Mu stay here excellent. The staff were all awesome. I shall be back to stay and recommend this property to my friends.

The area is so convenient for shopping and nice restaurants. The hotel is kinda old but I think they are trying to renovate it outside. The premier suite room is nice and spacious. Hotel crew are very hospitable, helpful, nice and accommodating.

The area is so convenient for shopping and nice restaurants. The hotel is kinda old but I think they are trying to renovate it outside. The premier suite room is nice and spacious. Hotel crew are very hospitable, helpful, nice and accommodating.

Property needs an upkeep.

Property needs an upkeep.

I enjoyed my stay, the staff were so helpful, and the accommodations was great

I enjoyed my stay, the staff were so helpful, and the accommodations was great

Room is Clean and the staff are very professional, the location is safe and convenient.

Room is Clean and the staff are very professional, the location is safe and convenient.

We moved rooms 3x. First, the air-conditioning was broken. Second, the room was quite dark and not at par with first room considering the hassle we experienced (the crew did not seem bothered by our inconvenience), Third, even if we were upgraded to the next room category, the toilet bowl was clogged. They offered a room change again but we opted not to due to the hassle of packing and unpacking again. We were stressed ( and not relaxed) in using the toilet. The hotel is not really a 4 star hotel as it claimed to be. Also, the room description and photo details are not the same as the actual room (misleading). Other 3 star hotels offer better amenities and service.

We moved rooms 3x. First, the air-conditioning was broken. Second, the room was quite dark and not at par with first room considering the hassle we experienced (the crew did not seem bothered by our inconvenience), Third, even if we were upgraded to the next room category, the toilet bowl was clogged. They offered a room change again but we opted not to due to the hassle of packing and unpacking again. We were stressed ( and not relaxed) in using the toilet. The hotel is not really a 4 star hotel as it claimed to be. Also, the room description and photo details are not the same as the actual room (misleading). Other 3 star hotels offer better amenities and service.

Clean, spacious, friendly staff, location is perfect, safe, quiet, bfast buffet is delicious.

Clean, spacious, friendly staff, location is perfect, safe, quiet, bfast buffet is delicious.

Staff was very friendly, room was big and clean.. recommended

Staff was very friendly, room was big and clean.. recommended

This is my first time writing a very long feedback with hotels. The hotel building and rooms assigned to us are not well maintained. I’ve read that this hotel is old but I expected that its old but well maintained thats why I still booked our stay here. And the fact that it is walkable to megamall and shangrila. But because its not safe to walk specially with kid,we still call for a cab. We plan to transfer to a different hotel but decided to stay because we have lots of luggages with us and hard to get a cab that can accomodates our bags. We arrived early and decided to do early checked in, the price for early checked in (7am) is like there per night price. I purchased thru expedia for 75cad per night but this early checked in I paid 91cad (7am-12nn). But were very tired and wanted to rest so we still took it. They placed us in one of the room in the 19th floor. Its a small room but doesnt bother us cause all we need was to take some rest. I used the washroom first and baby cockroaches went out from the sink hole. I just flushed them with water and didnt see them after. Yellowish stains/molds in the toilet bowl as well as in the walls in the bath tub. Hot and cold water is not functioning. Aircon is noisy like something metal is moving back and forth and sometimes it turned off. Small fridge is making noise from time to time. We tried to make it pass thinking it will be ok but it did not so I asked the front desk to transfer us in a different room which they provide it prom

This is my first time writing a very long feedback with hotels. The hotel building and rooms assigned to us are not well maintained. I’ve read that this hotel is old but I expected that its old but well maintained thats why I still booked our stay here. And the fact that it is walkable to megamall and shangrila. But because its not safe to walk specially with kid,we still call for a cab. We plan to transfer to a different hotel but decided to stay because we have lots of luggages with us and hard to get a cab that can accomodates our bags. We arrived early and decided to do early checked in, the price for early checked in (7am) is like there per night price. I purchased thru expedia for 75cad per night but this early checked in I paid 91cad (7am-12nn). But were very tired and wanted to rest so we still took it. They placed us in one of the room in the 19th floor. Its a small room but doesnt bother us cause all we need was to take some rest. I used the washroom first and baby cockroaches went out from the sink hole. I just flushed them with water and didnt see them after. Yellowish stains/molds in the toilet bowl as well as in the walls in the bath tub. Hot and cold water is not functioning. Aircon is noisy like something metal is moving back and forth and sometimes it turned off. Small fridge is making noise from time to time. We tried to make it pass thinking it will be ok but it did not so I asked the front desk to transfer us in a different room which they provide it prom

Very near shopping malls

Very near shopping malls

Room service disappointed. Menu items not available, or arrive cold or different TV service was a failure. Couldn’t fix it. No Netflix or cable channels Nickel and dime attitude, zero trust for any charges: can’t charge room service to the room. The buffet was mediocre not worth it. The people were pleasant but interactions felt fake.

Room service disappointed. Menu items not available, or arrive cold or different TV service was a failure. Couldn’t fix it. No Netflix or cable channels Nickel and dime attitude, zero trust for any charges: can’t charge room service to the room. The buffet was mediocre not worth it. The people were pleasant but interactions felt fake.

The room I requested wasn’t ready when I checked in but was all sorted in the end. Always nice to stay at Richmonde Ortigas considering value for money at a prime location. Staff are all very helpful. Always ready to assist. It would be nice though if the rooms were a bit updated and bathrooms thoroughly cleaned.

The room I requested wasn’t ready when I checked in but was all sorted in the end. Always nice to stay at Richmonde Ortigas considering value for money at a prime location. Staff are all very helpful. Always ready to assist. It would be nice though if the rooms were a bit updated and bathrooms thoroughly cleaned.

I would say about this property is everything is great from the place to the staffs and food

I would say about this property is everything is great from the place to the staffs and food

The staff continues to provide excellent service and they always makes me feel safe and welcome.

Lots of malls around for shopping

I liked the overall hospitable environment. Most things were walking distance and you can always order delivery as food options. The front desk and concierge were accommodating.

Lots of malls around for shopping

I liked the overall hospitable environment. Most things were walking distance and you can always order delivery as food options. The front desk and concierge were accommodating.

Friendly service

Friendly service