In our first room, we found it was not thoroughly cleaned (stuff in sink, candy wrappers on floor, etc), the fridge didn't work (wasn't cold), we didn't have a cable box for each of our TVs (front desk told me supposedly each room only came with 1 direct TV box, even though there were 2 TVs), and our toilet was clogged/didn't flush.. and the phone didn't work (so I couldn't even call down to the front desk to report concerns). We ended up getting transferred to a new room, which was a little better. We then had both of the expected cable boxes, so we could watch both TVs, and the phone & fridge were working. We found LOTS of coarse dark long hair all over the bathroom (floors, shower, etc)...and none of us had that type of hair. The pool area was completely dark and my room key didn't work to open the door, so I had to again ask the front desk for help to get in & turn the lights on so my son could swim. Breakfast was mediocre...half the eggs were old/dried out, sausage links were very cheap heat & serve, waffle mix & syrup were very slow to dispense (so I'm assuming they may have been almost gone), muffins were very dry, etc. Only ate it the first morning, then we decided on fast food for our second morning. Pull out couch bed was horribly uncomfortable... mattress was SUPER thin & had a cheap noisy mattress cover (that rustled like a store bag), so I felt like I was laying directly on the frame. Hotel serves it's purposes but definitely didn't live up to reviews!

In our first room, we found it was not thoroughly cleaned (stuff in sink, candy wrappers on floor, etc), the fridge didn't work (wasn't cold), we didn't have a cable box for each of our TVs (front desk told me supposedly each room only came with 1 direct TV box, even though there were 2 TVs), and our toilet was clogged/didn't flush.. and the phone didn't work (so I couldn't even call down to the front desk to report concerns). We ended up getting transferred to a new room, which was a little better. We then had both of the expected cable boxes, so we could watch both TVs, and the phone & fridge were working. We found LOTS of coarse dark long hair all over the bathroom (floors, shower, etc)...and none of us had that type of hair. The pool area was completely dark and my room key didn't work to open the door, so I had to again ask the front desk for help to get in & turn the lights on so my son could swim. Breakfast was mediocre...half the eggs were old/dried out, sausage links were very cheap heat & serve, waffle mix & syrup were very slow to dispense (so I'm assuming they may have been almost gone), muffins were very dry, etc. Only ate it the first morning, then we decided on fast food for our second morning. Pull out couch bed was horribly uncomfortable... mattress was SUPER thin & had a cheap noisy mattress cover (that rustled like a store bag), so I felt like I was laying directly on the frame. Hotel serves it's purposes but definitely didn't live up to reviews!

Beds are awful, service is awful, the breakfast is awful. It was freshly renovated within the year, but showers are terrible, tile floors werent done properly (loose tiles, uneven, and sink was broken). Ive stayed here twice for work and both times the bathroom sink or floor tiles where broken, which makes it a hazard to not have shoes on in the bathroom. Also hotel smells like weed most times of the day/night.

Smoke alarm in room started beeping, one beep every 30 seconds at 7am. Called the front desk and was told to take down the smoke alarm, was so high had to stand on couch. Of course the smoke alarm was hard wired so that did nothing. Ended up showering and leaving so early. Front desk did nothing to guve refund or credit for future stay.

Perfect place to stay for the concert that we went to.

Perfect place to stay for the concert that we went to.

I had a restful night here. Thankyou!

I had a restful night here. Thankyou!

first room was dirty and the bed was not comfortable did have a good breakfast and water was hot and good pressure refrigerator in room didn't work

first room was dirty and the bed was not comfortable did have a good breakfast and water was hot and good pressure refrigerator in room didn't work

Nothing

Nothing

I would recommend

I would recommend

Good

Good

Everything was nice.

quiet and convenient

Just what expect from a national chain.

quiet and convenient

Everything was nice.

Just what expect from a national chain.

Pleasant staff

Pleasant staff

Would not suggest a stay here Room condition: Did not feel it was cleaned at all Broken closet rack Holes in the bedspread Weird smell in the room Thin walls Towels scratch Shower water did not get fully hot Loitering in the parking lot (smell of weed everywhere) Breakfast menu was out of stock on some items every day

Would not suggest a stay here Room condition: Did not feel it was cleaned at all Broken closet rack Holes in the bedspread Weird smell in the room Thin walls Towels scratch Shower water did not get fully hot Loitering in the parking lot (smell of weed everywhere) Breakfast menu was out of stock on some items every day

The hotel was nice, the amenities were good, breakfast was good. The floors were wet and sticky when disrespectful people came from the pool drooping in water and spilling soda; it was have been nice if they let someone know right away, so others wouldn’t step on the stickiness. Housekeeping never came to make our beds or dump the trash, even after putting the sign on the door. We did our best to keep our room tidy. Other than that it was a good stay close enough to downtown, museums, and shopping…great location.

The hotel was nice, the amenities were good, breakfast was good. The floors were wet and sticky when disrespectful people came from the pool drooping in water and spilling soda; it was have been nice if they let someone know right away, so others wouldn’t step on the stickiness. Housekeeping never came to make our beds or dump the trash, even after putting the sign on the door. We did our best to keep our room tidy. Other than that it was a good stay close enough to downtown, museums, and shopping…great location.

The surrounding area is not the greatest, HOWEVER it was right in the middle of everywhere we wanted to be. The room was spacious for 3 teenagers and enough privacy. The room was very clean but don't expect comfort to come with the beds. They were terrible. Like concrete with a thin layer of cotton. All in all 7/10

The surrounding area is not the greatest, HOWEVER it was right in the middle of everywhere we wanted to be. The room was spacious for 3 teenagers and enough privacy. The room was very clean but don't expect comfort to come with the beds. They were terrible. Like concrete with a thin layer of cotton. All in all 7/10

Decent place and price. Not much to do unless you have a car. Pool was cold and heavy chlorine. Rooms were nice.

There was some knats in the room.