Guestroom was spacious, clean and comfortable. Amenities lacking. No hand soap, hairdryer did not work, and limited towels. The animal habitat behind the hotel was atrocious. The poor animals were kept in dirty and cramped conditions. I wish I had not seen it. Although we had requested two beds in the room, we were assigned a room with one bed, and after demanding a change were accommodated.

Guestroom was spacious, clean and comfortable. Amenities lacking. No hand soap, hairdryer did not work, and limited towels. The animal habitat behind the hotel was atrocious. The poor animals were kept in dirty and cramped conditions. I wish I had not seen it. Although we had requested two beds in the room, we were assigned a room with one bed, and after demanding a change were accommodated.

The grounds are beautiful and charming. Plus the connected (and included for free) eco-park is great. The butterfly nursery alone was worth the price of the room.

The grounds are beautiful and charming. Plus the connected (and included for free) eco-park is great. The butterfly nursery alone was worth the price of the room.

South America style place to stay. Nice garden with local animals to watch. 👍

South America style place to stay. Nice garden with local animals to watch. 👍

The property has had some wear and tear. If you expect it to be like a four seasons, she will be disappointed if your expectations are more reasonable it’s just fine. The restaurant had good variety, I had the tenderloin, which was very tasty, but certainly nowhere near as tender as I am accustomed to. I would still recommend it.

The property has had some wear and tear. If you expect it to be like a four seasons, she will be disappointed if your expectations are more reasonable it’s just fine. The restaurant had good variety, I had the tenderloin, which was very tasty, but certainly nowhere near as tender as I am accustomed to. I would still recommend it.

Excellent property, the staff service is very friendly. Congratulations!

Excellent property, the staff service is very friendly. Congratulations!

I would stay here again.

I would stay here again.

A beautiful and tranquil environment, which is also a bioreserve center with native vegetation, butterfly and reptile sanctuaries, and natural trails.

A beautiful and tranquil environment, which is also a bioreserve center with native vegetation, butterfly and reptile sanctuaries, and natural trails.

This is the place to stay if you love nature. Beautiful butterflys. Excellent service at reception by Victor. Great place for the value, huge and comfortable rooms.

This is the place to stay if you love nature. Beautiful butterflys. Excellent service at reception by Victor. Great place for the value, huge and comfortable rooms.

The Hotel itself was nice, especially for kids as they have a small „zoo“ with butterflies, snakes, crocodiles etc. The main problem however was the accommodation. Yes we are in a jugle and yes it is humid, but please make sure the air conditioning is working, which was not the case in our room, the smell was strong when entering the room, the clothes adapted the smell soon and bed pillows did smell too. I reported the problem and the staff tried to fix it I was told - however it was not fixed. We could probably change the room, but as we had only one more night we decided to stay, luckily we got brand new pillows. My recommendation to management is: please check if the aircon is working in all the rooms and only assign these rooms to guest as this will decrease the good reputation.

The Hotel itself was nice, especially for kids as they have a small „zoo“ with butterflies, snakes, crocodiles etc. The main problem however was the accommodation. Yes we are in a jugle and yes it is humid, but please make sure the air conditioning is working, which was not the case in our room, the smell was strong when entering the room, the clothes adapted the smell soon and bed pillows did smell too. I reported the problem and the staff tried to fix it I was told - however it was not fixed. We could probably change the room, but as we had only one more night we decided to stay, luckily we got brand new pillows. My recommendation to management is: please check if the aircon is working in all the rooms and only assign these rooms to guest as this will decrease the good reputation.

The room was basic but that was no surprise as the price for value (price paid) was good. But what was a surprise in the "boutique" property was the restaurant. The food was amazingly good. The Sir Loin and Filet were among the best I had and I consider myself a world traveler.

The room was basic but that was no surprise as the price for value (price paid) was good. But what was a surprise in the "boutique" property was the restaurant. The food was amazingly good. The Sir Loin and Filet were among the best I had and I consider myself a world traveler.

Beautiful natural environment.

Beautiful natural environment.

Huge rooms with comfy beds. Food at the restaurant was delicious! Would definitely stay again in this charming hotel!!

Huge rooms with comfy beds. Food at the restaurant was delicious! Would definitely stay again in this charming hotel!!

Quaint property. Room was ok, but it took quite a while to get hot water. A late plane arrival made me concerned that I wouldn’t arrive before the stated 12:00 deadline. called several times but no answer.

Quaint property. Room was ok, but it took quite a while to get hot water. A late plane arrival made me concerned that I wouldn’t arrive before the stated 12:00 deadline. called several times but no answer.

This property is not well maintained everything looks dated and dirty plus keep in mind that you have thru go to a mini-jungle to get to your room and if it’s raining the uneven walkway becomes really slippery plus you will get wet.

This property is not well maintained everything looks dated and dirty plus keep in mind that you have thru go to a mini-jungle to get to your room and if it’s raining the uneven walkway becomes really slippery plus you will get wet.

Very nice place to stay. Large selection of beautiful butterflies in their butterfly garden. Environmentally responsible. The right place to stay while visiting the area

Very nice place to stay. Large selection of beautiful butterflies in their butterfly garden. Environmentally responsible. The right place to stay while visiting the area

We stayed for only one night for a short trip to do the Uguaza Falls but. Everything was fine they even gave us an early check in for which we were very grateful.

We stayed for only one night for a short trip to do the Uguaza Falls but. Everything was fine they even gave us an early check in for which we were very grateful.