The rooms were specious and clean. The access to the deck and the view.. The staff are friendly.

The rooms were specious and clean. The access to the deck and the view.. The staff are friendly.

Staff is great, but was difficult communicating when ordering room service. Internet was not great

Staff is great, but was difficult communicating when ordering room service. Internet was not great

We liked the atmosphere and location the view was amazing,the flat was huge and spacious .food was really nice at the restaurant the staff were really friendly and nice.Want to Thank the chef who gave us a cake for my daughter’s birthday just for two hours amazing cake really appreciate. The flat was filled with cockroaches they kept on crawling around in the kitchen and rooms even in the hot water kettle and the cups which were kept for coffee really filthy and disgusting . At breakfast on the second day we had a very rude lady at the egg and pancake station she didn’t like us to order she thought it was too much she kept on rolling her eyes wet paid for the breakfast and why she is treating us like she is doing us a favor very disappointed.we requested for waffles for half an hour and she didn’t give us unfortunately she didn’t know that I understand Swahili so she told the kitchen not to make the waffles as the time has passed very very bad service she spoiled our day and ruined our breakfast.at the same time there was a really wonderful gentleman who served us with smile and made sure we had why we asked for .

We liked the atmosphere and location the view was amazing,the flat was huge and spacious .food was really nice at the restaurant the staff were really friendly and nice.Want to Thank the chef who gave us a cake for my daughter’s birthday just for two hours amazing cake really appreciate. The flat was filled with cockroaches they kept on crawling around in the kitchen and rooms even in the hot water kettle and the cups which were kept for coffee really filthy and disgusting . At breakfast on the second day we had a very rude lady at the egg and pancake station she didn’t like us to order she thought it was too much she kept on rolling her eyes wet paid for the breakfast and why she is treating us like she is doing us a favor very disappointed.we requested for waffles for half an hour and she didn’t give us unfortunately she didn’t know that I understand Swahili so she told the kitchen not to make the waffles as the time has passed very very bad service she spoiled our day and ruined our breakfast.at the same time there was a really wonderful gentleman who served us with smile and made sure we had why we asked for .

I like the security provided,cleanliness's and the staff attitude.

Excellent service thank you

Excellent service thank you

I like the security provided,cleanliness's and the staff attitude.

The staff was wonderful

Comfortable hotel with high stadard if you want to stay in the city but away from the hustle and bustle of the city. For eating no problem, you can find all kinds of food in the 5 restaurants in English point Marina. Nothing else around in a walk distance.

Comfortable hotel with high stadard if you want to stay in the city but away from the hustle and bustle of the city. For eating no problem, you can find all kinds of food in the 5 restaurants in English point Marina. Nothing else around in a walk distance.

Property was lovely with ample dining and drink facilities on site. Taxi or tuk tuk is needed to get around as there isn’t anywhere you can walk to. We arrived during a power cut and were unable to check-in for a while. We went to the coffee shop to while away the time. The staff were wonderful and did their best. Just chill, this is Kenya.

Property was lovely with ample dining and drink facilities on site. Taxi or tuk tuk is needed to get around as there isn’t anywhere you can walk to. We arrived during a power cut and were unable to check-in for a while. We went to the coffee shop to while away the time. The staff were wonderful and did their best. Just chill, this is Kenya.

The people and the staff that work at the hotel and restaurants is exemplary. They are attentive, polite, and go out of their way to make sure you are comfortable and attended to. If there is a problem they are quick to resolve it or do their utmost best to resolve it. This is an excellent hotel to stay at whether you are there for business or personal. They have a full gym for those of us that like to work out and a constant on staff personal trainer. The spa is immaculate. I cannot say enough about the cleanliness of the hotel, restaurants, and restrooms. I have stayed here now twice and this continues to be my hotel of choice in Mombasa.

The people and the staff that work at the hotel and restaurants is exemplary. They are attentive, polite, and go out of their way to make sure you are comfortable and attended to. If there is a problem they are quick to resolve it or do their utmost best to resolve it. This is an excellent hotel to stay at whether you are there for business or personal. They have a full gym for those of us that like to work out and a constant on staff personal trainer. The spa is immaculate. I cannot say enough about the cleanliness of the hotel, restaurants, and restrooms. I have stayed here now twice and this continues to be my hotel of choice in Mombasa.

Enjoyable atmosphere, clean and comfortable. And also friendly staff.

Enjoyable atmosphere, clean and comfortable. And also friendly staff.

This hotel was very good. The rooms are amazing big. The only point what was not perfect, was the WIFI-access. My computer doesn’t allow a connection because of an unsafe WIFI but maybe that was just about my safety settings from my computer. Finally I was not able to make it running

This hotel was very good. The rooms are amazing big. The only point what was not perfect, was the WIFI-access. My computer doesn’t allow a connection because of an unsafe WIFI but maybe that was just about my safety settings from my computer. Finally I was not able to make it running

Courteous stsff

Lovely hotel, a little bit more on the corporate side than having that holiday vibe. The location right on the water is spectacular. I didn't eat here as at the end of my vacation, the prices were quite high. Room was huge and clean, but the aircon was very weak even on full blast so it was a very warm night.

Courteous stsff

Lovely hotel, a little bit more on the corporate side than having that holiday vibe. The location right on the water is spectacular. I didn't eat here as at the end of my vacation, the prices were quite high. Room was huge and clean, but the aircon was very weak even on full blast so it was a very warm night.

The hotel is in a lovely development with great views of old town Mombasa. Unfortunately there was no water taxi service to visit old town. Customer service was excellent until we came to check out, whereby I was double-charged for a bar bill and it took over 15 minutes for them to resolve and take from my bill. Sadly that spoilt our experience

The hotel is in a lovely development with great views of old town Mombasa. Unfortunately there was no water taxi service to visit old town. Customer service was excellent until we came to check out, whereby I was double-charged for a bar bill and it took over 15 minutes for them to resolve and take from my bill. Sadly that spoilt our experience

Great Stay

I like everything think

I like everything think

Nice property and staff

Nice property and staff