Attentive and helpful staff Great B’fast

Attentive and helpful staff Great B’fast

Horrible experience for a four star rated high $$$ priced stay. No towels in the unclean pool. Rooms and beds and floor were stained. The worst noise due to lobby AC in the club royal rooms. Breakfast service was slow and lack of clear communication from some staff. The hotel brand should take note of the conditions here at HHI Bhubaneswar!

Horrible experience for a four star rated high $$$ priced stay. No towels in the unclean pool. Rooms and beds and floor were stained. The worst noise due to lobby AC in the club royal rooms. Breakfast service was slow and lack of clear communication from some staff. The hotel brand should take note of the conditions here at HHI Bhubaneswar!

Hotel needs major renovation. Rooms were old and not maintained well. Bath tub was not maintained well and room service wasnt great too. There was some laundry issues & no towels/floor mat were served. Food at restaurant was good.

Hotel needs major renovation. Rooms were old and not maintained well. Bath tub was not maintained well and room service wasnt great too. There was some laundry issues & no towels/floor mat were served. Food at restaurant was good.

Never book through hotels.com, their booking policy is terrible

Never book through hotels.com, their booking policy is terrible

near to railway station and mall

near to railway station and mall

We checked in at midnight due to heavy trafic restrictions on entry at bbsr . No parking available at hotel , parked on the road . Ordered room service , not accepted but finally chicken and rice was served : chicken was stale and upon service were asked to pay in cash upfront : 760/- , breakfast at 0945 next day was below par and we finally checked out at 11 am without an invoice coz we had paid in advance

We checked in at midnight due to heavy trafic restrictions on entry at bbsr . No parking available at hotel , parked on the road . Ordered room service , not accepted but finally chicken and rice was served : chicken was stale and upon service were asked to pay in cash upfront : 760/- , breakfast at 0945 next day was below par and we finally checked out at 11 am without an invoice coz we had paid in advance

Very bad experience with HHI . Room smells very bad . Property is not in good condition.

Very bad experience with HHI . Room smells very bad . Property is not in good condition.

I was on a 2 day business tour and choose this hotel based on my previous stay. It has however turned into a garbage dump since. I was allotted room no 411 where the AC was not working but the staff for some strange reason didn’t send anyone to check it despite 3-4 calls. I could get my room changed only after a major shouting n about 6 hours of staying in a furnace. Basic cleanliness is totally missing. There was dust, cigarette butts and used tissues all across the lobby. Moreover the rooms were also not cleaned. The cups, coasters and spoons were not changed. The linen had holes in them. The towels seemed unwashed and no hand towels were provided. Breakfast spread was minimal and they did not even serve black coffee. Eggs to order had to fit in according to the very limited understanding of the waiter. I ordered an espresso and was served a bowl of sugar, coffee powder and a flask of hot water. Most shocking was seeing the staff without masks. There is no GM at the hotel and I strongly believe I put my life in danger staying in such casual and unhygienic conditions

I was on a 2 day business tour and choose this hotel based on my previous stay. It has however turned into a garbage dump since. I was allotted room no 411 where the AC was not working but the staff for some strange reason didn’t send anyone to check it despite 3-4 calls. I could get my room changed only after a major shouting n about 6 hours of staying in a furnace. Basic cleanliness is totally missing. There was dust, cigarette butts and used tissues all across the lobby. Moreover the rooms were also not cleaned. The cups, coasters and spoons were not changed. The linen had holes in them. The towels seemed unwashed and no hand towels were provided. Breakfast spread was minimal and they did not even serve black coffee. Eggs to order had to fit in according to the very limited understanding of the waiter. I ordered an espresso and was served a bowl of sugar, coffee powder and a flask of hot water. Most shocking was seeing the staff without masks. There is no GM at the hotel and I strongly believe I put my life in danger staying in such casual and unhygienic conditions

Too much bad smell, dirty and noisy in room even dogs were barking from outside in midnight

Too much bad smell, dirty and noisy in room even dogs were barking from outside in midnight

The Place is very strategically located, however the room was not clean, towel was not provided, which was expected from HHI Brand.

The Place is very strategically located, however the room was not clean, towel was not provided, which was expected from HHI Brand.

Was in the annex this time. WiFi often unreliable mm

Was in the annex this time. WiFi often unreliable mm

The the service and staff were good.. the hotel is a old one though and old styled. Location is also a advantage.

The the service and staff were good.. the hotel is a old one though and old styled. Location is also a advantage.

Staff cooperative,stayed only for a night, didn't spend much time at the hotel ,no room slippers ,on call etc is ok but for a brush you have to call for a slippery u have to call for a room slippers you have to call!!!

Staff cooperative,stayed only for a night, didn't spend much time at the hotel ,no room slippers ,on call etc is ok but for a brush you have to call for a slippery u have to call for a room slippers you have to call!!!

This is an old hotel and it shows. The rooms need to be updated. Breakfast spread was good. Very friendly hotel staff

This is an old hotel and it shows. The rooms need to be updated. Breakfast spread was good. Very friendly hotel staff

i had no issue. all are just very good as i expected. only i was not satisfied that minibar should have some kind of beer atleast. Rooms were clean and specious. only 5 mins away from railway stations. They took minimum time for check in. Breakfast was good. Chiken saute was excellent. But they may keep variety of juice in breakfast. Though they provide us twin bed but size was good to have sleep with kid of 7 years. swimming pool was under maintenance for that day only. Overall nice experience and surely like to visit again.

i had no issue. all are just very good as i expected. only i was not satisfied that minibar should have some kind of beer atleast. Rooms were clean and specious. only 5 mins away from railway stations. They took minimum time for check in. Breakfast was good. Chiken saute was excellent. But they may keep variety of juice in breakfast. Though they provide us twin bed but size was good to have sleep with kid of 7 years. swimming pool was under maintenance for that day only. Overall nice experience and surely like to visit again.

The staff who was working on check-in process was super rude. The hotel staffs don't have welcoming attitude. You will not see, some one to greet you with smiling. Instead, you will be interrogated for documents in rough manner. The bed shown in the pic during booking and real is diff. Quality is too low, not comfortable as par star hotel standard. I had to pass dining space the kitchen smells to reach

The staff who was working on check-in process was super rude. The hotel staffs don't have welcoming attitude. You will not see, some one to greet you with smiling. Instead, you will be interrogated for documents in rough manner. The bed shown in the pic during booking and real is diff. Quality is too low, not comfortable as par star hotel standard. I had to pass dining space the kitchen smells to reach