The staff Majeed Arif was great enough to help us to change to a better room and provided detail and kind guidance to enjoy the hotel! Big five star to Arif!

The staff Majeed Arif was great enough to help us to change to a better room and provided detail and kind guidance to enjoy the hotel! Big five star to Arif!

No quality for the price. Do not book this hotel unless you want to enjoy the waterpark 24/7. Everything else is bad for value, budget breakfast, bad toiletries, poor bedding, broken lights etc.

No quality for the price. Do not book this hotel unless you want to enjoy the waterpark 24/7. Everything else is bad for value, budget breakfast, bad toiletries, poor bedding, broken lights etc.

Staffs are nice and they clean up our room pretty well. Drinks from the refrigerator are good, free, and they refill it everyday for you. They gave you free taste breakfast! Love the hotel and definitely will come back for the next time!

Staffs are nice and they clean up our room pretty well. Drinks from the refrigerator are good, free, and they refill it everyday for you. They gave you free taste breakfast! Love the hotel and definitely will come back for the next time!

Has the best entertainment and service

Has the best entertainment and service

The hotel has rooms on two sides. One side (rooms are in 100s) faces the Atlantis water park. Avoid having a room on this side as music/bass will be loud until 10:30 at night. Make sure to stay on the other side (rooms are in 200s) to have a peaceful night. We stayed four nights, two night on each side as we requested a room change.

The hotel has rooms on two sides. One side (rooms are in 100s) faces the Atlantis water park. Avoid having a room on this side as music/bass will be loud until 10:30 at night. Make sure to stay on the other side (rooms are in 200s) to have a peaceful night. We stayed four nights, two night on each side as we requested a room change.

the temperature of swimming pool is too cold to be going swimming. It is not so good, I suggest to the hotel need to improve it.

the temperature of swimming pool is too cold to be going swimming. It is not so good, I suggest to the hotel need to improve it.

What an excellent property and staff! Exquisite breakfast and amenities

What an excellent property and staff! Exquisite breakfast and amenities

Very nice

Very nice

This place is definitely a cool experience! The hotel itself is beautiful and incredibly clean. The rooms are very nicely designed and have fantastic views. The entire facility is well laid out and full of fun stuff. The aquarium and water park offer lots of fun and the pool areas are very nice as well.

This place is definitely a cool experience! The hotel itself is beautiful and incredibly clean. The rooms are very nicely designed and have fantastic views. The entire facility is well laid out and full of fun stuff. The aquarium and water park offer lots of fun and the pool areas are very nice as well.

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Atlantis is a great stay for families. While the water park is starting to show some wear and tear, the hotel is still in excellent condition. The breakfast buffet and Imperial Club are really nice. The other food options are either basic or very pricey.

Atlantis is a great stay for families. While the water park is starting to show some wear and tear, the hotel is still in excellent condition. The breakfast buffet and Imperial Club are really nice. The other food options are either basic or very pricey.

Excellent place for a family retreat. Will recommend to everyone.

Good place for family fun

Good place for family fun

Great experience at Atlantis Sanya. The staff are friendly and helpful. Breakfast is great.

The resort is very grand and the connecting water park was super fun! The only downside of the place is that there are lots of families and children running around! So if you want a quieter relaxing location, this might not be it

The resort is very grand and the connecting water park was super fun! The only downside of the place is that there are lots of families and children running around! So if you want a quieter relaxing location, this might not be it

The only reason we stayed in this giant maze was because of the complimentary water park entry during the stay. I am so glad we only booked for 1 night because the room toilet started to emit awful sewage odor 5 hours into our check in. The odor got worse after dinner. We didn't bother to complain because we don't think anyone cared. The check in took forever and then the door key cards did not work the first time. It took extra time to have someone up with a new card and this precious time was taken from us being able to get to the water park asap... There was molding throughout the room bathroom, a soup dish that looked like it served as an ash tray before, a rusty balcony fence. We moved to Grand Hyatt after one night. But we do miss Atlantis for its breakfast buffet (really good variety), its water park of course, Bread Street with really decent food, and its free in-room movie-on-demand. But in GH, we got a room with private pool for less money... and even my kids agree that we should stay in both hotels in one trip.... Conclusion is, the water park entrance fee was priced in to the room. So if you don't go to their water park, no point paying the extra for a room that should only worth much less.

The only reason we stayed in this giant maze was because of the complimentary water park entry during the stay. I am so glad we only booked for 1 night because the room toilet started to emit awful sewage odor 5 hours into our check in. The odor got worse after dinner. We didn't bother to complain because we don't think anyone cared. The check in took forever and then the door key cards did not work the first time. It took extra time to have someone up with a new card and this precious time was taken from us being able to get to the water park asap... There was molding throughout the room bathroom, a soup dish that looked like it served as an ash tray before, a rusty balcony fence. We moved to Grand Hyatt after one night. But we do miss Atlantis for its breakfast buffet (really good variety), its water park of course, Bread Street with really decent food, and its free in-room movie-on-demand. But in GH, we got a room with private pool for less money... and even my kids agree that we should stay in both hotels in one trip.... Conclusion is, the water park entrance fee was priced in to the room. So if you don't go to their water park, no point paying the extra for a room that should only worth much less.

I booked 2 rooms and requested for connecting or adjoining since I am traveling with the kids. But ended it up we are in a different floors. And the mini bar was not ready until we call the front desk. Also the check in and out took too long. The services provided not worth for the price I paid for.

I booked 2 rooms and requested for connecting or adjoining since I am traveling with the kids. But ended it up we are in a different floors. And the mini bar was not ready until we call the front desk. Also the check in and out took too long. The services provided not worth for the price I paid for.