The hotel was lovely and the staff very attentive. We only regret we had a short stay just prior to catching our home-bound flight. High marks for a good hotel.

The hotel was lovely and the staff very attentive. We only regret we had a short stay just prior to catching our home-bound flight. High marks for a good hotel.

Great location. Staff very friendly and accommodating. Nice rooms. The hotel vibe is a bit more modern and commercial for my taste.

Great location. Staff very friendly and accommodating. Nice rooms. The hotel vibe is a bit more modern and commercial for my taste.

It was beautiful and worth the stay!

It was beautiful and worth the stay!

Everything was amazing. Beautiful fresh flowers everywhere when walked in. Great lobby area. Food was perfect. Not a single thing to criticize.

Everything was amazing. Beautiful fresh flowers everywhere when walked in. Great lobby area. Food was perfect. Not a single thing to criticize.

Great location, onsite parking was great. Meals were very good, and the site staff were very friendly and incredibly helpful.

Great location, onsite parking was great. Meals were very good, and the site staff were very friendly and incredibly helpful.

Staying in Hayfield Manor was a unique experience. We loved the pool and jacuzzi. The dinner was great. However the bread that was served for breakfast was stale and old . Service in general was good, except for the front desk staff, the young lady. She was not friendly and welcoming and felt like she was not in the mood!

Staying in Hayfield Manor was a unique experience. We loved the pool and jacuzzi. The dinner was great. However the bread that was served for breakfast was stale and old . Service in general was good, except for the front desk staff, the young lady. She was not friendly and welcoming and felt like she was not in the mood!

Excellent high end luxury hotel with wonderful service. We got a family room which was very large and comfortable beds. Good location very close to city centre but not in the middle of it.

Excellent high end luxury hotel with wonderful service. We got a family room which was very large and comfortable beds. Good location very close to city centre but not in the middle of it.

Had an amazing stay.

Had an amazing stay.

If this was my first stay at Hayfield, the review would probably be better. Since my last visit, Hayfield has shrunk the once majestic reception area to squeeze as many $500 a night guests in as they can. The hotel is now extremely crowded (if you do plan to stay there, book meal reservations a week in advance now). The extra help they’ve had to hire in order to accommodate the huge number of guests are significantly less polished and less experienced. No one picked up our room our entire stay and someone would come banging on our door (not using the bell) after 9pm offering turn down service-but we would already be in bed. The food is still good- at least what we could get on the room service menu, which is just a few items. The pool and spa were crowded and no longer the tranquil oasis I remember. Everything was packed- the parlor, parking lot, every landing, and especially downstairs. With the renovations, Hayfield has taken on a feel more of an outdated Hilton instead of the timeless institution it once was. A shame. That being said, Noel was wonderful and went above and beyond. Didn’t get to see Frank this visit.

If this was my first stay at Hayfield, the review would probably be better. Since my last visit, Hayfield has shrunk the once majestic reception area to squeeze as many $500 a night guests in as they can. The hotel is now extremely crowded (if you do plan to stay there, book meal reservations a week in advance now). The extra help they’ve had to hire in order to accommodate the huge number of guests are significantly less polished and less experienced. No one picked up our room our entire stay and someone would come banging on our door (not using the bell) after 9pm offering turn down service-but we would already be in bed. The food is still good- at least what we could get on the room service menu, which is just a few items. The pool and spa were crowded and no longer the tranquil oasis I remember. Everything was packed- the parlor, parking lot, every landing, and especially downstairs. With the renovations, Hayfield has taken on a feel more of an outdated Hilton instead of the timeless institution it once was. A shame. That being said, Noel was wonderful and went above and beyond. Didn’t get to see Frank this visit.

Wonderful experience! The Manor was beautiful & cozy feeling. The room was amazing & so was the bathroom. Everything was super well maintained & very clean. Highly recommend!

Wonderful experience! The Manor was beautiful & cozy feeling. The room was amazing & so was the bathroom. Everything was super well maintained & very clean. Highly recommend!

All great, except need new pillows on the bed. Should not be able to fold a pillow twice!

All great, except need new pillows on the bed. Should not be able to fold a pillow twice!

Wonderful property. Delightful stay. Easy walk to downtown.

Wonderful property. Delightful stay. Easy walk to downtown.

Great hotel.

Great hotel.

We treated ourselves to a fancy hotel for our anniversary and it was great. This was an expensive two days, but I never once thought it wasn’t worth it. The place is beautiful. It has character and charm. The staff is wonderful m. It has two fantastic restaurants and a wonderful bar, lovely courtyard for an afternoon drink.

We treated ourselves to a fancy hotel for our anniversary and it was great. This was an expensive two days, but I never once thought it wasn’t worth it. The place is beautiful. It has character and charm. The staff is wonderful m. It has two fantastic restaurants and a wonderful bar, lovely courtyard for an afternoon drink.

Beautiful property, friendly staff and excellent service. 5 star experience.

Beautiful property, friendly staff and excellent service. 5 star experience.

Ver clean. Friendly staff and great customer service

Ver clean. Friendly staff and great customer service