Pros: The room layout was nice and roomy with clean sheets, carpet, etc. The breakfast dining area and lobby are very clean. The breakfast was good and the mini waffles are a nice touch. The hallways are wide, well lit and clean. Cons: Some (not all) of the front desk personnel were lukewarm. The washing machine is located in the hallway next to the ice machines and it looks unclean and very old. The workout facility was out of order and the pool chemicals were clearly off (cloudy water and musty smelling) upon entering the pool area. So, we could not workout nor swim (two things we were really looking forward to doing). Suggestions: It would help if the refrigerators had small freezer sections for travelers to put their cold packs in for coolers. There are no hot chocolate packs; no green tea, and no honey for tea. If you provided these, it would help the stay to feel a more upscale. For a family of five in a suite, the hotel provides very small (micro-sized) shampoo and conditioner - not even enough for one person. Since we only stayed one night we did not intend to unpack all of our belongings with our own shampoo and conditioner - this was a bit of an inconvenience. The pull out mattress is very uncomfortable. You can feel every spring. We books suites regularly in other hotels that also have pull out mattresses, but this one by far the least comfortable.

Pros: The room layout was nice and roomy with clean sheets, carpet, etc. The breakfast dining area and lobby are very clean. The breakfast was good and the mini waffles are a nice touch. The hallways are wide, well lit and clean. Cons: Some (not all) of the front desk personnel were lukewarm. The washing machine is located in the hallway next to the ice machines and it looks unclean and very old. The workout facility was out of order and the pool chemicals were clearly off (cloudy water and musty smelling) upon entering the pool area. So, we could not workout nor swim (two things we were really looking forward to doing). Suggestions: It would help if the refrigerators had small freezer sections for travelers to put their cold packs in for coolers. There are no hot chocolate packs; no green tea, and no honey for tea. If you provided these, it would help the stay to feel a more upscale. For a family of five in a suite, the hotel provides very small (micro-sized) shampoo and conditioner - not even enough for one person. Since we only stayed one night we did not intend to unpack all of our belongings with our own shampoo and conditioner - this was a bit of an inconvenience. The pull out mattress is very uncomfortable. You can feel every spring. We books suites regularly in other hotels that also have pull out mattresses, but this one by far the least comfortable.

Kind of staff and room clean. I think is good.

Kind of staff and room clean. I think is good.

Internet was terrible. I couldn’t do any work while staying there.

Internet was terrible. I couldn’t do any work while staying there.

Overall good, but some maintenance needed in the bathroom with the shower not flowing as well as it should due to calcium buildup. Also, lighting in the bathroom is not great for anyone needing the mirror to apply makeup, style hair, etc.

Overall good, but some maintenance needed in the bathroom with the shower not flowing as well as it should due to calcium buildup. Also, lighting in the bathroom is not great for anyone needing the mirror to apply makeup, style hair, etc.

AC was broken in all the rooms. I seen many other guests who had went out and bought additional fans to keep their room cool. I had to take my boyfriend home to stay as he said there was no way he could sleep with it that hot. I made the front desk aware of what was going on. He first tried to switch me rooms which I told him wouldn’t help because they’re all like that. And never offered any for of discount or a small return or anything def wasn’t worth the $400

AC was broken in all the rooms. I seen many other guests who had went out and bought additional fans to keep their room cool. I had to take my boyfriend home to stay as he said there was no way he could sleep with it that hot. I made the front desk aware of what was going on. He first tried to switch me rooms which I told him wouldn’t help because they’re all like that. And never offered any for of discount or a small return or anything def wasn’t worth the $400

Friendly staff clean rooms quiet

Friendly staff clean rooms quiet

Beds were comfortable and the room was nice and clean. Really enjoyed our stay

Beds were comfortable and the room was nice and clean. Really enjoyed our stay

We stayed 1 night here... the room was fine, bed was super comfy. The staff was friendly & welcoming.

We stayed 1 night here... the room was fine, bed was super comfy. The staff was friendly & welcoming.

Good location.

Good location.

Everything was great except the bathroom door wouldn’t shut completely. It worked out fine since it was just the family.

Everything was great except the bathroom door wouldn’t shut completely. It worked out fine since it was just the family.

Hot tub was not worming. Got to breakfast at 8am. Eggs and ham slices were cold and maple syrup container empty.

Hot tub was not worming. Got to breakfast at 8am. Eggs and ham slices were cold and maple syrup container empty.

Someone attempted to gain entry to my room by beating and kicking my door. I was in fear of my life. I am an older African American that traveled to Elizabethtown KY to visit my daughter. The desk clerk refused to look at the surveillance cameras, she did not take me serious, she gave me a managers number that routed back to her at front desk. I had only been inside the hotel approximately 1hr before this happened. I have stay at this location before and didn’t enjoy my stay because staff did not greet me well as a guest. This reservation was made for me and if I knew it was the same hotel I would’ve stayed. I stay because I was tired after 7 hr drive and already there. All in all I did contact corporate and was told basically it’s independently own and I would not be refunded. I left the hotel out of almost $300 for the one night stay and went to another hotel that was 100% better. The next day Niki the manager told me she would look at the surveillance and see what happened, I never heard anything else concerning the matter. All in all I do feel I was targeted and by Choice hotel guests. I did not offend anyone even though I thought it was inappropriate to have a group of guest drinking in the lobby. I didn’t care I just wanted my room.

Someone attempted to gain entry to my room by beating and kicking my door. I was in fear of my life. I am an older African American that traveled to Elizabethtown KY to visit my daughter. The desk clerk refused to look at the surveillance cameras, she did not take me serious, she gave me a managers number that routed back to her at front desk. I had only been inside the hotel approximately 1hr before this happened. I have stay at this location before and didn’t enjoy my stay because staff did not greet me well as a guest. This reservation was made for me and if I knew it was the same hotel I would’ve stayed. I stay because I was tired after 7 hr drive and already there. All in all I did contact corporate and was told basically it’s independently own and I would not be refunded. I left the hotel out of almost $300 for the one night stay and went to another hotel that was 100% better. The next day Niki the manager told me she would look at the surveillance and see what happened, I never heard anything else concerning the matter. All in all I do feel I was targeted and by Choice hotel guests. I did not offend anyone even though I thought it was inappropriate to have a group of guest drinking in the lobby. I didn’t care I just wanted my room.

Loved the room and staff.

Loved the room and staff.

Gave our room to someone else

Gave our room to someone else

The lady’s that worked the breakfast in the morning were very friendly. We got there just a few minutes after they had closed up breakfast and they opened it back up for us to grab something.

Everything you need all around!! Excellent

Everything you need all around!! Excellent

Room was clean, nice, breakfst was not the best.