Checked in around 6 pm, tried to shower and had no hot water, called the desk. The desk stayed the manager was looking into it and would call me back, never heard anything. Got up at 3am still no hot water, couldn't shower for morning meeting. Hotel had no answers and billed me full price. Not happy at all.

Checked in around 6 pm, tried to shower and had no hot water, called the desk. The desk stayed the manager was looking into it and would call me back, never heard anything. Got up at 3am still no hot water, couldn't shower for morning meeting. Hotel had no answers and billed me full price. Not happy at all.

I travel all over the state for work and once a month typically I have to spend the night overnight on a work trip. I've been doing this job over two years now and dread my overnight trip every month because I have a hard time falling and staying asleep because hotel beds are so hard and uncomfortable. I try a new hotel every month to try to find something better and while I have found some less bad than others none were good or what I would consider comfortable. But I decided to try out this hotel and I am not exaggerating it was one of the best night's sleep of my life, definitely the best sleep I have ever been able to get at a hotel. The mattress was amazing. It was as good, possibly better than my own mattress. I slept like a baby. The hotel was clean and quiet inside. I still give 5 stars but it is as close to the interstate as you can get without being on it and the traffic is loud but with the air conditioner on inside I couldn't really hear it. The hotel was just completely remodeled. Staff was extremely kind and went over the top. I asked the front desk lady what kind of mattress it was specifically and she didn't know but a few hours after I checked out she called me let me know she looked into it and asked management since I liked the bed so well and told me the website I could look for the mattress but my phone cut out when she told me so I couldn't hear her when she was telling me the name of the site :(. I was just impressed that she cared to look into it

I travel all over the state for work and once a month typically I have to spend the night overnight on a work trip. I've been doing this job over two years now and dread my overnight trip every month because I have a hard time falling and staying asleep because hotel beds are so hard and uncomfortable. I try a new hotel every month to try to find something better and while I have found some less bad than others none were good or what I would consider comfortable. But I decided to try out this hotel and I am not exaggerating it was one of the best night's sleep of my life, definitely the best sleep I have ever been able to get at a hotel. The mattress was amazing. It was as good, possibly better than my own mattress. I slept like a baby. The hotel was clean and quiet inside. I still give 5 stars but it is as close to the interstate as you can get without being on it and the traffic is loud but with the air conditioner on inside I couldn't really hear it. The hotel was just completely remodeled. Staff was extremely kind and went over the top. I asked the front desk lady what kind of mattress it was specifically and she didn't know but a few hours after I checked out she called me let me know she looked into it and asked management since I liked the bed so well and told me the website I could look for the mattress but my phone cut out when she told me so I couldn't hear her when she was telling me the name of the site :(. I was just impressed that she cared to look into it

It was easy and convenient as well as clean and safe

There was renovation going on so work materials were around. Our room keys had to be replaced a few times because they weren’t working and stopped working. I think they said that the pool was unavailable as well as the exercise room. Breakfast buffet was free but sparse. Snacks are ridiculously overpriced. Room was great though. Comfortable bed. Clean.

The computers were down when we arrived after midnight (and stayed down until we checked out the next morning) but the staff was friendly and did their best. The lobby is under construction so it was a little chaotic. Room was comfortable with all the amenities.

The computers were down when we arrived after midnight (and stayed down until we checked out the next morning) but the staff was friendly and did their best. The lobby is under construction so it was a little chaotic. Room was comfortable with all the amenities.