Disastrous checkin for grandparents with 5 kids. I reserved and paid for two, 2- bedroom suites to be told upon arrival that they had 1 available but would get me 2 other single rooms. No charge on the 3rd room. I explained that the children were 6-13 years-old with only 2 of us adults. I will skip the drama to say that we ended up in 2 rooms, 1 double suite and a single. If only they had alerted me that “construction “ had changed my reservation, I would have found other lodging. The Marriott made us pay for the single room and told me to check with Hotels, com about a refund on the other double room. (They charged us nearly the same price for the single.) And, yes, this was from the property manager. As for the single room, the shower had a lovely glass system installed 8 degrees off level. If I had realized that before getting in, I would have stuffed a rag in the track. It took Olympic dexterity to keep the door closed and shower at the same time. Speaking of the Olympics, we didn’t get to watch them that evening as even the children couldn’t figure out the remote controls. I travelled professionally many years. This experience takes the gold medal in disappointing hotel experiences.

Disastrous checkin for grandparents with 5 kids. I reserved and paid for two, 2- bedroom suites to be told upon arrival that they had 1 available but would get me 2 other single rooms. No charge on the 3rd room. I explained that the children were 6-13 years-old with only 2 of us adults. I will skip the drama to say that we ended up in 2 rooms, 1 double suite and a single. If only they had alerted me that “construction “ had changed my reservation, I would have found other lodging. The Marriott made us pay for the single room and told me to check with Hotels, com about a refund on the other double room. (They charged us nearly the same price for the single.) And, yes, this was from the property manager. As for the single room, the shower had a lovely glass system installed 8 degrees off level. If I had realized that before getting in, I would have stuffed a rag in the track. It took Olympic dexterity to keep the door closed and shower at the same time. Speaking of the Olympics, we didn’t get to watch them that evening as even the children couldn’t figure out the remote controls. I travelled professionally many years. This experience takes the gold medal in disappointing hotel experiences.

This location was under construction right as you walk into the hotel for check in. Had to take your luggage via alernative routing. Would not have stayed knowing this. No mention on website. No discount was offered for the inconvenience.

This location was under construction right as you walk into the hotel for check in. Had to take your luggage via alernative routing. Would not have stayed knowing this. No mention on website. No discount was offered for the inconvenience.

Stayed 5 days and housekeeping never came. Called to ask if someone could at least empty trash... they said yes, but no one came to empty. Under construction, so many amenities were not available. Breakfast scaled way down. Tripped over raised carpet in a doorway, called to let front desk know that they might want to tape it down so no one else falls. They never did. Room was nice, some staff were cool, just made assurances that weren't followed thru. Not having housekeeping for 5 days was not really acceptable for the price you pay.

Stayed 5 days and housekeeping never came. Called to ask if someone could at least empty trash... they said yes, but no one came to empty. Under construction, so many amenities were not available. Breakfast scaled way down. Tripped over raised carpet in a doorway, called to let front desk know that they might want to tape it down so no one else falls. They never did. Room was nice, some staff were cool, just made assurances that weren't followed thru. Not having housekeeping for 5 days was not really acceptable for the price you pay.

Property was under repair which is understandable but the elevator only worked from the 1st floor and the continental breakfast was cereal and cold biscuits. The room did not have bedding for the pullout sofa and the keycard worked only after multiple tries of each card. The staff did what they could.

Property was under repair which is understandable but the elevator only worked from the 1st floor and the continental breakfast was cereal and cold biscuits. The room did not have bedding for the pullout sofa and the keycard worked only after multiple tries of each card. The staff did what they could.

Great area friendly staff

Great area friendly staff

The property was under construction, and no one shared that. There was no spa as the listing indicated there would be. There was no gym available due to the construction. The contractors were parked in the handicapped area, blocking the ability to move the cart into the building. Televisions did not work. This was over priced and unpleasant.

The property was under construction, and no one shared that. There was no spa as the listing indicated there would be. There was no gym available due to the construction. The contractors were parked in the handicapped area, blocking the ability to move the cart into the building. Televisions did not work. This was over priced and unpleasant.

Stainds in bathroom, no sheets for fold-out and clerk said no ice maker (he was wrong)

Stainds in bathroom, no sheets for fold-out and clerk said no ice maker (he was wrong)

This property is in need of a major upgrade the furniture is dirty, flooring is falling apart and the common green space area is filled with trash!

This property is in need of a major upgrade the furniture is dirty, flooring is falling apart and the common green space area is filled with trash!

Very clean well kept and organized rooms, friendly staff, good breakfast, love it!

Very clean well kept and organized rooms, friendly staff, good breakfast, love it!

Nice , clean, friendly staff. Value was very good. Paid more at other hotels that were terrible. Will stay there again. Only downside pool was closed

Nice , clean, friendly staff. Value was very good. Paid more at other hotels that were terrible. Will stay there again. Only downside pool was closed

Friendly staff

Friendly staff

Booked a two room suite because I was traveling with three adults and two children. We arrived to find the pull out couch broken with a note saying to contact the front desk forva roll away. We did so only to find out there were no roll aways. We were offered an additional room, but by that time we were unpacked and the kids asleep. What else? The room phones did not work. The room was not clean (plenty of hair in each bathroom). The bathtub did not drain fast so we stood in dirty water. This is obviously not an upscale hotel, but the room was in need of repair. Skip forward to free breakfast... upon walking down at 7:00 on a Wednesday, they were already out of eggs and sausage. Also, not sure when swin season is in Arkansas, but it was early June and the pool was drained. The only redeeming quality of this hotel was that the front desk clerk was very sweet and tried so hard to help at midnight when we checked in and found out we were basically short one bed. However, she was very new and had to call someone else for help, but they couldn't help over the phone. Best advice, proceed with caution.

needs updating

needs updating

Property run down and room needs a lot of attention. The price that was paid for what u received was way over very disappointed

Property run down and room needs a lot of attention. The price that was paid for what u received was way over very disappointed

great location for us but would have liked a paper

great location for us but would have liked a paper

Front desk personnel are awesome!

Front desk personnel are awesome!

This room was so nice and big! The kitchenette was well furnished, the sofa was nice (the desk chair could use being replaced) and the bed was very comfortable. The employees were friendly and helpful. Breakfast was delicious with lots of good choices to choose from. Couldn’t have asked for anything better!