and bus lines.

Lovely bath and sleeping accommodations. Conveniently located to Old Town, Mirabell Palace Gardens and bus lines.

Everything is so outdated. The room is small and bathroom is worse for €430/night. Got upgraded because of water issues. The breakfast and service are mediocre. Really not worth it except the location.

Everything is so outdated. The room is small and bathroom is worse for €430/night. Got upgraded because of water issues. The breakfast and service are mediocre. Really not worth it except the location.

Friendly staff.

Very nice and clean hotel

Very nice and clean hotel

We enjoyed our stay. It’s a little dated but that’s part of the charm of the hotel. The front desk was very knowledgeable and helpful. The restaurant bar needs to be spiced up a little.

We enjoyed our stay. It’s a little dated but that’s part of the charm of the hotel. The front desk was very knowledgeable and helpful. The restaurant bar needs to be spiced up a little.

Excellent breakfast, very comfortable room with very nice decor

Excellent breakfast, very comfortable room with very nice decor

This property is a bit dated and does not have updated amenities but the staff is very nice. The breakfast was very good. The location is very good, as well.

This property is a bit dated and does not have updated amenities but the staff is very nice. The breakfast was very good. The location is very good, as well.

The hotel was gorgeous. Very Austrian and in a perfect, perfect location to walk everywhere.

The hotel was gorgeous. Very Austrian and in a perfect, perfect location to walk everywhere.

A very nice hotel, extremely convenient. It’s only 1 mile from the Hauptbahnhof and across the bridge from the main shopping area on the west side of the river.

A very nice hotel, extremely convenient. It’s only 1 mile from the Hauptbahnhof and across the bridge from the main shopping area on the west side of the river.

The hotel was extremely charming. It had an old-time feel with a modern touch. The rooms were very comfortable and spacious. The restaurant within the hotel was also first rate The location of the hotel in regards to the city was perfect and it was a very beautiful hotel. The only distraction was the staff was not the most courteous that we have experienced on our own travels.

Not much to say. Very disappointing. The hotel unfortunately has gone down since previous years and is not what it used to be.

Not much to say. Very disappointing. The hotel unfortunately has gone down since previous years and is not what it used to be.

The hotel was extremely charming. It had an old-time feel with a modern touch. The rooms were very comfortable and spacious. The restaurant within the hotel was also first rate The location of the hotel in regards to the city was perfect and it was a very beautiful hotel. The only distraction was the staff was not the most courteous that we have experienced on our own travels.

Loved all of the staff, very welcoming and professional. Gorgeous hotel, delicious dining and so close to old town and shopping. Loved it!

Especially liked the historical context it provided. All personnel were friendly and very helpful. Breakfast was great!

Especially liked the historical context it provided. All personnel were friendly and very helpful. Breakfast was great!