Alpenhotel Fleurs de Zermatt
Hôtel à Zermatt
2 voyageurs · 1 chambre · 1 baignoire
Raisons de réserver
Les clients adorent cet hébergementLes clients donnent une excellente note à cet établissement
Valeur haut de gammeLe prix de cette propriété est supérieur à la moyenne de la région
Comprend les essentielsSki-in / ski-out, Piscine, Internet/Wi-Fi et plus
À propos de cet hôtel
Slopeside fun with full-service spa and indoor pool
Ski into Alpenhotel Fleurs de Zermatt, where you can enjoy a drink at the bar/lounge and comforts including an indoor pool and a full-service spa.
Alpenhotel Fleurs de Zermatt offers 38 accommodations with espresso makers and safes. Beds feature premium bedding. 39-inch flat-screen televisions come with cable channels.
An indoor pool and an outdoor pool are on site. Other recreational amenities include ski-in/ski-out access, a health club, and a sauna.
Ski into Alpenhotel Fleurs de Zermatt, where you can enjoy a drink at the bar/lounge and comforts including an indoor pool and a full-service spa.
Alpenhotel Fleurs de Zermatt offers 38 accommodations with espresso makers and safes. Beds feature premium bedding. 39-inch flat-screen televisions come with cable channels.
Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.
An indoor pool and an outdoor pool are on site. Other recreational amenities include ski-in/ski-out access, a health club, and a sauna.
The recreational activities listed below are available either on site or nearby; fees may apply.
Équipements
Piscine
Internet/Wi-Fi
Blanchisserie
Balcon ou terrasse
Bain à remous ou spa
TV
Salle de sport ou centre de remise en forme
Ski-in / ski-out
Adapté aux familles
Carte de Zermatt
Chambres disponibles
Standard Single Room, Mountain View
Lits non précisés • 20 m²
Capacité d'accueil 2
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Classic Double Room, Mountain View
Lits non précisés • 23 m²
Capacité d'accueil 2
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Double Room, Mountain View (Style)
Lits non précisés • 30 m²
Capacité d'accueil 2
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Deluxe Double Room (Parterre)
Lits non précisés • 26 m²
Capacité d'accueil 2
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Deluxe Double Room, Balcony, Mountain View (Matterhorn)
Lits non précisés • 25 m²
Capacité d'accueil 2
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€€€€
Avis et évaluations
3.0 / 10.0
After an exhausting multi-day journey and a night interrupted by a false fire alarm, my wife and I overslept and requested room service. Our room was admittedly untidy due to open luggage and clothes on the floor - a result of travel fatigue and sleep deprivation.
The following day, a staff member approached us about the room's condition, stating it was "impossible for room service to clean." Their tone and words felt belittling and inappropriate, especially considering the hotel's premium pricing (over $1000 for a 3-night stay). He made my wife feel horrible (to which I later corrected him for doing so)
While we acknowledge our room was messy, it took my wife only five minutes to tidy up, suggesting the situation was not as dire as portrayed. More importantly, we believe that regardless of room condition, staff should maintain professionalism and courtesy when addressing guests.
This interaction significantly impacted our stay. While the hotel has many positive attributes, this experience makes us hesitant to recommend it. Zermatt offers numerous hotel options other than this hotel
2.0 / 10.0
This hotel didn’t live up to expectations. Some of the staff were very friendly, others acted put out and annoyed with guests. Another hotel guest confronted my wife in the spa area over wearing a bathing suit, which really made us uncomfortable. She even flashed us, and we decided to notify the front desk. They clearly didn’t want to deal with it and said they’d wait for a manager who ‘spoke better German’ to come. We never heard anything again, even though the other guest was snickering at my wife for the rest of our visit. Would not recommend, too many other options that would be safer.
2.0 / 10.0
This hotel didn’t live up to expectations. Some of the staff were very friendly, others acted put out and annoyed with guests. Another hotel guest confronted my wife in the spa area over wearing a bathing suit, which really made us uncomfortable. She even flashed us, and we decided to notify the front desk. They clearly didn’t want to deal with it and said they’d wait for a manager who ‘spoke better German’ to come. We never heard anything again, even though the other guest was snickering at my wife for the rest of our visit. Would not recommend, too many other options that would be safer.
5.0 / 10.0
Great stay and value for the price. Would recommend. Our only regret is we didn’t stay longer in the area.
5.0 / 10.0
Great stay and value for the price. Would recommend. Our only regret is we didn’t stay longer in the area.
8.0 / 10.0
The property is well suited for visitors to the surrounding mountains activities.
6.0 / 10.0
I had to check out for my next appointment, so I asked for a lunch box instead of breakfast, but when I checked out, another staff member didn't know about it and ended up doing nothing. I didn't get it. Moreover, his attitude was not good. I felt bad at the end. The room facilities and location were good.
5.0 / 10.0
One of the best places to visit in the world. Hotel was really nice, great location, friendly staff, highly recommended.
5.0 / 10.0
One of the best places to visit in the world. Hotel was really nice, great location, friendly staff, highly recommended.
5.0 / 10.0
First time visit to Zermatt and loved staying at Alpenhotel Fleurs de Zermatt. It was a beautiful hotel in a perfect location for our trip. Was approximately a 5 minute walk to the Täsch train station and central shopping in Zermatt. Close to Denner grocery store and bus station. Staff are super friendly and helpful. Good breakfast each more to start the day. Did not get the opportunity to use the sauna area, but pool was relaxing and closed at 8pm during our visit. Room was spacious and had everything we needed. Would definitely return back here.
5.0 / 10.0
First time visit to Zermatt and loved staying at Alpenhotel Fleurs de Zermatt. It was a beautiful hotel in a perfect location for our trip. Was approximately a 5 minute walk to the Täsch train station and central shopping in Zermatt. Close to Denner grocery store and bus station. Staff are super friendly and helpful. Good breakfast each more to start the day. Did not get the opportunity to use the sauna area, but pool was relaxing and closed at 8pm during our visit. Room was spacious and had everything we needed. Would definitely return back here.
10.0 / 10.0
Fantastic hotel! Everything is clean and with lots of details. Great breakfast and spa (make sure you include it in your plans). Book a room with a view to Zermatt (you will never forget the sunset and sunrise views!)
10.0 / 10.0
Fantastic hotel! Everything is clean and with lots of details. Great breakfast and spa (make sure you include it in your plans). Book a room with a view to Zermatt (you will never forget the sunset and sunrise views!)
8.0 / 10.0
We really liked how clean and modern the property was while maintaining the ski lodge feel. The pool was a real winner for us since we have a 7 year old who likes pools. The luggage storage room was also very helpful. The negative was that the breakfast was almost depleted by 9-10 am when we were ready for it.
8.0 / 10.0
We really liked how clean and modern the property was while maintaining the ski lodge feel. The pool was a real winner for us since we have a 7 year old who likes pools. The luggage storage room was also very helpful. The negative was that the breakfast was almost depleted by 9-10 am when we were ready for it.
10.0 / 10.0
Great property and staff
10.0 / 10.0
Great property and staff
10.0 / 10.0
Quiet hotel with relaxing spa pool and facilities. Close to train station and accessible via a quick walk. Staff were friendly and provided good options for food and outdoor activities. Extra plus for professionalism and baggage storage before check in.
10.0 / 10.0
Quiet hotel with relaxing spa pool and facilities. Close to train station and accessible via a quick walk. Staff were friendly and provided good options for food and outdoor activities. Extra plus for professionalism and baggage storage before check in.
5.0 / 10.0
Beautiful and very comfort but pricey.
5.0 / 10.0
Beautiful and very comfort but pricey.
5.0 / 10.0
We planned to visit Zermatt for the day and failed to check the train schedule for the last train out. We found this hotel on hotels.com; it was one of the only hotels with a room available at a reasonable price.
The location was very close to the train station, and near the heart of it all, but tucked aside in the working area of the town. Walking out to the station, we found we were in the area where all the warehousing seemed to be located for the businesses. Not unpleasant, and rather interesting to see the tiny trucks zooming out to do their business.
We were on the ground floor, so the view was not great... I'm not sure that the views would be any better on upper floors. However, it was a lovely hotel. Very clean, quiet and comfortable. The pool area looked amazing, although it was snowing while we were there. There looked to be a sauna or hot spa of some sort that we didn't have time to check out. I would definitely consider coming back to stay here over some of the more expensive hotels I've stayed in Zermatt in the past.
5.0 / 10.0
We planned to visit Zermatt for the day and failed to check the train schedule for the last train out. We found this hotel on hotels.com; it was one of the only hotels with a room available at a reasonable price.
The location was very close to the train station, and near the heart of it all, but tucked aside in the working area of the town. Walking out to the station, we found we were in the area where all the warehousing seemed to be located for the businesses. Not unpleasant, and rather interesting to see the tiny trucks zooming out to do their business.
We were on the ground floor, so the view was not great... I'm not sure that the views would be any better on upper floors. However, it was a lovely hotel. Very clean, quiet and comfortable. The pool area looked amazing, although it was snowing while we were there. There looked to be a sauna or hot spa of some sort that we didn't have time to check out. I would definitely consider coming back to stay here over some of the more expensive hotels I've stayed in Zermatt in the past.
10.0 / 10.0
Great view. Clean, comfortable room. Staff was very friendly and helpful. Highly recommend!!
10.0 / 10.0
Great view. Clean, comfortable room. Staff was very friendly and helpful. Highly recommend!!
8.0 / 10.0
Property is great location and well maintained.
Employees need training how to handle guests requests
Properly located in great location
8.0 / 10.0
Property is great location and well maintained.
Employees need training how to handle guests requests
Properly located in great location
6.0 / 10.0
We came here about 3 weeks ago and due to excessive flooding and rain we couldn’t see the Matterhorn so we decided to come back. The first time Dennis helped us, gave us a great room and was very friendly. The hotel should be proud to have him at the front desk and because of him, we rebooked. The second time, the person at the front desk gave us a room that had a bad odor and the couch was broken and was hard to sit on.
6.0 / 10.0
We came here about 3 weeks ago and due to excessive flooding and rain we couldn’t see the Matterhorn so we decided to come back. The first time Dennis helped us, gave us a great room and was very friendly. The hotel should be proud to have him at the front desk and because of him, we rebooked. The second time, the person at the front desk gave us a room that had a bad odor and the couch was broken and was hard to sit on.
10.0 / 10.0
Tidy lovely room.
10.0 / 10.0
Tidy lovely room.
6.0 / 10.0
Not a great place. The staff was not accomadating. Would seek a different hotel!!
6.0 / 10.0
Not a great place. The staff was not accomadating. Would seek a different hotel!!
8.0 / 10.0
Hotel is beautiful and rooms are very nice. Staff was pleasant and I would recommend staying here.
That said two things that are easy to improve and should be fixed are: (1) the spa closes at 8pm but they kicked us out early at 7:50pm...we timed our return to the hotel so we could enjoy at least the final 30 minutes in the spa but were kicked out early... and (2) they do not list a closing time for the gym. I went down at 9pm to work out and I was told that it closes at 8pm and that they don't list a closing time because it's rarely used. Most hotels with a gym do not close it at 8pm...it should be open 24H or at least later in the night. Zermatt is a wonderful town to explore...which means people will want to use the spa and gym when they return for the day. Both should be open until later in the night given the prices we're paying to stay there.
8.0 / 10.0
Hotel is beautiful and rooms are very nice. Staff was pleasant and I would recommend staying here.
That said two things that are easy to improve and should be fixed are: (1) the spa closes at 8pm but they kicked us out early at 7:50pm...we timed our return to the hotel so we could enjoy at least the final 30 minutes in the spa but were kicked out early... and (2) they do not list a closing time for the gym. I went down at 9pm to work out and I was told that it closes at 8pm and that they don't list a closing time because it's rarely used. Most hotels with a gym do not close it at 8pm...it should be open 24H or at least later in the night. Zermatt is a wonderful town to explore...which means people will want to use the spa and gym when they return for the day. Both should be open until later in the night given the prices we're paying to stay there.
10.0 / 10.0
AWESOME PLACE!
10.0 / 10.0
AWESOME PLACE!
10.0 / 10.0
We were only there one night and we were well taken care of by the staff. Breakfast was included and very good. Locate was perfect. Not to far from Main Street and gondolas. 10/10
10.0 / 10.0
We were only there one night and we were well taken care of by the staff. Breakfast was included and very good. Locate was perfect. Not to far from Main Street and gondolas. 10/10
10.0 / 10.0
We had a view of the Matterhorn from our balcony that was quite impressive. The service was excellent and the room was bright, clean, well organized and pleasant - I was very pleased with the bathroom facilities, the pool and the buffet breakfast!
FAQ
Combien coûte ce hôtel par rapport aux autres à Zermatt ?
Le prix moyen d’une location à Zermatt est de 243 € par nuit. Cette location est 0 € au-dessus de la moyenne.
Le stationnement est-il inclus dans ce hôtel ?
La place de parking n’est pas indiquée comme un équipement disponible dans l’hébergement Alpenhotel Fleurs de Zermatt. Pour plus d’informations, nous vous encourageons à contacter l’établissement pour savoir où vous garer.
Y a-t-il une piscine dans ce hôtel ?
Oui, Alpenhotel Fleurs de Zermatt comporte une piscine. Bonne baignade !
La location Alpenhotel Fleurs de Zermatt accepte-t-elle les animaux ?
Malheureusement, ce hôtel n'est pas adapté aux animaux de compagnie. Essayez de refaire une recherche et filtrez pour "Animaux autorisés".
Quels équipements offre Alpenhotel Fleurs de Zermatt?
Nous avons trouvé 9 équipements pour cette location. Cela inclut piscine, internet/wi-fi, blanchisserie, balcon ou terrasse et bain à remous ou spa.
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