Need to improve A/C quality

Loved our stay! It was in the jungle, so it was quiet and private. The only issue we had was the door to enter the room and the sliding door to our balcony had gaps so it allowed for bugs and water to enter when it rained. We definitely got the full jungle experience! The staff was great!

Loved our stay! It was in the jungle, so it was quiet and private. The only issue we had was the door to enter the room and the sliding door to our balcony had gaps so it allowed for bugs and water to enter when it rained. We definitely got the full jungle experience! The staff was great!

The good: spending time in the forest whilst visiting Iguazu is a truly special experience and this hotel has elements that could make it a great hotel. Some of the staff in the restaurant and reception are friendly and attentive. Some are at the beginning of that learning curve. When something broke in our room the team were very prompt to fix it The bad: the room was so humid it made our clean clothes damp - outside was in fact less humid. The bathroom was tired with dirty grout, broken shower screen and in need of a refurbishment. The pictures screwed into the walls in all corners were unattractive, the stained furniture and the broken lampshades added to the motel vibe. The ugly: the broken flooring in the pool is dangerous and the ongoing construction work should be highlighted to guests at the booking stage which is what other good establishments do

The good: spending time in the forest whilst visiting Iguazu is a truly special experience and this hotel has elements that could make it a great hotel. Some of the staff in the restaurant and reception are friendly and attentive. Some are at the beginning of that learning curve. When something broke in our room the team were very prompt to fix it The bad: the room was so humid it made our clean clothes damp - outside was in fact less humid. The bathroom was tired with dirty grout, broken shower screen and in need of a refurbishment. The pictures screwed into the walls in all corners were unattractive, the stained furniture and the broken lampshades added to the motel vibe. The ugly: the broken flooring in the pool is dangerous and the ongoing construction work should be highlighted to guests at the booking stage which is what other good establishments do

The room was very modern. Comfortable bed. The water was not the 1st night but improved after that. The property was beautiful but difficult to find at first.

The room was very modern. Comfortable bed. The water was not the 1st night but improved after that. The property was beautiful but difficult to find at first.

It is too dark at the premises at night especially on the walkways. One day and night the walkways were obstructed with fire extinguishers ans buckets. Potentially very dangerous at night.

It is too dark at the premises at night especially on the walkways. One day and night the walkways were obstructed with fire extinguishers ans buckets. Potentially very dangerous at night.

Friendly staffs. Helpful to our transportation from the airport to the falls and back to the airport. Quiet forest feeling environment.

Friendly staffs. Helpful to our transportation from the airport to the falls and back to the airport. Quiet forest feeling environment.

Great spacious rooms, clean, cool and comfortable beds! It’s fantastic jungle experience (vs staying in the town). Great pool and lovely staff ! I was impressed for what seems to be a very reasonable / cheap price.

Great spacious rooms, clean, cool and comfortable beds! It’s fantastic jungle experience (vs staying in the town). Great pool and lovely staff ! I was impressed for what seems to be a very reasonable / cheap price.

Surprised when our car stopped at the reception room, this nothing like the photos online. This hotel was not what I expected after viewing the photos, very disappointed. There is a "lobby" in a room next to door to wait for tour pickup, just chairs and a/c, they really need to have a restroom otherwise you have to go all the way back to your room or to the restaurant, which is not close at all. There was a huge spider in my pillow and an ant nest on the ceiling, something at night would leave poo droppings on the nightstands. Room service is only available to order at 7pm and the shortest wait time was 45 minutes. The plus to staying here was the food was so delicious. The only way to contact the reception desk is through the whatsapp app. Twice not all of our room service was brought to our room and when I used the app to let them know, it was ignored; they never answered after many messages to them and we did not get our missing food items.

Surprised when our car stopped at the reception room, this nothing like the photos online. This hotel was not what I expected after viewing the photos, very disappointed. There is a "lobby" in a room next to door to wait for tour pickup, just chairs and a/c, they really need to have a restroom otherwise you have to go all the way back to your room or to the restaurant, which is not close at all. There was a huge spider in my pillow and an ant nest on the ceiling, something at night would leave poo droppings on the nightstands. Room service is only available to order at 7pm and the shortest wait time was 45 minutes. The plus to staying here was the food was so delicious. The only way to contact the reception desk is through the whatsapp app. Twice not all of our room service was brought to our room and when I used the app to let them know, it was ignored; they never answered after many messages to them and we did not get our missing food items.

This hotel is a two star hotel.

This hotel is a two star hotel.

You feel like you are in the middle of rainforest with raised wooden walkways. So peaceful and beautiful! Rooms are lovely with whirlpool tub and table on back patio!

You feel like you are in the middle of rainforest with raised wooden walkways. So peaceful and beautiful! Rooms are lovely with whirlpool tub and table on back patio!

Beautiful facilities in the middle of nature. Really gorgeous place. The restaurant for dinner has a great selection. Delicious food, great presentation and great price. The pool area is very nice.

Beautiful facilities in the middle of nature. Really gorgeous place. The restaurant for dinner has a great selection. Delicious food, great presentation and great price. The pool area is very nice.

nice resort

nice resort

Nice place in the forest , a nice place to relax at the pool after a hot day at the falls. We enjoyed our stay We did see som negative reviews before we came here but we decided to ignore them and we were happy that we did

Nice place in the forest , a nice place to relax at the pool after a hot day at the falls. We enjoyed our stay We did see som negative reviews before we came here but we decided to ignore them and we were happy that we did

The place is beautiful but you NEED a car or you will be stuck there, the city is about 7km from there, you are in the middle of a tropical forest, the rooms are spread around a vaste network of walkway, some at minutes from the central structure. That said the rooms are large and the place is really beautiful. A little under staffed and the breakfast isn't at the same level of the location. It's a nice and unusual place to spend a couple of nights.

The place is beautiful but you NEED a car or you will be stuck there, the city is about 7km from there, you are in the middle of a tropical forest, the rooms are spread around a vaste network of walkway, some at minutes from the central structure. That said the rooms are large and the place is really beautiful. A little under staffed and the breakfast isn't at the same level of the location. It's a nice and unusual place to spend a couple of nights.

Loved the bike ride inclusive, great breakfasts inclusive. Goods service and assistance with activity bookings

Loved the bike ride inclusive, great breakfasts inclusive. Goods service and assistance with activity bookings

We loved that the hotel was built into a jungle like area with low catwalks to get to the rooms. The vegetation was lush. The pool, the bar and the restaurant were the center of the property. They have a regular pool and a cold pool- which was welcome in 90 degree Fahrenheit temperatures. There were probably not enough chaise lounges in the shade. There were nice bar stools overlooking the pool for a drink and for lunch. We ate New Year’s Eve dinner and two lunches at the restaurant. The lunches were excellent and the food was good. At dinner , service was quite slow. The lobby for check in is quite small and the process takes some time but the hotel is very nice. There are no telephones in the rooms so you must rely on WhatsApp. The WiFi was good . You sign on in the lobby with a QR code. The hotel is about 20 minutes from the Falls. The hotel is well known so there is no problem in scheduling tours or transfers to and from the airport. I highly recommend seeing Iguazú Falls. All in all this hotel was a good choice for us.

We loved that the hotel was built into a jungle like area with low catwalks to get to the rooms. The vegetation was lush. The pool, the bar and the restaurant were the center of the property. They have a regular pool and a cold pool- which was welcome in 90 degree Fahrenheit temperatures. There were probably not enough chaise lounges in the shade. There were nice bar stools overlooking the pool for a drink and for lunch. We ate New Year’s Eve dinner and two lunches at the restaurant. The lunches were excellent and the food was good. At dinner , service was quite slow. The lobby for check in is quite small and the process takes some time but the hotel is very nice. There are no telephones in the rooms so you must rely on WhatsApp. The WiFi was good . You sign on in the lobby with a QR code. The hotel is about 20 minutes from the Falls. The hotel is well known so there is no problem in scheduling tours or transfers to and from the airport. I highly recommend seeing Iguazú Falls. All in all this hotel was a good choice for us.

The hotel is located inside a jungle reserve, so better rent a car or have lots of cash for taxis. WiFi did not work most of the time. Be prepared to see bugs, spiders, or small centipedes inside your room, they’re mostly harmless. This place is surrounded by nature, so if you do not enjoy this, I suggest looking for alternatives. Limited options for dining and having food, and it’s far from the main town.