Hotel is good... parking lot is gated... Carpet a bit dirty, TV super small.... Clean bathroom.... A bit expensive for what they offer IMO

Great property, secure

Great property, secure

Room was dirty with stains on the floor and smelled like cigarettes. This property is run down and the people who stay here are sketchy.

Room was dirty with stains on the floor and smelled like cigarettes. This property is run down and the people who stay here are sketchy.

Terrible service and staff was very rude

Terrible service and staff was very rude

What i loved: very helpful day desk staff. What i didn't love:: general area did not seem safe, dirty entrance and elevator, and beat up furniture

What i loved: very helpful day desk staff. What i didn't love:: general area did not seem safe, dirty entrance and elevator, and beat up furniture

I did not like that the grab n go did not have at least any fruit. It was lacking any food appeal.

I did not like that the grab n go did not have at least any fruit. It was lacking any food appeal.

The only thing I liked was the receptionist that checked me in. She was wonderful, and I didn’t catch her name. Everything else made me cringe. But I guess that’s what you get for a $115 hotel stay.

The only thing I liked was the receptionist that checked me in. She was wonderful, and I didn’t catch her name. Everything else made me cringe. But I guess that’s what you get for a $115 hotel stay.

This property allowed another person to check in using my Expedia account. They did not check an ID or credit card to verify that the person who made the reservation was actually me. When I called, they refused to rectify the situation and even hung up on me.

This property allowed another person to check in using my Expedia account. They did not check an ID or credit card to verify that the person who made the reservation was actually me. When I called, they refused to rectify the situation and even hung up on me.

Minimal cleanliness, only 1 towel, no coffee in the room, floors gross.

Minimal cleanliness, only 1 towel, no coffee in the room, floors gross.

Staff was very good great gated parking room was decent, but I had a musty smell but with a febreeze spray it was ok overall great stay

Staff was very good great gated parking room was decent, but I had a musty smell but with a febreeze spray it was ok overall great stay

They gave my room to someone else by mistake

They gave my room to someone else by mistake

The "free breakfast" was a granola bar and old coffee. Pictures are nicer than real life. This was not my top choice, not even top five, but happened to be in town on a weekend were everything else in the area was sold out.

The "free breakfast" was a granola bar and old coffee. Pictures are nicer than real life. This was not my top choice, not even top five, but happened to be in town on a weekend were everything else in the area was sold out.

Because my wife and I stayed here anyway since we were so incredibly exhausted from the 35 hr. trip we just had driving, I’m SURE I’m not eligible for a refund. But it would be so nice to be reimbursed for what I paid for last night. That was an absolute joke to have paid $143 for what looked equivalent to that of a motel for $75 which I specifically wanted to avoid for a reason. On top of that, this is NOT a safe location at all. Carpets and walls were extremely dirty, the room smelled of must and mold, and even the appliances looked banged up. There was dust all over the desk and lamp, and of course, there were the hideous yellow horror movie lights that were just blinding in that room. Absolutely terrible, and I’m so sick that I just paid that much for this. On top of that, the front desk woke me from my sleep just to call and ask if we would be extending…when I had only booked one night. I’m thinking NOT!!!!!

Because my wife and I stayed here anyway since we were so incredibly exhausted from the 35 hr. trip we just had driving, I’m SURE I’m not eligible for a refund. But it would be so nice to be reimbursed for what I paid for last night. That was an absolute joke to have paid $143 for what looked equivalent to that of a motel for $75 which I specifically wanted to avoid for a reason. On top of that, this is NOT a safe location at all. Carpets and walls were extremely dirty, the room smelled of must and mold, and even the appliances looked banged up. There was dust all over the desk and lamp, and of course, there were the hideous yellow horror movie lights that were just blinding in that room. Absolutely terrible, and I’m so sick that I just paid that much for this. On top of that, the front desk woke me from my sleep just to call and ask if we would be extending…when I had only booked one night. I’m thinking NOT!!!!!

It was amazing. Very convenient. Will stay here again when I’m Tacoma

It was amazing. Very convenient. Will stay here again when I’m Tacoma

The rooms were okay, nothing special about them. I made a reservation at this location and put an accompany on the room. They told me I had to fill out an authorization form (which I had no problem doing) to authorize my card with a different person checking in. When my accompany came, immediately the MANAGER was rude and dismissive towards her. Dan continued to help other people who came AFTER her instead of checking her in first (since she got there first). Once I got there, when I went to talk to Dan, the manager, he didn't let me voice my concerns AND talked over me. He instead, started blaming my friend for being "rude and not knowing about third party and how the system works" THEN when my friend came next to me it was like a flip switch. He then started blaming the gal who worked there for making the mistake. While he was talking, I was trying to get a word out and he just talked louder.....it was truly awful!!!!!! Definitely NOT staying here again and would recommend you don't either! I work in customer service and that was absolutely NOT okay!!

The rooms were okay, nothing special about them. I made a reservation at this location and put an accompany on the room. They told me I had to fill out an authorization form (which I had no problem doing) to authorize my card with a different person checking in. When my accompany came, immediately the MANAGER was rude and dismissive towards her. Dan continued to help other people who came AFTER her instead of checking her in first (since she got there first). Once I got there, when I went to talk to Dan, the manager, he didn't let me voice my concerns AND talked over me. He instead, started blaming my friend for being "rude and not knowing about third party and how the system works" THEN when my friend came next to me it was like a flip switch. He then started blaming the gal who worked there for making the mistake. While he was talking, I was trying to get a word out and he just talked louder.....it was truly awful!!!!!! Definitely NOT staying here again and would recommend you don't either! I work in customer service and that was absolutely NOT okay!!

Simple easy neighborhood area is decent right next to mall loved the free gated parking internet was fantastic all for the price I was in heaven. I travel allot and I hate extra fees and such this place does not do anything like that at all. No destination trip fee, nothing at all.

Simple easy neighborhood area is decent right next to mall loved the free gated parking internet was fantastic all for the price I was in heaven. I travel allot and I hate extra fees and such this place does not do anything like that at all. No destination trip fee, nothing at all.

had a great stay