Comfortable stay. Nice and friendly staff. Walk to the Tower Bridge. Many restaurants and grocery shops within walking distance. Very likely we’ll return in future.

The hotel was fine and clean, very accessible to buses and food options. The customer service is terrible, contacted them months ago to ask for early checkin no response back, send them text few weeks before arrival no response, no WhatsApp info so you basically have to call them directly and pay overseas charges. On the day of checkin the lady at reception said, I do see you ask for early checkin, we were not able to respond but that will be extra £60 for 3 hours early checkin. Never I have seen that type of charge just for few hours early.

The hotel was fine and clean, very accessible to buses and food options. The customer service is terrible, contacted them months ago to ask for early checkin no response back, send them text few weeks before arrival no response, no WhatsApp info so you basically have to call them directly and pay overseas charges. On the day of checkin the lady at reception said, I do see you ask for early checkin, we were not able to respond but that will be extra £60 for 3 hours early checkin. Never I have seen that type of charge just for few hours early.

Great service kind staff!

Great service kind staff!

It's near all you have to visit

It's near all you have to visit

Was great except the shower was slippery and I almost fell down.

Was great except the shower was slippery and I almost fell down.

Very convenient

Very convenient

Room was comfortable and had a good night's sleep.

Room was comfortable and had a good night's sleep.

The staff was excellent The area was not a good and rooms smell wasn’t nice Typical breakfast, you can walk to the bridge during the day

The staff was excellent The area was not a good and rooms smell wasn’t nice Typical breakfast, you can walk to the bridge during the day

Really nice, perfect place to have a good night sleep reasonably close to central london at an attractive price. Overall very happy

Really nice, perfect place to have a good night sleep reasonably close to central london at an attractive price. Overall very happy

Had a fridge and aircon

Had a fridge and aircon

This hotel was close to all the main attractions and very close to bus stops. No tube station was close by. Lots of dining options were at hand but most of them were local small businesses. All the staff of the hotel was nice and friendly except one woman receptionist at our check in. She can practice how to smile. Our room was OK but no closet/enough hangers to keep cloths. It was clean & beds were comfortable. Daily housekeeping service. Air conditioning was good. Nice coffee. They gave us a ground floor room. It was terrible that there was no soundproofing at all. All 3 nights we stayed there we couldn't sleep because of the noice of banging doors and cutting noice from the kitchen. We had breakfast one time and it was good.

This hotel was close to all the main attractions and very close to bus stops. No tube station was close by. Lots of dining options were at hand but most of them were local small businesses. All the staff of the hotel was nice and friendly except one woman receptionist at our check in. She can practice how to smile. Our room was OK but no closet/enough hangers to keep cloths. It was clean & beds were comfortable. Daily housekeeping service. Air conditioning was good. Nice coffee. They gave us a ground floor room. It was terrible that there was no soundproofing at all. All 3 nights we stayed there we couldn't sleep because of the noice of banging doors and cutting noice from the kitchen. We had breakfast one time and it was good.

The service was great. And the staff incredibly helpful. Room was clean and the hotel itself was great. Was in a tougher part of the street

The service was great. And the staff incredibly helpful. Room was clean and the hotel itself was great. Was in a tougher part of the street

The worse hotel ! Super dirty bathroom sheets drain lock terrible ! We love London but this hotel is the worse ! They need to pay a company cleaner asap

The Air con in the room only stayed on for about an hour so I kept waking up in a ball of sweat. Couldn’t figure out how to keep it on.

The Air con in the room only stayed on for about an hour so I kept waking up in a ball of sweat. Couldn’t figure out how to keep it on.

The worse hotel ! Super dirty bathroom sheets drain lock terrible ! We love London but this hotel is the worse ! They need to pay a company cleaner asap

We had a nice stay. The hotel is a bit dated. I am not a fan of the purple everywhere. To each their own. The cleaning people need to do a better job of checking the shower body wash and shampoo. I had to tell them it was empty. It was that way for two nights. Also, seems they never check the lights. The light above the mirror was not working for our entire stay. And finally, they really need to cover the bed frame corners. They cover them with plastic, however the plastic was missing on one of the corners and it was just metal. I got a bad scratch on it one day. Management needs to do some rounds some days and not just rely on their staff informing them about such things!

We had a nice stay. The hotel is a bit dated. I am not a fan of the purple everywhere. To each their own. The cleaning people need to do a better job of checking the shower body wash and shampoo. I had to tell them it was empty. It was that way for two nights. Also, seems they never check the lights. The light above the mirror was not working for our entire stay. And finally, they really need to cover the bed frame corners. They cover them with plastic, however the plastic was missing on one of the corners and it was just metal. I got a bad scratch on it one day. Management needs to do some rounds some days and not just rely on their staff informing them about such things!

The staff were excellent and very welcoming and attentive to every queries and requests. I thank all the staff and the hotel is very near to bus station.

The staff were excellent and very welcoming and attentive to every queries and requests. I thank all the staff and the hotel is very near to bus station.

Good area with lots of shops for places to eat. Transport available right outside the property. Staff was fantastic, absolute credit to max who was front of house and helped us out with anything we needed and made our stay in London so much better. All staff lovely and polite. Many thanks