Bathroom dirty

Bathroom dirty

It was really nice, well done, and clean. The food is superb and you can see why this brand is successful as they work hard to maintain its best in the class standard. Thanks! Just beware of the merchant in the jewellery shop in the lobby. He’s a little sketchy.

It was really nice, well done, and clean. The food is superb and you can see why this brand is successful as they work hard to maintain its best in the class standard. Thanks! Just beware of the merchant in the jewellery shop in the lobby. He’s a little sketchy.

correct

correct

Place is very average.

Place is very average.

Nice and clean

Nice and clean

It 's close to everything, yet quite. I truly loved my stay, and will come back soon

It 's close to everything, yet quite. I truly loved my stay, and will come back soon

Really fabulous breakfast and comfortable beds, polite and very helpful front desk staff, all round a great stay. parking was a great bonus.

Really fabulous breakfast and comfortable beds, polite and very helpful front desk staff, all round a great stay. parking was a great bonus.

I booked on hotels.com, received confirmation code, it said pending in my name statement, but when we got to the hotel, they said they could not find it anywhere, that it was not on any of the sites dating back to even 1 year ago. I travel a lot and have NEVER had this kind of experience in my life!

I booked on hotels.com, received confirmation code, it said pending in my name statement, but when we got to the hotel, they said they could not find it anywhere, that it was not on any of the sites dating back to even 1 year ago. I travel a lot and have NEVER had this kind of experience in my life!

Very nasty customer service not helpful at all they don’t care about their customers rooms very old and disgusting

Very nasty customer service not helpful at all they don’t care about their customers rooms very old and disgusting

Amazing

Amazing

Perfect breakfast

Stay was fine for a family visit. Clean rooms and good breakfast.

Stay was fine for a family visit. Clean rooms and good breakfast.

Bathroom was in a poor condition

Bathroom was in a poor condition

I recommend this hotel, near to the holly places. The staff was very friendly

I recommend this hotel, near to the holly places. The staff was very friendly

BED BUGS! At first glance the hotel was okay, a bit sub par really. After our first night, my husband found a few bites on his legs and arms. Since we hadn’t notice many mosquitoes in the area, we decided to search the room and to our surprise we found bed bugs under the mattress! We immediately contacted management who had the nerve to question whether we brought the bugs with us. After showing them video of dozens of bugs on their mattress, they apologized. Needless to say, we cut our Jerusalem trip short and checked out. The hotel offered a refund for the stay but nothing else. We were left to fend for ourselves as far as accommodations and transportation is concerned - not to mention likely throwing away lots of clothes and our bags. In total I’ve counted at least 90 bites all over his body! I’ve found 2 bugs since leaving the hotel in my bag. This ordeal is far from over! Do not stay at this Hotel, stay far away.

BED BUGS! At first glance the hotel was okay, a bit sub par really. After our first night, my husband found a few bites on his legs and arms. Since we hadn’t notice many mosquitoes in the area, we decided to search the room and to our surprise we found bed bugs under the mattress! We immediately contacted management who had the nerve to question whether we brought the bugs with us. After showing them video of dozens of bugs on their mattress, they apologized. Needless to say, we cut our Jerusalem trip short and checked out. The hotel offered a refund for the stay but nothing else. We were left to fend for ourselves as far as accommodations and transportation is concerned - not to mention likely throwing away lots of clothes and our bags. In total I’ve counted at least 90 bites all over his body! I’ve found 2 bugs since leaving the hotel in my bag. This ordeal is far from over! Do not stay at this Hotel, stay far away.

I had problems with the AC in my room which was quickly addressed by the staff. However the staff at the breakfast area were not friendly at all. The room was comfortable and clean. Location was great. My stay was good overall, except for the cranky breakfast staff.

I had problems with the AC in my room which was quickly addressed by the staff. However the staff at the breakfast area were not friendly at all. The room was comfortable and clean. Location was great. My stay was good overall, except for the cranky breakfast staff.

the hotel is old the corridors are not clean and the white color is not white. the room was large but not clean. the bath was overflooded after 2 minutes of shower. The sofa was a rag. T.V remote control was dirty. stuff is not friendly and they didn't bather to help us with a taxi: "no taxis" they said so we needed to take care of ordering the taxi alone. 2400 there is no food in the hotel literally nothing. bad hotel bad attitude. wouldn't visit the hotel ever again.