I like the cleanliness, the bed was too hard I don’t think it was real bed. I needed cups, iron, towels, coffee pot, no one around to help. Front desk opens late. Would never stay again

I like the cleanliness, the bed was too hard I don’t think it was real bed. I needed cups, iron, towels, coffee pot, no one around to help. Front desk opens late. Would never stay again

This property is a New extended Stay but Management and maintenance is terrible. The manager is rude and very unprofessional.. She do not know how to talk to customers. They gave me a room, with no hot water in the bathroom sink. They also assigned a room where the drainage system was right by my bed. I would hear water running and draining in the room constantly. I never saw housekeeping at any time. Each day I had to request fresh towels from the desk. This place gave no service on any day. I even charged a deposit for my pet who is a ESA..I have pictures and videos.I requested for maintenance to fix the water,, the maintenance never fixed it .. I finally got feed up with them and booked another hotel for my vacation😏

This property is a New extended Stay but Management and maintenance is terrible. The manager is rude and very unprofessional.. She do not know how to talk to customers. They gave me a room, with no hot water in the bathroom sink. They also assigned a room where the drainage system was right by my bed. I would hear water running and draining in the room constantly. I never saw housekeeping at any time. Each day I had to request fresh towels from the desk. This place gave no service on any day. I even charged a deposit for my pet who is a ESA..I have pictures and videos.I requested for maintenance to fix the water,, the maintenance never fixed it .. I finally got feed up with them and booked another hotel for my vacation😏

Terrible smell in the building no coffee the entire stay limited vending options. Definitely not someplace I would recommend a lot of locals or long term guests. No front desk support over night Overall poor stay lucky I am from the area so I knew how to get around and find food and coffee

Terrible smell in the building no coffee the entire stay limited vending options. Definitely not someplace I would recommend a lot of locals or long term guests. No front desk support over night Overall poor stay lucky I am from the area so I knew how to get around and find food and coffee

Love this hotel. We actually canceled a different reservation to stay here again instead. Highly recommend, it’s the best you’ll get for this price point.

Love this hotel. We actually canceled a different reservation to stay here again instead. Highly recommend, it’s the best you’ll get for this price point.

Great location and quality

Great location and quality

SO FAR WOODSPRING SURPASSES ALL MY OTHER STAYS @ EXTENDED STAY HOTELS.

SO FAR WOODSPRING SURPASSES ALL MY OTHER STAYS @ EXTENDED STAY HOTELS.

It’s okay i guess, though they say it’s smoke free but at times you will smell someone smoking.. no pool nothing entertaining only a little gym for the two weeks I have No House keeping to the room I did my own cleaning at times. Otherwise from that it’s quiet during the day and the staff at the front was friendly each time I went by.

It’s okay i guess, though they say it’s smoke free but at times you will smell someone smoking.. no pool nothing entertaining only a little gym for the two weeks I have No House keeping to the room I did my own cleaning at times. Otherwise from that it’s quiet during the day and the staff at the front was friendly each time I went by.

Staff is excellent and very accommodating.

Staff is excellent and very accommodating.

We were there for a conference. Overall the place was not that bad. The location was a little bit far from the venue that’s why we ended up doing Uber everyday. The staff were nice.

We were there for a conference. Overall the place was not that bad. The location was a little bit far from the venue that’s why we ended up doing Uber everyday. The staff were nice.

I enjoyed my stay with the hotel, the bed was the most important thing for me, and I slept well and enjoyed the softness of the bed and pillows. I didn’t cook,but brought food to eat, I appreciated the options given by your hotel. Thank you once again for making my stay comfortable.

I enjoyed my stay with the hotel, the bed was the most important thing for me, and I slept well and enjoyed the softness of the bed and pillows. I didn’t cook,but brought food to eat, I appreciated the options given by your hotel. Thank you once again for making my stay comfortable.

Did not feel safe

Did not feel safe

Love it everything was great staff kind and friendly really will book in the future again

Love it everything was great staff kind and friendly really will book in the future again

First, don't miss in the description that the front desk is limited hours. That wasn't so bad and they still let us check in late (we had a delayed flight), but it's still unusual if you're no prepared. The whole place smelled like smoke everywhere including the parking lot. Another oddity/frustration is that there is a kitchenette, but zero dishes for cooking or eating. So bring your own. Finally, the free internet is speed-limited (256K I believe is what it said) for simple browsing. You have to pay for higher speeds. I haven't seen something like that since the early 2000s. It's hard to describe just how strange, frustrating, and disappointing the experience is at this hotel. We did not complete our week-long stay because of the smoke stench. Hotels.com support was fantastic at getting us a refund for an early checkout.

First, don't miss in the description that the front desk is limited hours. That wasn't so bad and they still let us check in late (we had a delayed flight), but it's still unusual if you're no prepared. The whole place smelled like smoke everywhere including the parking lot. Another oddity/frustration is that there is a kitchenette, but zero dishes for cooking or eating. So bring your own. Finally, the free internet is speed-limited (256K I believe is what it said) for simple browsing. You have to pay for higher speeds. I haven't seen something like that since the early 2000s. It's hard to describe just how strange, frustrating, and disappointing the experience is at this hotel. We did not complete our week-long stay because of the smoke stench. Hotels.com support was fantastic at getting us a refund for an early checkout.

The towel in the wash room was not clean it has lot of spots on it. The checking in lady was not looking welcoming at all.

The towel in the wash room was not clean it has lot of spots on it. The checking in lady was not looking welcoming at all.

The staff were incredible. Kind, considerate and professional

The staff were incredible. Kind, considerate and professional

The ladies at the desk were very respectful and nice. They went above and beyond for me.

I was not able to check into the property after being charged because of the front desk being closed