The Wyndham name means nothing for this resort. It is a typical tile floor, dirty bathroom, patio light doesnt shut off until 9pm, absolutely no frills room that is located across the street from the beach. For the same money...you can get a cheap equivalent room on the beach. This one has. Dive Paradise licated on the property however. Food at this place is pretty good.

The Wyndham name means nothing for this resort. It is a typical tile floor, dirty bathroom, patio light doesnt shut off until 9pm, absolutely no frills room that is located across the street from the beach. For the same money...you can get a cheap equivalent room on the beach. This one has. Dive Paradise licated on the property however. Food at this place is pretty good.

Most likely one of the worst hotel experiences I’ve had! I had to stay one night as it was close to a race I was running. Hotel had almost no food options, I ended up paying a crazy amount for a horrible buffet even though I had confirmed with them that I would be able to order from a menu restaurant. They would not turn off my balcony light even though I let them know it was important that I sleep early. The noise outside was so loud and you could hear every little thing all night. Breakfast was also subpar and very low quality food. Facilities need an update and there was dust and dirt everywhere. My room was damp and smelled if mold or something musty. Staff seem to agree with you when you tell them it’s not up to standard, not their fault but I continually tried to talk to someone. Location is out of the center so it’s not easy to go to other restaurants or bars.

Most likely one of the worst hotel experiences I’ve had! I had to stay one night as it was close to a race I was running. Hotel had almost no food options, I ended up paying a crazy amount for a horrible buffet even though I had confirmed with them that I would be able to order from a menu restaurant. They would not turn off my balcony light even though I let them know it was important that I sleep early. The noise outside was so loud and you could hear every little thing all night. Breakfast was also subpar and very low quality food. Facilities need an update and there was dust and dirt everywhere. My room was damp and smelled if mold or something musty. Staff seem to agree with you when you tell them it’s not up to standard, not their fault but I continually tried to talk to someone. Location is out of the center so it’s not easy to go to other restaurants or bars.

I have been to this property many times over many years, before it was Wyndham. This was my worst experience. The room had NO furniture whatsoever except the beds and a refrigerator. In the past there was a dresser, a table, and two chairs. I had to bring in a plastic chair from the veranda in order to sit on the room. They would not allow me to make a room charge for the first two days, insisting I paid cash. When I questioned it at the front desk, they said it was a mistake and it was fixed. The shower needs work. The shower head old and does not move and sprays everywhere. In the good side, the breakfast buffet was very good, as in the past. I still like staying there and will probably return, but Wyndham really screwed this place up.

I have been to this property many times over many years, before it was Wyndham. This was my worst experience. The room had NO furniture whatsoever except the beds and a refrigerator. In the past there was a dresser, a table, and two chairs. I had to bring in a plastic chair from the veranda in order to sit on the room. They would not allow me to make a room charge for the first two days, insisting I paid cash. When I questioned it at the front desk, they said it was a mistake and it was fixed. The shower needs work. The shower head old and does not move and sprays everywhere. In the good side, the breakfast buffet was very good, as in the past. I still like staying there and will probably return, but Wyndham really screwed this place up.

Once you learn the rhythm it’s good. Bring lots of small bills for tips. Change your money to pesos before you get there.

Once you learn the rhythm it’s good. Bring lots of small bills for tips. Change your money to pesos before you get there.

We've stayed there numerous times and will stay there again. 10 walk to the grocery store and 20 walk into town. Love it.

We've stay here numerous times and always very happy with the location of the hotel to the grocery stores and to town for restaurant experiences. We'll be staying here again

We've stay here numerous times and always very happy with the location of the hotel to the grocery stores and to town for restaurant experiences. We'll be staying here again

Pool was nice. Could not take use the shower drain did not work and the back door did not lock

Pool was nice. Could not take use the shower drain did not work and the back door did not lock

Friendly and helpful staff, nice pool and patio area, easy access to local transportation

Friendly and helpful staff, nice pool and patio area, easy access to local transportation

Everything was perfect

Everything was perfect

(1) Check in was abominably slow. It took 42 minutes from the time I got in line to when I had my keys. Only one person checking people in and didn't seem to care how slow he was going. Other staff members were behind the front desk, milling around, doing nothing to help. (2) No lockers available for scuba gear at the dive operation. Pathetic. (3) workout room in a dilapidated, run-down state with missing and largely inoperable equipment. (4) noisy room facing one of the busiest roads on the island (5) dirty room with hair from previous guests on the floor and in the shower, stained towels, stained bedspread (6) leaking air conditioner dripping water on our bag until we discovered it. (7) pathetic and uncomfortable pillows (8) hallway water dispensers almost always empty or inoperative (9) curtain that was too thin and ill fitting to block out the very highly lit road front facing window at night.

(1) Check in was abominably slow. It took 42 minutes from the time I got in line to when I had my keys. Only one person checking people in and didn't seem to care how slow he was going. Other staff members were behind the front desk, milling around, doing nothing to help. (2) No lockers available for scuba gear at the dive operation. Pathetic. (3) workout room in a dilapidated, run-down state with missing and largely inoperable equipment. (4) noisy room facing one of the busiest roads on the island (5) dirty room with hair from previous guests on the floor and in the shower, stained towels, stained bedspread (6) leaking air conditioner dripping water on our bag until we discovered it. (7) pathetic and uncomfortable pillows (8) hallway water dispensers almost always empty or inoperative (9) curtain that was too thin and ill fitting to block out the very highly lit road front facing window at night.

The pictures are great but the actual place is bad. Property maintenance poor. Front desk staff not friendly. Most of them work there because they have to, not because they want to . Dining buffet very limited in options.

The pictures are great but the actual place is bad. Property maintenance poor. Front desk staff not friendly. Most of them work there because they have to, not because they want to . Dining buffet very limited in options.

Some of the staff seems rude to me.

I have friends on the Island and security would not them come past the lobby to visit. My whole group had to sit in the lobby to visit and he had traveled from Cancun to meet my grandsons and visit my daughters and I. The rooms are well kept, but OLD!

I have friends on the Island and security would not them come past the lobby to visit. My whole group had to sit in the lobby to visit and he had traveled from Cancun to meet my grandsons and visit my daughters and I. The rooms are well kept, but OLD!

Enjoyed everything about the property and the staff. Only disappointment was that we thought we booked all inclusive, as our confirmation email said "all inclusive" on it. When we arrived, the front desk staff told us that the "all inclusive" was just in the title of the hotel and that we did not have an all inclusive package. Very deceptive.

Enjoyed everything about the property and the staff. Only disappointment was that we thought we booked all inclusive, as our confirmation email said "all inclusive" on it. When we arrived, the front desk staff told us that the "all inclusive" was just in the title of the hotel and that we did not have an all inclusive package. Very deceptive.

Wyndham should be ashamed to have their name associated with this property. Staff are great, very clean. Beds are barely above Motel 6 quality. The foam mattress pads are too mushy. No refrigerators normally. You have to ask for one and pay 50 dollars a day that is stocked with beer and drinks. Or 25 a day for just the refrigerator. To the hotel's credit, they did put one in our room when I told them I needed one to store medication and did not charge me. The bathroom is so far out of date it's pitiful. It is a tub/shower combo that doesn't have a fixture for running water in the tub, only a shower head. The main problem is access to the tub.The tub wall is better than 2 feet off the ground. Short people or infirm people will have a big problem getting into and out of the tub. The commode area is about 3 feet by 3 feet. Hardly any comfortable room in there. There was ample hot water and water pressure was great. The room a/c is a mini-split type that appeared fairly new. Worked very well cooling the room down after housekeeping would turn it up every day. We were busy most days away from the hotel so didn't enter the pool. Looked clean however. Best thing going is the free breakfast included, but it's typical buffet food. Cooked earlier and soggy by the time it's served. There is an open self serve bar for bloody marys and mimosas and the free parking is good if you have a rent car. To sum up, although we first stayed at this hotel in 1996, it's off our list in the future

Wyndham should be ashamed to have their name associated with this property. Staff are great, very clean. Beds are barely above Motel 6 quality. The foam mattress pads are too mushy. No refrigerators normally. You have to ask for one and pay 50 dollars a day that is stocked with beer and drinks. Or 25 a day for just the refrigerator. To the hotel's credit, they did put one in our room when I told them I needed one to store medication and did not charge me. The bathroom is so far out of date it's pitiful. It is a tub/shower combo that doesn't have a fixture for running water in the tub, only a shower head. The main problem is access to the tub.The tub wall is better than 2 feet off the ground. Short people or infirm people will have a big problem getting into and out of the tub. The commode area is about 3 feet by 3 feet. Hardly any comfortable room in there. There was ample hot water and water pressure was great. The room a/c is a mini-split type that appeared fairly new. Worked very well cooling the room down after housekeeping would turn it up every day. We were busy most days away from the hotel so didn't enter the pool. Looked clean however. Best thing going is the free breakfast included, but it's typical buffet food. Cooked earlier and soggy by the time it's served. There is an open self serve bar for bloody marys and mimosas and the free parking is good if you have a rent car. To sum up, although we first stayed at this hotel in 1996, it's off our list in the future

Very clean resort. Very friendly and helpful staff. Clean rooms. Just wished room had small refrigerator in it.

Very clean resort. Very friendly and helpful staff. Clean rooms. Just wished room had small refrigerator in it.

Not a real beach

Not a real beach