It's peaceful, quite, close to nature with all facilities you need

It's peaceful, quite, close to nature with all facilities you need

Property doesn’t offer all amenities they advertise such as folk dance or live music during dinner time. Property claimed as 5 star but I would rate 1 star just because of their location only. service and staff horrible.

Property doesn’t offer all amenities they advertise such as folk dance or live music during dinner time. Property claimed as 5 star but I would rate 1 star just because of their location only. service and staff horrible.

The comfort of staying in this hotel is great. The rooms were massive, quite clean and with balcony view of the mountains. There is greenery all around. The food at their restaurant is superb, which is not true for the room dining per se. I would suggest to take the food at their restaurant rather than having it via room dining as the taste is better there and also the cost is a bit less. Their breakfast buffet has massive options and you would feel tired of eating but the options won't end. Their gaming area is also nice but most games are paid except for a few like Table Tennis. And their new Infinity pool is awesome and you will feel great after spending some quality time there. Their staff is also quite helpful and understanding. The only downside of this hotel is that it is about 7-8 kms outside the main city. We needed some medicines from outside for which we had to take their cab to and fro which costed us ₹500. Also, you need their free in-house cabs for going from one place to another like from your room to pool, restaurant, reception, playing area, etc. and vice versa but that is not much of a problem, as you just call them once before leaving your room and they will come in time, without you waiting for their cabs at the common pickup area like we saw some other guests waiting their endlessly. Apart from that everything was great about this hotel.

The comfort of staying in this hotel is great. The rooms were massive, quite clean and with balcony view of the mountains. There is greenery all around. The food at their restaurant is superb, which is not true for the room dining per se. I would suggest to take the food at their restaurant rather than having it via room dining as the taste is better there and also the cost is a bit less. Their breakfast buffet has massive options and you would feel tired of eating but the options won't end. Their gaming area is also nice but most games are paid except for a few like Table Tennis. And their new Infinity pool is awesome and you will feel great after spending some quality time there. Their staff is also quite helpful and understanding. The only downside of this hotel is that it is about 7-8 kms outside the main city. We needed some medicines from outside for which we had to take their cab to and fro which costed us ₹500. Also, you need their free in-house cabs for going from one place to another like from your room to pool, restaurant, reception, playing area, etc. and vice versa but that is not much of a problem, as you just call them once before leaving your room and they will come in time, without you waiting for their cabs at the common pickup area like we saw some other guests waiting their endlessly. Apart from that everything was great about this hotel.

The place wasn't clean itself. It was very crowded and none of the staff explained or gave us the tour of the property like other hotel staff. The washroom doesn’t even have door and it was smelly as well. I don’t recommend going there. If you want to have experience; just book for one day and then later extend your booking if you like it.

The place wasn't clean itself. It was very crowded and none of the staff explained or gave us the tour of the property like other hotel staff. The washroom doesn’t even have door and it was smelly as well. I don’t recommend going there. If you want to have experience; just book for one day and then later extend your booking if you like it.

The Antana is not fit for purpose, other than for weddings. There were at least 3 weddings taking place over a 24 hour period. Facilities, like swimming pools, restaurants et. where closed due to wedding set up or take down. Weddings were noising lasting till 3am. Other than wedding guests, there is not atmosphere, limited people vacationing here lending to a depressing vibe. We left after 1 night instead of staying the duration we booked for. In summary, this is a wedding / conference venue - do not stay here unless you for this criteria.

The Antana is not fit for purpose, other than for weddings. There were at least 3 weddings taking place over a 24 hour period. Facilities, like swimming pools, restaurants et. where closed due to wedding set up or take down. Weddings were noising lasting till 3am. Other than wedding guests, there is not atmosphere, limited people vacationing here lending to a depressing vibe. We left after 1 night instead of staying the duration we booked for. In summary, this is a wedding / conference venue - do not stay here unless you for this criteria.

Room cleanliness was Ok. Could be better.

Room cleanliness was Ok. Could be better.

Very well maintained property with amazing staff. Breakfast they served had big variety of food. Recommend it

Very well maintained property with amazing staff. Breakfast they served had big variety of food. Recommend it

I would say overall experience was less than optimal. I was initially told that there was no reservation for me. When I shared my hotels.com reservation no., I was told their reservation number only starts with 1. I have few nerve wrecking moments at that time. On pushing back a lot the front desk person reached out to back office reservations team. It took them few tries to finally figure things out. I feel the front desk staff was not properly trained. The situation could have been handled in a much better way, without affecting customer experience. Other thing was that nothing was done to make-up for the initial goof-up in spite of escalation. Then I was givn wrong information about amenities and complimentary services. I was told that breakfast and dinner are complimentary, although only breakfast was. The amenities information was not up-to-date. On the good part room was clean and good and breakfast was good.

I would say overall experience was less than optimal. I was initially told that there was no reservation for me. When I shared my hotels.com reservation no., I was told their reservation number only starts with 1. I have few nerve wrecking moments at that time. On pushing back a lot the front desk person reached out to back office reservations team. It took them few tries to finally figure things out. I feel the front desk staff was not properly trained. The situation could have been handled in a much better way, without affecting customer experience. Other thing was that nothing was done to make-up for the initial goof-up in spite of escalation. Then I was givn wrong information about amenities and complimentary services. I was told that breakfast and dinner are complimentary, although only breakfast was. The amenities information was not up-to-date. On the good part room was clean and good and breakfast was good.

Natural environment around you

It was loud and chaotic with three weddings going on at the hotel during our stay. Constant loud noises of vehicles wouldn't let you relax as the rooms are right next to the roads. The sealing on the doors and windows isn't that great. The weddings go on till late hours and the it feels like the noise never stop. Crowded common facilities by the wedding hoards

It was loud and chaotic with three weddings going on at the hotel during our stay. Constant loud noises of vehicles wouldn't let you relax as the rooms are right next to the roads. The sealing on the doors and windows isn't that great. The weddings go on till late hours and the it feels like the noise never stop. Crowded common facilities by the wedding hoards

Nice location

Overall a lovely experience. From the check in to the check out everything was beautiful. Haven’t had such a convincing and comfortable staff experience before. Mucho recommended.

Overall a lovely experience. From the check in to the check out everything was beautiful. Haven’t had such a convincing and comfortable staff experience before. Mucho recommended.

All is wllee ckan and safe although the corona environment privide happiness

Service was pathetic

Service was pathetic

Large sprawled out property so getting from lobby area and restaurants required a hotel taxi. It was cold in December and cold but the rooms have no heaters. Portable heater provided but not effective. Buffet was crazy busy for breakfast. Not really equipped to handle a full house during the peak season. The location was an hour from airport which is ok because that’s where most of the rural resorts are and set in a beautiful setting around hills and greenery. Property is well maintained but service and attentiveness could be improved if they want to be a 5 star resort.

Large sprawled out property so getting from lobby area and restaurants required a hotel taxi. It was cold in December and cold but the rooms have no heaters. Portable heater provided but not effective. Buffet was crazy busy for breakfast. Not really equipped to handle a full house during the peak season. The location was an hour from airport which is ok because that’s where most of the rural resorts are and set in a beautiful setting around hills and greenery. Property is well maintained but service and attentiveness could be improved if they want to be a 5 star resort.

Staff was amazing best service keep it up

Staff was amazing best service keep it up

excellent property with good amenities and services. food could have been less expensive though.

excellent property with good amenities and services. food could have been less expensive though.

THEY ARE NOT 5 STAR resort unless they grade it as One star for chaos, one star for beaten up walkways, One star for no late night/early morning coffee shop/bakery, one star for no conditioner availble for shower despite request and one star for meager but overpriced breakfast. They even charge for an extra key and only provide one key for the room. Staff is not knowledgable about their own property and policy. They have a chaotic ride system inside the property and you wait upwards of 25 to 30 mins everytime before they arrive to pick u up to take you anywhere within the property. Wifi is poor. The shower temprature is erratic and becomes too cold or too hot on its whim. There is also a lot of mess within the property including stray animals and their advertised restaurants are not operational including the terrace restaurant. The gym is namesake and spa sultry. Our stay was well below expectations based on their misleading description and advertising. Found them very overpriced for my booking and i would not visit this property again nor recommend ananta to anyone. They cannot welcome and satisy world travelers... This experience was shared with the managers Richa and Narendra on site prior to my departure and IN THE MANAGERS OWN WORDS, HOTEL FALLS UNDER 2 STAR CATAGORY! And has basic setup. My experience was also reuqested to be shared with their GM. I still had to wait 35 mins for their cab prior to checkout regardles. Disappointed overall and they do not deserve buisness