Rooms I booked were not available at check in

It was a nice stay on a short overnight trip.

It was a nice stay on a short overnight trip.

For the price of stay, housekeeping could have been much better.

For the price of stay, housekeeping could have been much better.

Had a amazing stay here, only thing I had a problem with was a leaky mini fridge but that didn’t affect anything!

The reviews for this hotel were great and I loved the idea of a cozy fireplace in our room for our fall break trip. I booked a king suite with a fireplace and a balcony. It ran about $250 a night. We arrived and were quickly given room keys. We walked into a two queen room, no fireplace, no balcony. We returned to the front desk. The desk agent said they oversold the rooms. They didn’t have our room type available. This was at 4pm, just one hour after check in was open. We were then moved to a king room, not a suite, and no fireplace. They also gave us a couple of free passes to the breakfast buffet. Well ok, not the best start but free food is good. They offered a discount until they saw we were booked through a third party and then said there was nothing they could do. We went to explore the area for a few hours then returned to the parking garage where people were drinking and smoking pot in their truck beds. We settled into bed and turned on the tv. The tv didn’t work. It turned on but it wouldn’t connect to the server. I decided to read instead but the light by the bed didn’t work. So I decided to make a drink and relax. I went to the hallway to get ice and the hallway smelled like marijuana. We got our stuff and checked out. We were booked for two nights which were nonrefundable. It doesn’t really matter how we feel about the property. What matters is if you would want this experience.

The reviews for this hotel were great and I loved the idea of a cozy fireplace in our room for our fall break trip. I booked a king suite with a fireplace and a balcony. It ran about $250 a night. We arrived and were quickly given room keys. We walked into a two queen room, no fireplace, no balcony. We returned to the front desk. The desk agent said they oversold the rooms. They didn’t have our room type available. This was at 4pm, just one hour after check in was open. We were then moved to a king room, not a suite, and no fireplace. They also gave us a couple of free passes to the breakfast buffet. Well ok, not the best start but free food is good. They offered a discount until they saw we were booked through a third party and then said there was nothing they could do. We went to explore the area for a few hours then returned to the parking garage where people were drinking and smoking pot in their truck beds. We settled into bed and turned on the tv. The tv didn’t work. It turned on but it wouldn’t connect to the server. I decided to read instead but the light by the bed didn’t work. So I decided to make a drink and relax. I went to the hallway to get ice and the hallway smelled like marijuana. We got our stuff and checked out. We were booked for two nights which were nonrefundable. It doesn’t really matter how we feel about the property. What matters is if you would want this experience.

My stay was disappointingly average. I had specifically requested a particular view, but was given the opposite. After receiving the welcome message, I asked for more pillows as they were extremely flat, yet received no reply. Charging $15 for a continental breakfast buffet seems unreasonable, especially considering the subpar quality - my eggs contained a piece of foil and the orange juice tasted like straight concentrate. On the other hand, my room was pleasantly spacious and the housekeeping staff did an excellent job. Unfortunately, I experienced difficulties contacting the front desk, as my two phone calls from the room went unanswered, stuck in a loop connecting to the operator.

My stay was disappointingly average. I had specifically requested a particular view, but was given the opposite. After receiving the welcome message, I asked for more pillows as they were extremely flat, yet received no reply. Charging $15 for a continental breakfast buffet seems unreasonable, especially considering the subpar quality - my eggs contained a piece of foil and the orange juice tasted like straight concentrate. On the other hand, my room was pleasantly spacious and the housekeeping staff did an excellent job. Unfortunately, I experienced difficulties contacting the front desk, as my two phone calls from the room went unanswered, stuck in a loop connecting to the operator.

Close to attractions, quiet, and overall great experience

The car show people came I. 4 days early and thought they run the place and holiday inn catered to the

Everything was great

Everything was great

All services are excellent

All services are excellent

Xlent

Xlent

Disappointed with staff

Disappointed with staff

The staff was great it was surrounded by a lot of great attractions

The staff was great it was surrounded by a lot of great attractions

Pool is small . No blinds to block out light .

Pool is small . No blinds to block out light .

Great experience!

Great experience!

I loved it

I loved it

Wonderful property. We had a queen suite and it was great. Hard to cook the room below 70 but still great.

The hotel was very convenient to all dining options and shopping. Our TV did not work for the 3 days we were there. Call about it to the front desk they said that they would put a work order in. Never heard or seen from them. The AC froze up and the room was hot.

Wonderful property. We had a queen suite and it was great. Hard to cook the room below 70 but still great.

The hotel was very convenient to all dining options and shopping. Our TV did not work for the 3 days we were there. Call about it to the front desk they said that they would put a work order in. Never heard or seen from them. The AC froze up and the room was hot.