Only the rooms not the best

Great stay, good facilities! Would stay again.

Ok

Great location and lovely surroundings. Hotel is well appointed. I felt the 2 bed bungalow we had at EUR 800 per night was overpriced. Shortcomings include pool areas which are OK but could be better, very few hotel amenities included without extra cost eg EUR 25 per hour for tennis, and no discount at all at the sailing/water sports facility in the hotel grounds. Also a shuttle bus into town would have been useful.

Great location and lovely surroundings. Hotel is well appointed. I felt the 2 bed bungalow we had at EUR 800 per night was overpriced. Shortcomings include pool areas which are OK but could be better, very few hotel amenities included without extra cost eg EUR 25 per hour for tennis, and no discount at all at the sailing/water sports facility in the hotel grounds. Also a shuttle bus into town would have been useful.

great property, gardens and locations and amazing.

great property, gardens and locations and amazing.

Beautiful property. Both restaurants we ate at were excellent. Pools were very nice. It’s in a great location with an easy walk to the old downtown area which is beautiful with great shopping and restaurants. Views were absolutely stunning. Also they have onsite parking which is a bonus.

Beautiful property. Both restaurants we ate at were excellent. Pools were very nice. It’s in a great location with an easy walk to the old downtown area which is beautiful with great shopping and restaurants. Views were absolutely stunning. Also they have onsite parking which is a bonus.

To name the positive first, the location is great. The parc is wonderful and it goes up all the way to the public lake promenade. This makes it very walkable but does not offer a "private" lake access. The hotel is ok but not great. The rooms are modern but basic. Also the bathroom has a clean modern look but it's not very practical. I seriously doubt that anyone of the designers or managers have ever tried to take a shower. Otherwise they would have realized that's impossible to shower without not only soaking the bathroom but alson the bedroom. All in all very minimal: Not tissue paper or glasses for toothbrushes. The cherry on top was that my husband got stuck in the elevator. The very incompetent front desk night shift was completely overwhelmed with the situation. There clearly was no procedure in place and it took them 45 minutes to get him out. All in all, we will not come back.

To name the positive first, the location is great. The parc is wonderful and it goes up all the way to the public lake promenade. This makes it very walkable but does not offer a "private" lake access. The hotel is ok but not great. The rooms are modern but basic. Also the bathroom has a clean modern look but it's not very practical. I seriously doubt that anyone of the designers or managers have ever tried to take a shower. Otherwise they would have realized that's impossible to shower without not only soaking the bathroom but alson the bedroom. All in all very minimal: Not tissue paper or glasses for toothbrushes. The cherry on top was that my husband got stuck in the elevator. The very incompetent front desk night shift was completely overwhelmed with the situation. There clearly was no procedure in place and it took them 45 minutes to get him out. All in all, we will not come back.

This resort is like paradise!

This resort is like paradise!

We have just returned from a week at the hotel and had a wonderful time. The setting is lovely and hotel restaurant is fantastic. A big thank you to restaurant staff Ernesto, Marco and Barbara for looking after us.

We have just returned from a week at the hotel and had a wonderful time. The setting is lovely and hotel restaurant is fantastic. A big thank you to restaurant staff Ernesto, Marco and Barbara for looking after us.

The property looks quite nice at reception and the breakfast area and the location is good in relation to the beach area. Many things to do which is fun. However - I was truly shocked at the poor quality of my room. We booked a premier suite. This is a 4 star hotel but our room, on its own is more accurately a two star hotel room. There are different buildings at the resort so it seemed we were placed in an older building. The pull out was the most uncomfortable our kids had slept on ever. Even the pool amenities were not 4 star. More like 3 or 3.5 star. On our European trip we have stayed in 8 different properties - all 4 or 5 star / this was the only one we said “ this hotel does not match its rating” The room was so poor that for the first time we left a night early, losing $1000. I can’t say not to book here - there are some very good qualities about the hotel and location. Just - be very aware of the room you are booking and which building it is.

The property looks quite nice at reception and the breakfast area and the location is good in relation to the beach area. Many things to do which is fun. However - I was truly shocked at the poor quality of my room. We booked a premier suite. This is a 4 star hotel but our room, on its own is more accurately a two star hotel room. There are different buildings at the resort so it seemed we were placed in an older building. The pull out was the most uncomfortable our kids had slept on ever. Even the pool amenities were not 4 star. More like 3 or 3.5 star. On our European trip we have stayed in 8 different properties - all 4 or 5 star / this was the only one we said “ this hotel does not match its rating” The room was so poor that for the first time we left a night early, losing $1000. I can’t say not to book here - there are some very good qualities about the hotel and location. Just - be very aware of the room you are booking and which building it is.

This is my new favorite hotel/resort in the world!!!! My family and I had the most incredible experience here and kept saying it felt like magic. We stayed in one of the resort’s penthouse suites and it was even more amazing than the pictures presented! Huge deck with hot tub to ourselves and a view that is absolutely indescribable. The resort is only a short, 20 minute walk to Riva del Garda.

This is my new favorite hotel/resort in the world!!!! My family and I had the most incredible experience here and kept saying it felt like magic. We stayed in one of the resort’s penthouse suites and it was even more amazing than the pictures presented! Huge deck with hot tub to ourselves and a view that is absolutely indescribable. The resort is only a short, 20 minute walk to Riva del Garda.

Check in was good with friendly service Glasses weren’t cleaned in the room We asked about a late check out and would have been happy to pay for it but we’re unable to have one despite hotel not being full

Check in was good with friendly service Glasses weren’t cleaned in the room We asked about a late check out and would have been happy to pay for it but we’re unable to have one despite hotel not being full

Very elegant resort

Very elegant resort

This property is stellar! The grounds are breathtaking with the most beautiful gardens, ponds & mountain vistas. There are 3 pools (1 indoor & heated), beautiful sauna, gym, free parking, great restaurants on site, access to the lake. Staff is great, especially Lewis in the lobby restaurant & Helena at Campannina. The food we enjoyed at the restaurants aws some of the best of the whole trip. Breakfast included & wonderful. There is a playground on the property & kids club. The perfect family hotel. The location is good. Rooms are spacious, clean, comfortable. There is laundry facility. This hotel combines luxury, comfort & functionality. There is a mall across the street with supermarket. Highly recommend this property!

This property is stellar! The grounds are breathtaking with the most beautiful gardens, ponds & mountain vistas. There are 3 pools (1 indoor & heated), beautiful sauna, gym, free parking, great restaurants on site, access to the lake. Staff is great, especially Lewis in the lobby restaurant & Helena at Campannina. The food we enjoyed at the restaurants aws some of the best of the whole trip. Breakfast included & wonderful. There is a playground on the property & kids club. The perfect family hotel. The location is good. Rooms are spacious, clean, comfortable. There is laundry facility. This hotel combines luxury, comfort & functionality. There is a mall across the street with supermarket. Highly recommend this property!

Accessibility to Lake Garda and nearby Riva was excellent, giving you alternatives for shopping, sightseeing and eating. The view of the lake was breathtaking and accommodation first class. The facilities inside the complex were exceptional. The staff were so friendly and hardworking and service was first class. I would happily return for another visit.

Accessibility to Lake Garda and nearby Riva was excellent, giving you alternatives for shopping, sightseeing and eating. The view of the lake was breathtaking and accommodation first class. The facilities inside the complex were exceptional. The staff were so friendly and hardworking and service was first class. I would happily return for another visit.

The whole resort was first class, staff were friendly, breakfast provided was excellent. The rooms were as described with perfect daily cleaning. The garden areas were immaculate, the mix of palm trees and conifers was just right, giving a picturesque view throughout. The location was ideal for an amount of local facilities and a fair walk into the centre. Would highly recommend.

The whole resort was first class, staff were friendly, breakfast provided was excellent. The rooms were as described with perfect daily cleaning. The garden areas were immaculate, the mix of palm trees and conifers was just right, giving a picturesque view throughout. The location was ideal for an amount of local facilities and a fair walk into the centre. Would highly recommend.

Excellent location

Excellent location

The title says resort and it’s actually a resort. Cannot recommend enough! Very pleasant stay!