horrible facility in rooms no dental kit no shaving kit and comb in toilet. nothing like a 3 star property. in buffet fully mismanaged no one to look after things we have remind them again and again and again that cups are not der coffee is over and similar problems. i stayed for 4 days all 4 days soup was horrible

horrible facility in rooms no dental kit no shaving kit and comb in toilet. nothing like a 3 star property. in buffet fully mismanaged no one to look after things we have remind them again and again and again that cups are not der coffee is over and similar problems. i stayed for 4 days all 4 days soup was horrible

Overall it was average. Stayed in the christmas week so got it really expensive - 11K for a night. It was not worth that much. For around 5-6K it is a good bet.

Overall it was average. Stayed in the christmas week so got it really expensive - 11K for a night. It was not worth that much. For around 5-6K it is a good bet.

safe, serene and sensational hotel. only one negative is that its a bit away from all the buzzz and the bar here closes at 10.30pm thats too bad. otherwise superbbbbbbbb.

safe, serene and sensational hotel. only one negative is that its a bit away from all the buzzz and the bar here closes at 10.30pm thats too bad. otherwise superbbbbbbbb.

Just came back last eve. from Goa, with a nt. at Lazy Lagoon Resort... Property was ok types, not as gr8 as it appeared on the website... Also the staff at the reception was too rude & arrogant..... Not happy with the property...... Cant recommend...... VHP=very highly priced

Just came back last eve. from Goa, with a nt. at Lazy Lagoon Resort... Property was ok types, not as gr8 as it appeared on the website... Also the staff at the reception was too rude & arrogant..... Not happy with the property...... Cant recommend...... VHP=very highly priced

We had booked two rooms for couples and all we got was two separated beds .The pool was also very small to accomodate its guests.

We had booked two rooms for couples and all we got was two separated beds .The pool was also very small to accomodate its guests.

Its a terrible hotel, at no point of time you experience a 4 star service, extremely poor approach from staff and Mgnt. Guests are taken for granted, do not know where to start from, food is very mediocre. Room is terrible, A/c stinks, bathrooms are dirty and have stains, smelly. Asked for a room change, the FOM showed a room which was terrible. Asked for a cushion to be placed between twin beds, never arrived, do not know what a resort hotel has twin beds, not a kid friendly hotel, stayed for 4 days, when asked for a late check out was rudely told to vacate the room by 11:30am, left my luggage at the desk to be placed in the clock room, was left by the door for 5 hrs. some one could have picked my luggage and walked away, the staff struggled to find my luggage. Terrible hotel, had great expectation as the hotel is associated with Mr. Madhok, an experienced hotelier however it is just a ordinary hotel with a 4star label. I would recommend any one to look at ITC hotels for better experience, do not waste your money over here. Staff are untrained and do not know any thing about hospitality, especially front desk staff. Only positive aspect was the restaurant staff were very friendly even though not properly trained. I would recommend to avoid this hotel.

Its a terrible hotel, at no point of time you experience a 4 star service, extremely poor approach from staff and Mgnt. Guests are taken for granted, do not know where to start from, food is very mediocre. Room is terrible, A/c stinks, bathrooms are dirty and have stains, smelly. Asked for a room change, the FOM showed a room which was terrible. Asked for a cushion to be placed between twin beds, never arrived, do not know what a resort hotel has twin beds, not a kid friendly hotel, stayed for 4 days, when asked for a late check out was rudely told to vacate the room by 11:30am, left my luggage at the desk to be placed in the clock room, was left by the door for 5 hrs. some one could have picked my luggage and walked away, the staff struggled to find my luggage. Terrible hotel, had great expectation as the hotel is associated with Mr. Madhok, an experienced hotelier however it is just a ordinary hotel with a 4star label. I would recommend any one to look at ITC hotels for better experience, do not waste your money over here. Staff are untrained and do not know any thing about hospitality, especially front desk staff. Only positive aspect was the restaurant staff were very friendly even though not properly trained. I would recommend to avoid this hotel.

The hotel is too far from the beach to walk and too close to it to hire your own vehicle. You will be stuck taking expensive taxi rides. The breakfast Buffett is good, but I would not recommend any other meals at the in house restaurant. The rooms were overpriced for what they offer. There are definitely better places to stay in goa.

The hotel is too far from the beach to walk and too close to it to hire your own vehicle. You will be stuck taking expensive taxi rides. The breakfast Buffett is good, but I would not recommend any other meals at the in house restaurant. The rooms were overpriced for what they offer. There are definitely better places to stay in goa.

I stayed in this Hotel for 3 Days and i found the Hotel not so satisfactory. The room rates were overpriced and Hotel was not worth the amount. This is a 4-star Hotel however the hotel is not so good and cannot be compared even to a 3-star hotel. There was very less variety of food in the Buffet with repetition of south Indian dishes.. There is small stream of water outside the hotel, so don't be confused by the term lagoon. The room was good. The hotel is around 2.5 kms from the Baga Beach, and there i found some better hotels with lesser room rates.

I stayed in this Hotel for 3 Days and i found the Hotel not so satisfactory. The room rates were overpriced and Hotel was not worth the amount. This is a 4-star Hotel however the hotel is not so good and cannot be compared even to a 3-star hotel. There was very less variety of food in the Buffet with repetition of south Indian dishes.. There is small stream of water outside the hotel, so don't be confused by the term lagoon. The room was good. The hotel is around 2.5 kms from the Baga Beach, and there i found some better hotels with lesser room rates.

Only bad thing is that the reception manager charged extra for dropping, even though it was included in our package, so make sure about the pick up and drop charges before booking. our stay was good, just that the rooms are small. even the food is too costly at the resort restuarents and quantity is very less as well, so its better to eat outside at Rasa or Saffron restuarents. staff were polite, specially Balco staff. pool is good.

Only bad thing is that the reception manager charged extra for dropping, even though it was included in our package, so make sure about the pick up and drop charges before booking. our stay was good, just that the rooms are small. even the food is too costly at the resort restuarents and quantity is very less as well, so its better to eat outside at Rasa or Saffron restuarents. staff were polite, specially Balco staff. pool is good.

This Hotel is by far one of the best values out there. Only problem we had was getting to nightlife from the hotel usually involved expensive taxi rides to the surrounding beaches. They should start a shuttle service. Otherwise clean quiet with great breakfast.

This Hotel is by far one of the best values out there. Only problem we had was getting to nightlife from the hotel usually involved expensive taxi rides to the surrounding beaches. They should start a shuttle service. Otherwise clean quiet with great breakfast.

We were there during the rainy season, so there were a lot of staff to residents, and we certainly received the special attention from all of the staff. Very curteous and helpful, particularly the restaurant staff, chef and Ravi, who was our driver and room cleaner. The hotel itself was very clean with the swimming pool area being cleaned daily due to the rains. The food was quite good but the dinners were definitely more pricey than in the restaurants down the village. Location was also a bonus with only 5 minute drive to the Kalangute beach with all the restaurants, shops and bars/disco. The rooms are quite spacious with LCD TVs, plenty of TV channels (if it's raining and you're stuck indoors, however most were in Hindi). Nice, modern bathroom. Overall, very happy with the choice despite not being directly on the beach and would recommend this hotel to anyone.

We were there during the rainy season, so there were a lot of staff to residents, and we certainly received the special attention from all of the staff. Very curteous and helpful, particularly the restaurant staff, chef and Ravi, who was our driver and room cleaner. The hotel itself was very clean with the swimming pool area being cleaned daily due to the rains. The food was quite good but the dinners were definitely more pricey than in the restaurants down the village. Location was also a bonus with only 5 minute drive to the Kalangute beach with all the restaurants, shops and bars/disco. The rooms are quite spacious with LCD TVs, plenty of TV channels (if it's raining and you're stuck indoors, however most were in Hindi). Nice, modern bathroom. Overall, very happy with the choice despite not being directly on the beach and would recommend this hotel to anyone.

This hotel was a real gem. It was decorated and furnished to a really high standard (the monsoon showers in the bathroom were great!), the staff were friendly and helpful, and the spa was wonderful! We were close enough to the beach and restaurants in Baga for convenience, but also far enough away (about 5 mins in a taxi) not to feel too crowded.

This hotel was a real gem. It was decorated and furnished to a really high standard (the monsoon showers in the bathroom were great!), the staff were friendly and helpful, and the spa was wonderful! We were close enough to the beach and restaurants in Baga for convenience, but also far enough away (about 5 mins in a taxi) not to feel too crowded.

Ideal base for North Goa if you want to be away from the package tourist hell. Very nice hotel, good amenities etc. Situated up the Baga River/Creek about 10-12 mins walk from the beach. Quiet (apart from hotel entertainment every night - harmless). Was quiet when I was there but it was straight after the Mumbai attacks. More middle class Indian guests than foreign. Hire a scooter to explore, excellent fun and cheap. No more than 220 IR a day. Wireless internet for your room is both expensive and shocking - don't bother. Cafe Lila and J&A's Italian both excellent.

Ideal base for North Goa if you want to be away from the package tourist hell. Very nice hotel, good amenities etc. Situated up the Baga River/Creek about 10-12 mins walk from the beach. Quiet (apart from hotel entertainment every night - harmless). Was quiet when I was there but it was straight after the Mumbai attacks. More middle class Indian guests than foreign. Hire a scooter to explore, excellent fun and cheap. No more than 220 IR a day. Wireless internet for your room is both expensive and shocking - don't bother. Cafe Lila and J&A's Italian both excellent.

We stayed here for 2 nights and will have to admit was a little skeptical when no one knew where the hotel was when we asked for directions. But there are so many in this area it wasnt a surprise. Its in the Baga-Arpora area very close to the Baga and Anjuna beaches. Our stay was relaxing and the room service was quite efficient and the rooms were better than most 3 star hotels in the US. The staff were polite and greeted us everytime they saw us - which again was a pleasant surprise (We thought it was only for the foreigners). We'd definitely go back to this hotel on our next trip.

We stayed here for 2 nights and will have to admit was a little skeptical when no one knew where the hotel was when we asked for directions. But there are so many in this area it wasnt a surprise. Its in the Baga-Arpora area very close to the Baga and Anjuna beaches. Our stay was relaxing and the room service was quite efficient and the rooms were better than most 3 star hotels in the US. The staff were polite and greeted us everytime they saw us - which again was a pleasant surprise (We thought it was only for the foreigners). We'd definitely go back to this hotel on our next trip.

Hotel lovely, but the staff make the stay worth while. Rooms nice and comfortable. Location bit out the way. Need for taxi or moped to get from main tourist bar's & resturants could be down side. Pool area very small so may mean over crowding at peak times. Also room allocated was at the very back of the hotel & top floor. Not the best having to climb those stair's in 40 c, when the hotel was virtually empty as end of season. But overal hotel worth a stay, if you want friendly staff, & nice peacefull surroundings.

Hotel lovely, but the staff make the stay worth while. Rooms nice and comfortable. Location bit out the way. Need for taxi or moped to get from main tourist bar's & resturants could be down side. Pool area very small so may mean over crowding at peak times. Also room allocated was at the very back of the hotel & top floor. Not the best having to climb those stair's in 40 c, when the hotel was virtually empty as end of season. But overal hotel worth a stay, if you want friendly staff, & nice peacefull surroundings.