called to request a late check out and was told "you need to get out now". Staff member repeated "get out" multiple times and called the room before check out time to threaten charging a half day fee if i was late. I travel for work and have never been spoken to so poorly. Manager on duty was not receptive to my complaint and instead repeatedly told me their policy instead of listening to my complaint surrounding the way i had been spoken to.

Location, location, location. The Nolitan is the perfect location. This is our second stay at the Nolitan and we would have to say we felt this stay was lacking. The room needs serious upgrades, ripped carpets, non working lights, spotty WiFi. Cracked floor tiles and the pillows/bed were less than comfortable. Front desk staff and kind/attentive. If you are looking for a hotel for a short stay within walking distance to Little Italy this is the perfect location. However for the price point we would not return unless we knew the rooms were improved.

Location, location, location. The Nolitan is the perfect location. This is our second stay at the Nolitan and we would have to say we felt this stay was lacking. The room needs serious upgrades, ripped carpets, non working lights, spotty WiFi. Cracked floor tiles and the pillows/bed were less than comfortable. Front desk staff and kind/attentive. If you are looking for a hotel for a short stay within walking distance to Little Italy this is the perfect location. However for the price point we would not return unless we knew the rooms were improved.

We initially had an issue with a very noisy air conditioner and after an attempted to fix this, we were given another room and a bottle of bubbles as compensation for bed night's sleep. We would particularly like to thank Sarah for resolving this issue. Would stay again.

We initially had an issue with a very noisy air conditioner and after an attempted to fix this, we were given another room and a bottle of bubbles as compensation for bed night's sleep. We would particularly like to thank Sarah for resolving this issue. Would stay again.

If you’re confused about staying here based on the other reviews like I was prior to booking then read this in its entirety and you’ll be able to make a better informed decision. If you’re expecting this place to look like the photos then you will be disappointed. The hotel looks like it has not be updated in any way since it opened. The furniture in the room was dusty, mismatched and the pillows were flat as a piece of paper. If you’re a fan of modern hotels or updated hotels then this was not be for you. If you’re traveling here for a long period of time and plan to work using their WIFI then don’t even think about it. I stayed here for almost a week and from Day 1 it was unreliable. PROS: This hotel is in a great location. You can conveniently walk to a lot of local diners, bars and shopping. The balcony and the staff were the best parts about this property. I personally would not stay here again, but thank you to the amazing staff that were always so helpful.

If you’re confused about staying here based on the other reviews like I was prior to booking then read this in its entirety and you’ll be able to make a better informed decision. If you’re expecting this place to look like the photos then you will be disappointed. The hotel looks like it has not be updated in any way since it opened. The furniture in the room was dusty, mismatched and the pillows were flat as a piece of paper. If you’re a fan of modern hotels or updated hotels then this was not be for you. If you’re traveling here for a long period of time and plan to work using their WIFI then don’t even think about it. I stayed here for almost a week and from Day 1 it was unreliable. PROS: This hotel is in a great location. You can conveniently walk to a lot of local diners, bars and shopping. The balcony and the staff were the best parts about this property. I personally would not stay here again, but thank you to the amazing staff that were always so helpful.

Unkept, well overpriced for value, many tv channels ESPN etc. were unavailable because hotel has not maintained or paid their subscription...

Initially when we arrived we were shocked at how small our room was even though we had chosen the better option. Also first impressions were that it appeared dingy and not super clean. Upon making some requests at reception for extra towels and pillows and for some things to be fixed (a faulty ironing board) we returned to find everything corrected and our room cleaned. Really for the price it was fine and I love LES so once we got out and about and found our groove we were quite happy. Great deli across the road , Russ and daughters just down the street . Easy to get to subway and to walk to some great areas. Biggest problem was no where to put suitcases. But we had a balcony and loved it .

It was clean.

It was clean.

The location was good front desk helpful The halls were dark. The bed was comfortable. And room had an interesting industrial design but was adequate. i had trouble finding outlets next to bed. Regulating thermostat and with tv remote and signal.

The location was good front desk helpful The halls were dark. The bed was comfortable. And room had an interesting industrial design but was adequate. i had trouble finding outlets next to bed. Regulating thermostat and with tv remote and signal.

The location of this property can't be beat! Right in the heart of great food and shopping and close to multiple subway lines. Our room with a balcony was awesome! The higher rooms facing Kenmare have a fabulous view of the Empire State. The room was clean and a good size for NYC. Room came with ironing board, robe, fridge and a yoga mat . Only bummers: lobby furniture was worn and the free bikes were broken and supposedly awaiting repair.

The location of this property can't be beat! Right in the heart of great food and shopping and close to multiple subway lines. Our room with a balcony was awesome! The higher rooms facing Kenmare have a fabulous view of the Empire State. The room was clean and a good size for NYC. Room came with ironing board, robe, fridge and a yoga mat . Only bummers: lobby furniture was worn and the free bikes were broken and supposedly awaiting repair.

Staff was excellent.

Staff was excellent.

wifi was on and off, which made it difficult to complete work. A few days there was no coffee. some furniture was worn, such as side tables. AC was great and Beds were comfortable. Loved the Aveda products. Great location. Manager was gracious to discount due to wifi and coffee issues.

wifi was on and off, which made it difficult to complete work. A few days there was no coffee. some furniture was worn, such as side tables. AC was great and Beds were comfortable. Loved the Aveda products. Great location. Manager was gracious to discount due to wifi and coffee issues.

Great experience, staff was super nice and helpful, my room was great. Best sleep I’ve had in months actually.

Great experience, staff was super nice and helpful, my room was great. Best sleep I’ve had in months actually.

It’s a decent place for an overnight stay, convenient location and a straight subway ride from grand central. The bathroom set up is very weird, but that’s NYC hotels for you. The mattress though, unsure if you can even call it a mattress. Paper thin and thin pillows to go with it.

It’s a decent place for an overnight stay, convenient location and a straight subway ride from grand central. The bathroom set up is very weird, but that’s NYC hotels for you. The mattress though, unsure if you can even call it a mattress. Paper thin and thin pillows to go with it.

Super niice stay

Super niice stay

Great hotel and super helpful staff. Would definitely stay here again next time we are in New York

Great hotel and super helpful staff. Would definitely stay here again next time we are in New York

Staff was super helpful. Thanks!

Cool place with real vibe. Good value for money.

Cool place with real vibe. Good value for money.

Underwhelmed by the location, size of room, and limited amenities. My child wanted to return home the same night… says a lot..

Underwhelmed by the location, size of room, and limited amenities. My child wanted to return home the same night… says a lot..