I was initially put in a room that already occupied. I opened the door and there were already ppl in there.

First off the room did not have towels. The front desk closes at 11 so you’ll have to call a number to reach someone. We called the number to get towels never got an answer. In the morning we called for towels never got an answer. We went to the front to get towels the next morning but was told that housekeeping didn’t come in until 9am. The room itself wasn’t clean, the carpet needs to come up because it’s dirty. The beds were comfortable. That was the only thing decent about our stay. Charles was nice at check in. The lady we talked to the next morning wasn’t so pleasant. She argued me up and down that we hadn’t called and I have proof that we called and used the messaging app. She came off as being really rude. I normally don’t leave bad reviews but I’ve never had a bad stay anywhere. This was by far the worse stay I’ve had in all my years. Some things I can deal with but having to use my clothing to wash up with is ridiculous. Being argued down like I would lie about calling emergency number for service is bad business. I’ll never stay there again. Thankful for the lesson learned tho.

First off the room did not have towels. The front desk closes at 11 so you’ll have to call a number to reach someone. We called the number to get towels never got an answer. In the morning we called for towels never got an answer. We went to the front to get towels the next morning but was told that housekeeping didn’t come in until 9am. The room itself wasn’t clean, the carpet needs to come up because it’s dirty. The beds were comfortable. That was the only thing decent about our stay. Charles was nice at check in. The lady we talked to the next morning wasn’t so pleasant. She argued me up and down that we hadn’t called and I have proof that we called and used the messaging app. She came off as being really rude. I normally don’t leave bad reviews but I’ve never had a bad stay anywhere. This was by far the worse stay I’ve had in all my years. Some things I can deal with but having to use my clothing to wash up with is ridiculous. Being argued down like I would lie about calling emergency number for service is bad business. I’ll never stay there again. Thankful for the lesson learned tho.

The hotel smells of weeds. The neighbors were smoking weed along the corridor and making so much noise at midnight. The phone in the room is not working to call the reception.

The hotel smells of weeds. The neighbors were smoking weed along the corridor and making so much noise at midnight. The phone in the room is not working to call the reception.

It was nice

It was nice

So I got two rooms one of the rooms reeked of smoke really really bad. The toaster didn't work and other appliances didn't work the garbage disposal when you turned it on cigarette butts were coming up. They had to have the maintenance guy there. I was just about to contact you guys to see how we can fix this and when I asked them for a refund, they told me they could give me $25 but they took $100 deposit.