Great facilities and cleanliness, though reason for poor rating was due to having room directly next door to a very loud, young family, with young children and the parents making a very loud noise going well into the night, with the children running around and screaming loudly. This also happened on my previous visit, with the young children banging on and trying to open the adjoining door between our rooms. I asked if I could change rooms but was told that wasn’t possible. After it happened previously, I was told it was a one off, as they try to keep solo travellers who are away on business, away from younger groups or families.

Great facilities and cleanliness, though reason for poor rating was due to having room directly next door to a very loud, young family, with young children and the parents making a very loud noise going well into the night, with the children running around and screaming loudly. This also happened on my previous visit, with the young children banging on and trying to open the adjoining door between our rooms. I asked if I could change rooms but was told that wasn’t possible. After it happened previously, I was told it was a one off, as they try to keep solo travellers who are away on business, away from younger groups or families.

Check in was particularly helpful. Staff went above and beyond. Thank you Matthew. Bed firm but comfy, older building that had been impeccably renovated inside, breakfast good, coffee amazing! Wish we could have stayed longer to use the leisure facilities.

Check in was particularly helpful. Staff went above and beyond. Thank you Matthew. Bed firm but comfy, older building that had been impeccably renovated inside, breakfast good, coffee amazing! Wish we could have stayed longer to use the leisure facilities.

We stayed here with a very excited 2 year old. The lady at check in was realky welcoming, spoke to our son, and gave him an activity bag and a little card to exchange for a cookie and some milk, which at 2 is very exciting. The hotel had a kids play room, next to the restaurant and pool. This was perfect for a play. The room and hotel was spotless, the kids area although not dirty just needed wipe down . Breafast delicious and again staff there very welcoming. Swimmimh pool and facilities were great although the pool was freezing, just needed warmimg up a little .A great over night visit, would highly recommend with children.

We stayed here with a very excited 2 year old. The lady at check in was realky welcoming, spoke to our son, and gave him an activity bag and a little card to exchange for a cookie and some milk, which at 2 is very exciting. The hotel had a kids play room, next to the restaurant and pool. This was perfect for a play. The room and hotel was spotless, the kids area although not dirty just needed wipe down . Breafast delicious and again staff there very welcoming. Swimmimh pool and facilities were great although the pool was freezing, just needed warmimg up a little .A great over night visit, would highly recommend with children.

We had a very comfortable room just above the pool so able to access easily and back to our room to change. The pool needs some sound boards as acoustics was bad. We had a very pleasant stay, many thanks.

We had a very comfortable room just above the pool so able to access easily and back to our room to change. The pool needs some sound boards as acoustics was bad. We had a very pleasant stay, many thanks.

Staff were fab! Great hotel for kids! We had a lovely stay.

Staff were fab! Great hotel for kids! We had a lovely stay.

The hotel itself was nice and the room was comfortable. During check-in, the front desk employee was curt and seemed disinterested in helping me. While the hotel facilities were good, the service culture could use some improvement to match the quality of the accommodations. I'd recommend the hotel with the caveat that guests may have mixed experiences with the staff.

The hotel itself was nice and the room was comfortable. During check-in, the front desk employee was curt and seemed disinterested in helping me. While the hotel facilities were good, the service culture could use some improvement to match the quality of the accommodations. I'd recommend the hotel with the caveat that guests may have mixed experiences with the staff.

A really nice hotel, only issue we didn’t like was the swimming pool was really cold, a few degrees warmer would be nice

A really nice hotel, only issue we didn’t like was the swimming pool was really cold, a few degrees warmer would be nice

Comfy bed and a great breakfast.

Comfy bed and a great breakfast.

Arrived early. Early check in was not possible due to full occupancy the night before. Front Desk gladly granted me access to secure area behind locked door to store my luggage while my wife and I walked around town. Checked in upon our return and thoroughly enjoyed our stay. Thank you.

Arrived early. Early check in was not possible due to full occupancy the night before. Front Desk gladly granted me access to secure area behind locked door to store my luggage while my wife and I walked around town. Checked in upon our return and thoroughly enjoyed our stay. Thank you.

We stayed in two accessible rooms and the rooms catered to our needs very well. The rooms were spotless. We had to go to reception to ask for more sugar and milk as there wasn't enough in the rooms. Whilst the rooms were very good the outside noise wasn't very good, there was very loud music being played elsewhere in the hotel and screaming children running up and down the corridor outside our rooms at 10.30pm...... not very good when we had to be up at 4.45am to get out flights at the airport. The food we ordered was excellent and the lasagne I ordered was the best lasagne I've ever ordered when I've dined out. The other guest enjoyed her food too. All in all we would stay in the hotel again.

Clean hotel and very customer focused teams. Food quality and portion sizes very good. Great place to stay

Clean hotel and very customer focused teams. Food quality and portion sizes very good. Great place to stay

We stayed in two accessible rooms and the rooms catered to our needs very well. The rooms were spotless. We had to go to reception to ask for more sugar and milk as there wasn't enough in the rooms. Whilst the rooms were very good the outside noise wasn't very good, there was very loud music being played elsewhere in the hotel and screaming children running up and down the corridor outside our rooms at 10.30pm...... not very good when we had to be up at 4.45am to get out flights at the airport. The food we ordered was excellent and the lasagne I ordered was the best lasagne I've ever ordered when I've dined out. The other guest enjoyed her food too. All in all we would stay in the hotel again.

Travelled for business, it was OK

Travelled for business, it was OK

Just simply, better than expected. Clean, Bright & Happy environment!

Just simply, better than expected. Clean, Bright & Happy environment!

Excellent service and friendly staff

Excellent service and friendly staff

Chose this hotel as a 4* no where near that. The whole place needs a good in-depth clean, air con the room didn’t work 3 of us in 1 room it was so hot, phoned reception they said they would re set it, which they did then cut off again they just be turning it off! breakfast very average. For the money there are better hotels! Wouldn’t return that’s for sure

Chose this hotel as a 4* no where near that. The whole place needs a good in-depth clean, air con the room didn’t work 3 of us in 1 room it was so hot, phoned reception they said they would re set it, which they did then cut off again they just be turning it off! breakfast very average. For the money there are better hotels! Wouldn’t return that’s for sure

Employees were kind and helpful. We had a small issue which they fixed immediately. Beds are comfortable and the a/c worked well. Great food options in the restaurant.

Employees were kind and helpful. We had a small issue which they fixed immediately. Beds are comfortable and the a/c worked well. Great food options in the restaurant.