Very comfortable,,,love the hot tub

Not so good, very disappointed with the cleaning.

Not so good, very disappointed with the cleaning.

Family Fall Leaves get away, decided to stay a couple minutes away from the tourist crowds. This location was a 1000 times better choice than any of the hotels on the actual mountain. Beautiful BIG rooms, tons of space, pools, BIG hot tub, real facilities, free parking, free shuttle to Mt. Tremblant VIP parking - 2 min trip. We were in a huge three bedrooms on the top floor, so living with all the beautiful leaves. Place had a full kitchen so ate most meals at home, not dropping so much in the restaurants. Lots of free parking, real friendly staff, super glad to help with any request. We have stayed at a bunch of the hotels on the actual mountain, but this is now our go to hotel at Mt. Tremblant.

Family Fall Leaves get away, decided to stay a couple minutes away from the tourist crowds. This location was a 1000 times better choice than any of the hotels on the actual mountain. Beautiful BIG rooms, tons of space, pools, BIG hot tub, real facilities, free parking, free shuttle to Mt. Tremblant VIP parking - 2 min trip. We were in a huge three bedrooms on the top floor, so living with all the beautiful leaves. Place had a full kitchen so ate most meals at home, not dropping so much in the restaurants. Lots of free parking, real friendly staff, super glad to help with any request. We have stayed at a bunch of the hotels on the actual mountain, but this is now our go to hotel at Mt. Tremblant.

We have been staying at this location at least once a year since 2012, sometimes more (except during Covid) and the hotel’s and room conditions has been going down every year. Although the room is clean, there are many stains on the carpet and furniture, the walls and ceilings have numerous scratches and gouges, and the drapes are not hanging/working properly. Both outside and inside pools were not operational and the hot tub was only open during daylight hours because the evening lights did not work. On the positive side, the roof was being re-shingled and some renovation was being done in rooms on our floor. It was very noisy outside and in the morning starting at 0700 on our floor inside the building. However, we were gone visiting / hiking after 10:00 am so it did not affect us too much. Having said that, it would have been nice to know about those conditions before we booked our vacation. Also this time, the Wi-Fi was very weak and kept disconnecting for no reason.

We have been staying at this location at least once a year since 2012, sometimes more (except during Covid) and the hotel’s and room conditions has been going down every year. Although the room is clean, there are many stains on the carpet and furniture, the walls and ceilings have numerous scratches and gouges, and the drapes are not hanging/working properly. Both outside and inside pools were not operational and the hot tub was only open during daylight hours because the evening lights did not work. On the positive side, the roof was being re-shingled and some renovation was being done in rooms on our floor. It was very noisy outside and in the morning starting at 0700 on our floor inside the building. However, we were gone visiting / hiking after 10:00 am so it did not affect us too much. Having said that, it would have been nice to know about those conditions before we booked our vacation. Also this time, the Wi-Fi was very weak and kept disconnecting for no reason.

Place is worth visiting!!!

I disliked roof construction

The property grounds were good and well maintained but the hotel common areas and rooms are very dated. The was no adequate lighting in the room. The AC was very noisy and made a loud rattling sound when turned on and then stopped after 20 minutes. There was a noise from the vent in the master bedroom. These items needs HVAC maintenance. The lamps were broken and one did not turn on. The balcony was extremely dirty with a lot of construction debris laying on the balcony therefore we did not use the balcony at all to avoid further staining of the already stained carpet in the room.The screen door of the balcony was not aligned with the tracks preventing it from opening and closing. The kitchen cabinets and other wooden furniture needs to be maintained. In the hallway, upholstery of one chair was torn and looked dated. The common areas like hallways and amenities need to be well lit to make it look brighter. In many amenity areas the lights were turned off creating dark spaces There was roof maintenance going on during the day with lot of noise. The hotel location is very good but it is not well maintained. For some reason it felt very sad and gloomy with low ambient light. It is sad to see the state of the hotel due to lack of maintenance. Well maintained from outside but not from the inside. I will definetly not recommed it to my friends.

While it looks good on paper, this place os ot what it seems. Since rooms arr privately owned, you dont know what you actually get. We needed to use our murphy bed, which is advertised as part of the sleeping arrangements, however, when callling to get it made, they informed us it doesnt work and the owner of our room didnt fix it. We were one bed short, and the sofa bed was the worst I've ever slept on. The reception refused to help, and were very rude about it. Not to mention they dod not greet us one time throughout our stay. The pool also needed regular clenaing up of leaves, but it appeared that the pool staff weren't required to do that, nor anything, besides sitting at the pool and eating.

While it looks good on paper, this place os ot what it seems. Since rooms arr privately owned, you dont know what you actually get. We needed to use our murphy bed, which is advertised as part of the sleeping arrangements, however, when callling to get it made, they informed us it doesnt work and the owner of our room didnt fix it. We were one bed short, and the sofa bed was the worst I've ever slept on. The reception refused to help, and were very rude about it. Not to mention they dod not greet us one time throughout our stay. The pool also needed regular clenaing up of leaves, but it appeared that the pool staff weren't required to do that, nor anything, besides sitting at the pool and eating.

Outdated

Nice room but not enough lighting. Lamp in living room was not even working.

Nice room but not enough lighting. Lamp in living room was not even working.

Nice and quiet place to stay

This place needs some love...dirty carpet, paint chip everywhere, etc. No service - bar is always close - and only a coffee machine you have to pay for. Employees don't seem to be happy and a lot of complan about union and customers. Spend extra $$$ to stay in the village...worth it!!!!

Nice property but very poor service

Good customer service

The property is amazing and the staff is friendly and accommodating.

Quiet hotel on a lake, good to spend a quiet morning or quiet evening. Nice staff and super helpful.

Experience was great in general. We had a free upgrade.

Overall great experience.

The property and rooms look a lot nicer in the pictures. There was also visible mold in the showers.

Great staff. Very beautiful spot

Great customer service! Pool and life guards were great!

Very nice stay. It's an older building but well maintained. Very helpfull staff. Free shuttle to Mont-Tremblant pedestrian village.

Great customer service! Pool and life guards were great!

Very nice stay. It's an older building but well maintained. Very helpfull staff. Free shuttle to Mont-Tremblant pedestrian village.

Room wasn't the greatest, some stains on carpet, grease and smudges on walls, they have a great hot tub/ spa but wasn't working for our first 4 days out of our 5, my biggest complaint is the roof! It was in such bad shape that everytime the wind blew tar particles fell in our food or drinks, I think they are looking to fix it as I saw men walking around on the roof looking at it while we were there!

Room wasn't the greatest, some stains on carpet, grease and smudges on walls, they have a great hot tub/ spa but wasn't working for our first 4 days out of our 5, my biggest complaint is the roof! It was in such bad shape that everytime the wind blew tar particles fell in our food or drinks, I think they are looking to fix it as I saw men walking around on the roof looking at it while we were there!

First impression looking at the outside was charming but lobby looked run down and grounds not very well up kept. Personnel is very friendly. Room was spacious and clean.