Lovely staff, amazing park and very comfortable room with well planned space and my favourite: a kettle.

Lovely staff, amazing park and very comfortable room with well planned space and my favourite: a kettle.

Is an excellent offer: near the train station and a very tranquility place.

Is an excellent offer: near the train station and a very tranquility place.

Friendly service. Close to sports center and public transportation to city and other places. Restaurant was closed and several rooms (reception, restaurant ...) were in renovation, which was not mentioned while booking.

Friendly service. Close to sports center and public transportation to city and other places. Restaurant was closed and several rooms (reception, restaurant ...) were in renovation, which was not mentioned while booking.

Hotel was nice and clean, but check-in was awkward as the main reception closes at 7pm everyday and my flight landed at 10.30pm. Although retrieving the room keys was simple enough as they had emailed me this information prior to arrival, it took me a good 20 minutes to find my room due to not so good signage. The hotel is like a campus, so has separate buildings for the main reception, conference rooms and the hotel rooms. I eventually found the room, but as no one was around, at one point I thought I may end up spending the night on a park bench! Otherwise good service and location.

Hotel was nice and clean, but check-in was awkward as the main reception closes at 7pm everyday and my flight landed at 10.30pm. Although retrieving the room keys was simple enough as they had emailed me this information prior to arrival, it took me a good 20 minutes to find my room due to not so good signage. The hotel is like a campus, so has separate buildings for the main reception, conference rooms and the hotel rooms. I eventually found the room, but as no one was around, at one point I thought I may end up spending the night on a park bench! Otherwise good service and location.

Very clean location

Very clean location

Never Seen any staff members, also not for check iN. Nice hotel. Could be cleaner. Not comfy bed.

Never Seen any staff members, also not for check iN. Nice hotel. Could be cleaner. Not comfy bed.

The staff are excellent and could not be more helpful. Needed an iron but instead the cleaner ironed my shirts at no cosf. Great breakfast. Only thing is the rooms could be a bit more modern - TV had no English channels and was small. Overall a very good stay.

The staff are excellent and could not be more helpful. Needed an iron but instead the cleaner ironed my shirts at no cosf. Great breakfast. Only thing is the rooms could be a bit more modern - TV had no English channels and was small. Overall a very good stay.

Quiet place-clean and comfortable.easilly accessible offering a means of transfer pass during the stay. Good Internet and overall impression.

Quiet place-clean and comfortable.easilly accessible offering a means of transfer pass during the stay. Good Internet and overall impression.

Stayed there for a business event close by.

Stayed there for a business event close by.

We were not informed at time of booking that receiption and Restaurnt will be closed on Weekends. It was challenging and unsafe to clean milk bottles for a 3 year old kid without adequate waning soap at room. Due to closed restaurants, we ended up having sandwiches for breakfast and meals. Quite disappointing...

We were not informed at time of booking that receiption and Restaurnt will be closed on Weekends. It was challenging and unsafe to clean milk bottles for a 3 year old kid without adequate waning soap at room. Due to closed restaurants, we ended up having sandwiches for breakfast and meals. Quite disappointing...

After 7pm there is absolutely NO staff around! Check in was 'automatic'... Put your code into a machine and your room key is produced. You let yourself into the hotel and have to find your own room and hope everything is ok. Which for us it was, although extra pillows would have been beneficial, there was no-one to ask for these items. Even the grass was being cut cut by an automatic lawn mower, that even parked itself when finished! If you want an evening meal, book it in advanced otherwise the restaurant is only open for breakfast (7-9am) and lunch (12-1.30pm) but no restaurant on a Sunday! McDonald's is only 1 mile away! The room was clean and of reasonable size and was comfortable. The bathroom was immaculate, though didn't have a bath (not a problem). We only needed somewhere to sleep en route and this hotel served its purpose. A free travel pass for public transport was provided for the next day which would have been useful if we weren't moving on the next day.

After 7pm there is absolutely NO staff around! Check in was 'automatic'... Put your code into a machine and your room key is produced. You let yourself into the hotel and have to find your own room and hope everything is ok. Which for us it was, although extra pillows would have been beneficial, there was no-one to ask for these items. Even the grass was being cut cut by an automatic lawn mower, that even parked itself when finished! If you want an evening meal, book it in advanced otherwise the restaurant is only open for breakfast (7-9am) and lunch (12-1.30pm) but no restaurant on a Sunday! McDonald's is only 1 mile away! The room was clean and of reasonable size and was comfortable. The bathroom was immaculate, though didn't have a bath (not a problem). We only needed somewhere to sleep en route and this hotel served its purpose. A free travel pass for public transport was provided for the next day which would have been useful if we weren't moving on the next day.

Struggled to sleep due to lack of air conditioning but the room was lovely and bed was comfortable.

Struggled to sleep due to lack of air conditioning but the room was lovely and bed was comfortable.

Its a nice place, fairly modern, just out from the city. Good tram link just 5mins walk away. However if your expecting a hotel with normal hotels services you may be disappointed. Its is a confernace facilty with rooms and not really a full hotel. For example should you arrive after 7pm reception will be closed, I wasn't aware of this until I had arrived luckily just before 7pm. There isn't any evening meals unless your luckily. There is a small gym. good tv and channel inc UK channels, good internet.

Its a nice place, fairly modern, just out from the city. Good tram link just 5mins walk away. However if your expecting a hotel with normal hotels services you may be disappointed. Its is a confernace facilty with rooms and not really a full hotel. For example should you arrive after 7pm reception will be closed, I wasn't aware of this until I had arrived luckily just before 7pm. There isn't any evening meals unless your luckily. There is a small gym. good tv and channel inc UK channels, good internet.

Very friendly and helpful staff!

Very friendly and helpful staff!

Great location - especially for st jakob park. Extremely nice owners. would stay again.

Great location - especially for st jakob park. Extremely nice owners. would stay again.

There is a problem with the location. It is in the suburbs, but once you find it, walking 2-3 blocs you get to tram#14 which takes you in the heart of Basel. The hotel provides you with a free transportation ticket, good on any means of transportation. This is great! Suggestion: Get to the Central train station, take tram # 8 for one stop called Aschenplaz, (Ashun) and change for tram# 14 and get off at Freidorf (Frydorf). Everybody in the streets speaks some English and they all are very, very nice and helpful. I am glad I did not give up on this hotel. I'll go back if I need to.

There is a problem with the location. It is in the suburbs, but once you find it, walking 2-3 blocs you get to tram#14 which takes you in the heart of Basel. The hotel provides you with a free transportation ticket, good on any means of transportation. This is great! Suggestion: Get to the Central train station, take tram # 8 for one stop called Aschenplaz, (Ashun) and change for tram# 14 and get off at Freidorf (Frydorf). Everybody in the streets speaks some English and they all are very, very nice and helpful. I am glad I did not give up on this hotel. I'll go back if I need to.