Nice hotel, breakfast good, no bar , and restaurant not open Sunday or Monday . Bathroom very tired , and strange 2 doors into room! Lots of stairs and very old lift

Nice hotel, breakfast good, no bar , and restaurant not open Sunday or Monday . Bathroom very tired , and strange 2 doors into room! Lots of stairs and very old lift

Charming property centrally located. Staff was very welcoming and helpful. Inner rooms are completely silent given its central location. Near to all the major sights. Would easily recommend.

Charming property centrally located. Staff was very welcoming and helpful. Inner rooms are completely silent given its central location. Near to all the major sights. Would easily recommend.

Just an overnight stay - was a bit concerned about a few not-so-good reviews but could find nothing to complain about. We had a lovely welcome, our room was modern, clean and comfortable. Breakfast on Sunday was fresh, plentiful and tasty.

Just an overnight stay - was a bit concerned about a few not-so-good reviews but could find nothing to complain about. We had a lovely welcome, our room was modern, clean and comfortable. Breakfast on Sunday was fresh, plentiful and tasty.

Excellent and friendly staff

Excellent and friendly staff

Beautiful hotel, gorgeous rooms and I cannot say enough good things about the staff. Just terrific.

Beautiful hotel, gorgeous rooms and I cannot say enough good things about the staff. Just terrific.

Breakfast was very poor. Even at 9am, staff were unable to clear tables fast enough or to restock the buffet. We had to wait 40 minutes for more bread, and then it arrived frozen! Breakfast was hyped in the room information but was shocking.

Breakfast was very poor. Even at 9am, staff were unable to clear tables fast enough or to restock the buffet. We had to wait 40 minutes for more bread, and then it arrived frozen! Breakfast was hyped in the room information but was shocking.

I'm very sad to write this review and have reached out to the property twice for a reply and rectification of my recent stay without a reply. While the hotel, staff and room are perfectly lovely. I arrived and was left 2 Shampoo bottles (one of which had already been clearly opened) and no Conditioner. The fire alarm went off and was a false alarm, however my sleep after a long journey from Australia (30 Hours) was very disrupted. The following night I had no hot water to have a shower, the next morning, still not rectified and after a restless night sleep was offered to shower in another uncleaned room just down the hall, traipsing there in my dressing gown with all of my toiletries, however this room thankfully had Conditioner. The hot water had apparently been fixed however that evening after a cold and wet day, I was greeted to no towels in my room and tepid water. When I requested some towels, the receptionist brought me a very old and stained bath mat which was quite disgusting. Requesting to speak with a manager this was denied as to none being on site and they wouldn't be on site for the remainder of my stay another 2 days over the weekend. I requested another room and was told I should move Hotels. Now as the basic necessities of a hotel such as hot water weren't available to me for 2 days of my 4 day stay and no manager was on hand or would contact me, this was most upsetting. I had no desire to change hotels for my final night and no compensation was offered.

I'm very sad to write this review and have reached out to the property twice for a reply and rectification of my recent stay without a reply. While the hotel, staff and room are perfectly lovely. I arrived and was left 2 Shampoo bottles (one of which had already been clearly opened) and no Conditioner. The fire alarm went off and was a false alarm, however my sleep after a long journey from Australia (30 Hours) was very disrupted. The following night I had no hot water to have a shower, the next morning, still not rectified and after a restless night sleep was offered to shower in another uncleaned room just down the hall, traipsing there in my dressing gown with all of my toiletries, however this room thankfully had Conditioner. The hot water had apparently been fixed however that evening after a cold and wet day, I was greeted to no towels in my room and tepid water. When I requested some towels, the receptionist brought me a very old and stained bath mat which was quite disgusting. Requesting to speak with a manager this was denied as to none being on site and they wouldn't be on site for the remainder of my stay another 2 days over the weekend. I requested another room and was told I should move Hotels. Now as the basic necessities of a hotel such as hot water weren't available to me for 2 days of my 4 day stay and no manager was on hand or would contact me, this was most upsetting. I had no desire to change hotels for my final night and no compensation was offered.

The hotel ran out of hot water for a few hours two days in a row during our stays. The staff also didn’t change the bed sheets and forgot to take out our garbage.

The hotel ran out of hot water for a few hours two days in a row during our stays. The staff also didn’t change the bed sheets and forgot to take out our garbage.

the elevator has to be replaced because is really small

the elevator has to be replaced because is really small

When we arrived there was no one at reception. Called reception no answer. After 5 minutes member of staff appeared. As gold member should have had a free drink but the hotel has no bar or restaurant! How is this a 4 star hotel? No one at the hotel spoke English at all. Shower was weak and Luke warm and there was a lot of white noise in the room making it difficult to sleep. Overall not a great experience.

When we arrived there was no one at reception. Called reception no answer. After 5 minutes member of staff appeared. As gold member should have had a free drink but the hotel has no bar or restaurant! How is this a 4 star hotel? No one at the hotel spoke English at all. Shower was weak and Luke warm and there was a lot of white noise in the room making it difficult to sleep. Overall not a great experience.

The property was pretty but it did not have parking at all. When I was ther I asked the recepcionist about the parking, I was prepared to pay for it, but she told me that they only have 10 spaces for parking an they where busy. I dont undertand why in the Epedia Page they put thay they have parking an they did not. I think Expedia have to check the properties before they put them in the Page. It is not valid for the customers

The property has nice and clean but .some of the manager were mean. I did-not like how people were asked their room number before they can eat . I also didnot like how they treated me when I ask them for a bag of tea. After all the money I spend there what is a bag of tea? Honestly

Nice hotel, took ages and multiple attempts to get through on the phone. Underground car park in side street nearby difficult to access but very secure and a comfort when you have a car full of stuff. Room v comfy and missing tea bags and coffee. Renovations meant much of the hotel was dust sheeted but the breakfast room was really interesting old style. Buffet breakfast was fine but, in truth, nothing special. Staff v friendly but quite thin on the ground leaving Reception vacant for quite long periods. Happy to stay again but the 4 star rating must be in anticipation or based on the aged 19th C decor.

Nice hotel, took ages and multiple attempts to get through on the phone. Underground car park in side street nearby difficult to access but very secure and a comfort when you have a car full of stuff. Room v comfy and missing tea bags and coffee. Renovations meant much of the hotel was dust sheeted but the breakfast room was really interesting old style. Buffet breakfast was fine but, in truth, nothing special. Staff v friendly but quite thin on the ground leaving Reception vacant for quite long periods. Happy to stay again but the 4 star rating must be in anticipation or based on the aged 19th C decor.

Excellent location for exploring Angers. Lovely room.Underground parking available at extra cost.

Excellent location for exploring Angers. Lovely room.Underground parking available at extra cost.

This is a really nice building, classical European on a lively street near the centre of Angers. The decor is what you might call ... tired! I would recommend it based on the price and “dont be too fussy”

This is a really nice building, classical European on a lively street near the centre of Angers. The decor is what you might call ... tired! I would recommend it based on the price and “dont be too fussy”

Highly recommended. Hotel staff was so friendly, and rooms are very nice!!

Highly recommended. Hotel staff was so friendly, and rooms are very nice!!

Our room was quite small, but very clean and warm and chic, with an extremely comfortable bed. It was triple glazed with great sound-proofing! The lift is old and quirky - in keeping with an old building, but worked perfectly. We saw several receptionists during our stay, and everyone was helpful and courteous. We ate in the restaurant for one night and the food was good and well presented. The location is absolutely perfect for shopping, sightseeing or just taking in the atmosphere of this beautiful city. Parking is in a secure, underground car park just around the corner from the hotel. It is reasonably priced and we felt our car and contents were safe there. We would recommend this hotel - our Room 243 had a fabulous view over the square, fountain and park.

Our room was quite small, but very clean and warm and chic, with an extremely comfortable bed. It was triple glazed with great sound-proofing! The lift is old and quirky - in keeping with an old building, but worked perfectly. We saw several receptionists during our stay, and everyone was helpful and courteous. We ate in the restaurant for one night and the food was good and well presented. The location is absolutely perfect for shopping, sightseeing or just taking in the atmosphere of this beautiful city. Parking is in a secure, underground car park just around the corner from the hotel. It is reasonably priced and we felt our car and contents were safe there. We would recommend this hotel - our Room 243 had a fabulous view over the square, fountain and park.