Wonderful location, staff, and breakfast, but The room carpets was filthy. My daughter walked around barefoot for 10 minutes and her feet were visibly black. There were carpet stains in several areas. Recommend shampooing the carpet. Neat and Clean otherwise.

Wonderful location, staff, and breakfast, but The room carpets was filthy. My daughter walked around barefoot for 10 minutes and her feet were visibly black. There were carpet stains in several areas. Recommend shampooing the carpet. Neat and Clean otherwise.

Nice location. Very clean property. Staff was amazing!

Nice location. Very clean property. Staff was amazing!

This hotel was very clean , staff was very friendly, beds were really comfy , free parking and breakfast was very nice and a huge plus for this hotel! i would stay again and definitely recommended

This hotel was very clean , staff was very friendly, beds were really comfy , free parking and breakfast was very nice and a huge plus for this hotel! i would stay again and definitely recommended

Extremely noisy, slamming doors all hours of day (next to housekeeping), outlet in bathroom didnt work, tested fire alarm in room 2 days in a row at 10 AM with no warning or announcement. I thought the hotel was on fire. Website advertised smart TV with Netflix- they did not have. Bed made with the bedskirt used as the blanket with no blanket in room at all. Witnessed staff checking in people without facemasks despite postings to the contrary. The refrigerator and sink smelled bad and there was only 1 spoon in the full kitchen. Crumbs and such found on carpet and in bed.

Extremely noisy, slamming doors all hours of day (next to housekeeping), outlet in bathroom didnt work, tested fire alarm in room 2 days in a row at 10 AM with no warning or announcement. I thought the hotel was on fire. Website advertised smart TV with Netflix- they did not have. Bed made with the bedskirt used as the blanket with no blanket in room at all. Witnessed staff checking in people without facemasks despite postings to the contrary. The refrigerator and sink smelled bad and there was only 1 spoon in the full kitchen. Crumbs and such found on carpet and in bed.

I was in town for business. The hotel is busy with 2 Hilton brands in one location. It is clean and the area is close to restaurants and shopping.

I was in town for business. The hotel is busy with 2 Hilton brands in one location. It is clean and the area is close to restaurants and shopping.

I am very thankful to have a place to allow enjoyment of sorts for my family, but the property needs improvement. Shockingly, they’re a new build, too. The building hosts two hotels, each with different standards of cleanliness. Forget about calling the hotel—both times I desperately tried, I ended up in either the Philippines or India. Leadership here ja not the best

I am very thankful to have a place to allow enjoyment of sorts for my family, but the property needs improvement. Shockingly, they’re a new build, too. The building hosts two hotels, each with different standards of cleanliness. Forget about calling the hotel—both times I desperately tried, I ended up in either the Philippines or India. Leadership here ja not the best

Love staying at this property.

Love staying at this property.

Very nice property 👌

Very nice property 👌

I loved my stay. It was so clean and so relaxing. We will forsure be back

I loved my stay. It was so clean and so relaxing. We will forsure be back

We stayed here for a concert in Chula Vista this is a great spot with really nice amenities.

We stayed here for a concert in Chula Vista this is a great spot with really nice amenities.

I loved the hotel and I was told I could extend my stay as long as I did it before check out. When I went to extend it they told me there was no availability. I had to go to smaller room which was very inconvenient for my family. They told me to come extend my stay and let me down.

I loved the hotel and I was told I could extend my stay as long as I did it before check out. When I went to extend it they told me there was no availability. I had to go to smaller room which was very inconvenient for my family. They told me to come extend my stay and let me down.

Spacious and comfortable room.

Spacious and comfortable room.

You are awesome

The hotel is new, and so the rooms are much better than usual, in hotels of the same price. And better of all, the hotel is 20 min from the cbx bridge to the tijuana airport.

The hotel is new, and so the rooms are much better than usual, in hotels of the same price. And better of all, the hotel is 20 min from the cbx bridge to the tijuana airport.

This place was pretty unique. One side was the Hampton inn and the other Homewood Suites. We stayed at the Homewood suites. We are a family of 4 with kids at age 5 and 1. There was plenty of room for all of us and the kids to run around without feeling cramped in the room. The bed for adults and the sofa sleeper for the kids. The kitchen just made this whole place feel even more at home with a full size refrigerator, induction stove, microwave, sink, and essentials. We enjoyed our stay.

I stayed here with my daughter since my husband was working on renovating our floors. I expected better since the hotel had great reviews. The hotels felt understaffed with frustrated employees checking people in. I asked for dish soap and I never got it, hours later I had to call again to get it. I also told them they had ran out of towels at the pool, I waited in the lobby with my soaked up 5 yr old until they gave me one since they never took any out. The people were nice, but seemed stressed attending to the guests over the busy weekend. The pool area wasn't clean, with used up masks on the ground and trash by the bushes I was disappointed. I stayed there two nights and I did not see the pool get cleaned, the next day the pool was leafy and it even had bundles of hair (yes, hair). This is supposed to be a family friendly hotel and some guest would play loud music on personal speakers which I find inappropriate, but there was no one inspecting the pool area. I honestly regret not staying at the Residence Inn for $10 bucks more a night.

This place was pretty unique. One side was the Hampton inn and the other Homewood Suites. We stayed at the Homewood suites. We are a family of 4 with kids at age 5 and 1. There was plenty of room for all of us and the kids to run around without feeling cramped in the room. The bed for adults and the sofa sleeper for the kids. The kitchen just made this whole place feel even more at home with a full size refrigerator, induction stove, microwave, sink, and essentials. We enjoyed our stay.

I stayed here with my daughter since my husband was working on renovating our floors. I expected better since the hotel had great reviews. The hotels felt understaffed with frustrated employees checking people in. I asked for dish soap and I never got it, hours later I had to call again to get it. I also told them they had ran out of towels at the pool, I waited in the lobby with my soaked up 5 yr old until they gave me one since they never took any out. The people were nice, but seemed stressed attending to the guests over the busy weekend. The pool area wasn't clean, with used up masks on the ground and trash by the bushes I was disappointed. I stayed there two nights and I did not see the pool get cleaned, the next day the pool was leafy and it even had bundles of hair (yes, hair). This is supposed to be a family friendly hotel and some guest would play loud music on personal speakers which I find inappropriate, but there was no one inspecting the pool area. I honestly regret not staying at the Residence Inn for $10 bucks more a night.

So clean! Will definitely come back.