Visited in November of 2024 and called in advance to triple check the details and make sure that when I added an additional night I would be in the exact same room. Traveling with young children, and I explained to them that we needed to not have to switch rooms. I called twice. And I was assured that everything would be fine. In fact the second man I spoke to was a little bit short with me. Then when we showed up, there was only one room and the category that we had booked left and it was not cleaned. Dirty socks unmade beds dirty fridge dirty microwave etc. The only thing the young woman at the front desk could do was to move us to another room that was half the size and certainly not what I paid for. She said she left a voice message with her manager to deal with it in the morning and to give us a credit. We were never assured anything other than that we would have to move back to the other room now the next day. The exact problem I had called them in advance to try and avoid, was what they were giving us. And they were not willing to help with compensation. So we decided to cut short and change hotels. Overall, very disappointed in the app that we booked it with because they were not able to help us and did not see the lack of hospitality. And disappointed in the local management because they don't have good cleaning services and they weren't willing to respond to help make our visit comfortable.

Best stay ever. Clean, quiet, comfy, pet friendly, delicious hot buffets. Comfy beds. So quiet and we slept grest. Hardly any plane noise.

Visited in November of 2024 and called in advance to triple check the details and make sure that when I added an additional night I would be in the exact same room. Traveling with young children, and I explained to them that we needed to not have to switch rooms. I called twice. And I was assured that everything would be fine. In fact the second man I spoke to was a little bit short with me. Then when we showed up, there was only one room and the category that we had booked left and it was not cleaned. Dirty socks unmade beds dirty fridge dirty microwave etc. The only thing the young woman at the front desk could do was to move us to another room that was half the size and certainly not what I paid for. She said she left a voice message with her manager to deal with it in the morning and to give us a credit. We were never assured anything other than that we would have to move back to the other room now the next day. The exact problem I had called them in advance to try and avoid, was what they were giving us. And they were not willing to help with compensation. So we decided to cut short and change hotels. Overall, very disappointed in the app that we booked it with because they were not able to help us and did not see the lack of hospitality. And disappointed in the local management because they don't have good cleaning services and they weren't willing to respond to help make our visit comfortable.

Best stay ever. Clean, quiet, comfy, pet friendly, delicious hot buffets. Comfy beds. So quiet and we slept grest. Hardly any plane noise.

Breakfast, hotel condition, comfort and location was very good. The hotel was unable to accommodate the room type for one of our rooms that we had in our reservations It was posted that stays more then 2 nights would receive housekeeping. This did not happen. Despite talking to the front desk only 2 towels were delivered following this request. The evening staff were unable to explain additional charges on the bill. Customer service needs some work before we would book here again.

Breakfast, hotel condition, comfort and location was very good. The hotel was unable to accommodate the room type for one of our rooms that we had in our reservations It was posted that stays more then 2 nights would receive housekeeping. This did not happen. Despite talking to the front desk only 2 towels were delivered following this request. The evening staff were unable to explain additional charges on the bill. Customer service needs some work before we would book here again.

Amazing! Very welcoming, acomodating, kind, friendly, CLEAN and comfortable.

Amazing! Very welcoming, acomodating, kind, friendly, CLEAN and comfortable.