This hotel was set back about 20 years I bet. The hotel had physical metal keys for the doors, which was a surprise. I had to carry around this giant plastic block that was attached to the key throughout the day. The elevators had the normal operating door and the exterior door, and the bathroom was set back a ways. The hair dryer was attached to the wall, easily 20 years old. It had duct tape on it to help the wires from fraying out. For our entire trip, we were most disappointed in this one.

Room was quite big, especially compared to comparable lodging we stayed in during our trip to Spain. Air conditioning worked great, always cold water, sparkling water and coffee available in lobby. Lobby was cute and good sized. There was a bar on the premises, but it never appeared to be open - I think you had to ask the front desk for service if you wanted bar service. Breakfast was average but reliable. Good coffee! Would absolutely stay here again!

Room was quite big, especially compared to comparable lodging we stayed in during our trip to Spain. Air conditioning worked great, always cold water, sparkling water and coffee available in lobby. Lobby was cute and good sized. There was a bar on the premises, but it never appeared to be open - I think you had to ask the front desk for service if you wanted bar service. Breakfast was average but reliable. Good coffee! Would absolutely stay here again!

Very loud street noise. Garbage cans located outside our window and garbage trucks come in the middle of the night. You could hear noise from nearby rooms and the street.

Very loud street noise. Garbage cans located outside our window and garbage trucks come in the middle of the night. You could hear noise from nearby rooms and the street.

All ok

All ok

There are a lot of options close to this place with better facilities, rooms are much smaller than what you think and the noise level is disturbing if you are looking for a good night sleep. Parking does not come included and it is 25 per night, you are better of using the public parking garage of which there are many optons

There are a lot of options close to this place with better facilities, rooms are much smaller than what you think and the noise level is disturbing if you are looking for a good night sleep. Parking does not come included and it is 25 per night, you are better of using the public parking garage of which there are many optons

The employees in special Antonio, great service, very good breakfast and very clean room

The employees in special Antonio, great service, very good breakfast and very clean room

We really enjoyed our stay in Hotel Casón del Tormes. It is in a very central location and close to transport links. We paid in advance for a superior room and the room was very spacious and comfortable. The buffet breakfast was of good quality and had a good range of options including fresh fruit. There was a filtered water machine and a coffee machine (both free) in the lovely hotel lobby. We only stayed 2 nights, but we would have loved to stay for longer.

We really enjoyed our stay in Hotel Casón del Tormes. It is in a very central location and close to transport links. We paid in advance for a superior room and the room was very spacious and comfortable. The buffet breakfast was of good quality and had a good range of options including fresh fruit. There was a filtered water machine and a coffee machine (both free) in the lovely hotel lobby. We only stayed 2 nights, but we would have loved to stay for longer.

The hotel is located conveniently near a metro station and right by the Gran Via. The main lobby is pleasant. They have complimentary coffee, tea and water (both flat and sparkling). We had some issues with our check in that were not the fault of reception but this seemed to distract the employee who checked us in. Because of this, he didn't tell us anything about the property. We had to continually come and ask about wifi, complimentary services, breakfast, etc. The rooms are okay, certainly nothing special. They were clean and included the essentials. All in all, it was a good option for our overnight stay in Madrid.

The hotel is located conveniently near a metro station and right by the Gran Via. The main lobby is pleasant. They have complimentary coffee, tea and water (both flat and sparkling). We had some issues with our check in that were not the fault of reception but this seemed to distract the employee who checked us in. Because of this, he didn't tell us anything about the property. We had to continually come and ask about wifi, complimentary services, breakfast, etc. The rooms are okay, certainly nothing special. They were clean and included the essentials. All in all, it was a good option for our overnight stay in Madrid.

Very clean, and very quiet. We enjoy the stay.

Very clean, and very quiet. We enjoy the stay.

Great location to explore Madrid center

Great location to explore Madrid center

Everything worked well

Everything worked well

Good location, Spacious room. Free water service. Hallway carpet is a little bit old... but other than that the room was very comfortable and clean

Good location, Spacious room. Free water service. Hallway carpet is a little bit old... but other than that the room was very comfortable and clean

Great hotel with very helpful staff, central perfect location and wonderful price. The hotel has everything you need, plus there is always water coffee tea and pastry in the lobby. We would totally recommend it.

Great hotel with very helpful staff, central perfect location and wonderful price. The hotel has everything you need, plus there is always water coffee tea and pastry in the lobby. We would totally recommend it.

Excellent hotel and staff really helpfull, breakfast was also great. Only 2miniutes walk from the main shopping street. Will definitely stay there again

Excellent hotel and staff really helpfull, breakfast was also great. Only 2miniutes walk from the main shopping street. Will definitely stay there again

Really peaceful and convenient hotel to stay. Very close to all shopping areas! Staff were very friendly. I would definitely come back!

Really peaceful and convenient hotel to stay. Very close to all shopping areas! Staff were very friendly. I would definitely come back!

Room a bit dated but reasonably clean and comfortable. Common areas (corridor carpets, etc) on the dirty side. Location good but overpriced. Not much warmth from staff. Meh experience for $385/night.

Room a bit dated but reasonably clean and comfortable. Common areas (corridor carpets, etc) on the dirty side. Location good but overpriced. Not much warmth from staff. Meh experience for $385/night.

Location to the center was excellent