The property was very modern and the rooms are comfortable; great mattress and shower. However, there is no backup battery when power goes out (and SA has been having power issues for few years now); not even a backup battery for the WiFi or one light in the room. The door to my room was not working well; the doorknob had an issue, which management knew about but hadn't fixed it. My room was on the ground floor so when power went out in the night, I had to open the windows for fresh air, but there were no mosquito nets and it felt unsafe to leave the windows open (they did have bars on the windows but you're still on the street. The AC also wasn't cooling despite being on 16C so that needed to be fixed; the AC filter was also dirty so I had to wash it.

The property was very modern and the rooms are comfortable; great mattress and shower. However, there is no backup battery when power goes out (and SA has been having power issues for few years now); not even a backup battery for the WiFi or one light in the room. The door to my room was not working well; the doorknob had an issue, which management knew about but hadn't fixed it. My room was on the ground floor so when power went out in the night, I had to open the windows for fresh air, but there were no mosquito nets and it felt unsafe to leave the windows open (they did have bars on the windows but you're still on the street. The AC also wasn't cooling despite being on 16C so that needed to be fixed; the AC filter was also dirty so I had to wash it.

The property is comfortable, clean and a lovely swimming pool on top of the building. Unfortunately, there is no loadshedding plan in place with no inverter nor minimum service, nor even backup lights in the room until asked. This isn't mentioned on the page upon booking and should be today the minimum requirement vs hospitality - power cuts being a daily occurrence in SA (and nothing new), 4h at a time, it was rather inconvenient to be left in the dark in all manners.

The property is comfortable, clean and a lovely swimming pool on top of the building. Unfortunately, there is no loadshedding plan in place with no inverter nor minimum service, nor even backup lights in the room until asked. This isn't mentioned on the page upon booking and should be today the minimum requirement vs hospitality - power cuts being a daily occurrence in SA (and nothing new), 4h at a time, it was rather inconvenient to be left in the dark in all manners.

I loved the views, the place was nice, private, quiet. What was challenging was communicating through Expedia, and the property management could not help unless you went through Expedia. Was frustrating and cost an extra day. T

I loved the views, the place was nice, private, quiet. What was challenging was communicating through Expedia, and the property management could not help unless you went through Expedia. Was frustrating and cost an extra day. T

This property was fantastic and value for money. As a general manager of luxury resorts in the Caribbean, I can only say that Ms. Portia at reception is the greatest asset this property has. She is vibrant, centered and a wealth of information and an absolute delight to engage dialogue with. Thank you, Ms. Portia, for making our stay more than what we hoped for.

This property was fantastic and value for money. As a general manager of luxury resorts in the Caribbean, I can only say that Ms. Portia at reception is the greatest asset this property has. She is vibrant, centered and a wealth of information and an absolute delight to engage dialogue with. Thank you, Ms. Portia, for making our stay more than what we hoped for.