Very friendly staff and easy access. Rooms are dated but clean.

Very friendly staff and easy access. Rooms are dated but clean.

Location and view was very good and close to all onsen to walk was fun.

Location and view was very good and close to all onsen to walk was fun.

This place is really good. It's clean. Staff are nice and helpful. Highly recommend it.

This place is really good. It's clean. Staff are nice and helpful. Highly recommend it.

Such a wonderful experience. The staff were beyond courteous, and the meal that was included with our room was out of this world fantastic. The town is so charming, with lots of shopping, baths, small shrines, and a beautiful river with willow trees. Wish we could have stayed there an extra few days.

Such a wonderful experience. The staff were beyond courteous, and the meal that was included with our room was out of this world fantastic. The town is so charming, with lots of shopping, baths, small shrines, and a beautiful river with willow trees. Wish we could have stayed there an extra few days.

Great location - walkable to other public onsens and restaurants, and comfortable accommodations. Private onsens on hotel site were a big plus.

Great location - walkable to other public onsens and restaurants, and comfortable accommodations. Private onsens on hotel site were a big plus.

Nice experiemce

Nice experiemce

Staff are really nice. Convenient location close to station and onsen. We love their lounge they even have free gelato😍

Staff are really nice. Convenient location close to station and onsen. We love their lounge they even have free gelato😍

The hotel is a bit out-dated. The public bath is small and the private in-room outdoor bath is more spacious. However, the shower in the bathroom is very inconvenient, we have to press the button before water comes out, so it’s a manual facility. The water is also quite weak so it’s not comfortable at all. People are in general nice and polite though they cannot communicate well in English, it gives a good impression of the hotel. All-in-all, it’s not worth for the level of price that was charged.

The hotel is a bit out-dated. The public bath is small and the private in-room outdoor bath is more spacious. However, the shower in the bathroom is very inconvenient, we have to press the button before water comes out, so it’s a manual facility. The water is also quite weak so it’s not comfortable at all. People are in general nice and polite though they cannot communicate well in English, it gives a good impression of the hotel. All-in-all, it’s not worth for the level of price that was charged.

We loved staying here, the staff was so nice and helpful. The hotel onsen was lovely! It was easy to walk from the hotel to the rest of Kinosaki and enjoy the other onsen. We especially loved the stamp game you can play! Thank you!!

We loved staying here, the staff was so nice and helpful. The hotel onsen was lovely! It was easy to walk from the hotel to the rest of Kinosaki and enjoy the other onsen. We especially loved the stamp game you can play! Thank you!!

Very nice service and comfortable room

Very nice service and comfortable room

the property is not new.. but staff there tried their best to satisfy customers. worth to pay for the private onsen for watching sunrise.

Hotel staff are nice and helpful. Dinner and breakfast is normal only. Room is small. Price is a bit compare to the food and room size

Hotel staff are nice and helpful. Dinner and breakfast is normal only. Room is small. Price is a bit compare to the food and room size

Hotel convenient to hotspring area.

Hotel convenient to hotspring area.

The experience is amazing. The service is superb. After choosing your bath robe, the lady actually walk us up to our room and explain everything, including helping my wife to wear her yukata. The hotel looks a little dated but extremely clean and neat. Room is comfy. The in house onsen is excellent as well. When we get off at train station, there's free shuttle to bring us the hotel. And we also offer free shuttle back to train station as well. Location is superb as well. Walking to all 7 public onsens takes probably 15mins. We have booked dinner and breakfast. They are superb. Dinner and breakfast were traditional Japanese meal and the quality is outstanding. I would definitely come back to this hotel for its service, location, quality meal and price.

The experience is amazing. The service is superb. After choosing your bath robe, the lady actually walk us up to our room and explain everything, including helping my wife to wear her yukata. The hotel looks a little dated but extremely clean and neat. Room is comfy. The in house onsen is excellent as well. When we get off at train station, there's free shuttle to bring us the hotel. And we also offer free shuttle back to train station as well. Location is superb as well. Walking to all 7 public onsens takes probably 15mins. We have booked dinner and breakfast. They are superb. Dinner and breakfast were traditional Japanese meal and the quality is outstanding. I would definitely come back to this hotel for its service, location, quality meal and price.

nice clean hotel with great service , food is good

nice clean hotel with great service , food is good

A little bit of dirt abd broken on the surface of curtain, but not impact the reeling of stay

The room was spacious. Food (dinner and breakfast) was delicious. The family enjoyed the stay thoroughly. We would stay here again next time.

The room was spacious. Food (dinner and breakfast) was delicious. The family enjoyed the stay thoroughly. We would stay here again next time.