The staff is excellent!! They responded very quickly to questions prior to the trip and also on WhatsApp. They schedule a pick up from the airport that was very convenient and easy. We stayed in the private Villa and was super quiet. Breakfast every morning was great and again the staff was amazing. The shuttle to the beach club was easy and the walk isn’t bad either. After a day in the beach at the beach club we highly recommend a walk down the beach at sunset to one of the many restaurants with tables on the beach it fill the entire beach and food is amazing and very reasonable. We used this as our first place in Bali for two nights before venturing to other locations. If you are thinking about it just stop scrolling and book it you won’t regret it.

The staff is excellent!! They responded very quickly to questions prior to the trip and also on WhatsApp. They schedule a pick up from the airport that was very convenient and easy. We stayed in the private Villa and was super quiet. Breakfast every morning was great and again the staff was amazing. The shuttle to the beach club was easy and the walk isn’t bad either. After a day in the beach at the beach club we highly recommend a walk down the beach at sunset to one of the many restaurants with tables on the beach it fill the entire beach and food is amazing and very reasonable. We used this as our first place in Bali for two nights before venturing to other locations. If you are thinking about it just stop scrolling and book it you won’t regret it.

Stayed in December 12-17, 2022, this hotel is quite unique. The location near street crossing nevertheless kinda confusing to find the lobby since it is not visible directly from outside Fast and Convenience Check in with Extraordinary Service (really a Five Star one), we feels as individually precious. Anything you need just WA to the staff....someting that you didn't find in most big hotels. Staying in Rooftop Villa which has 2 floor witch spacious room....you might occupied with 6-8 person instead of 2. Clean, cozy, and exotic with some best quality bed and pillow made resting everyday very enjoyable. One note, the bath tub water was not clear and clean, seems that the hotel in a recovery phase after a long sleep. I Hope future experience will be better As Additional, there are 3 pools here (including one in front of my room) with Pool towel is exchanged everyday. The Breakfast was delicious, a la carte with big plenty portion, thus we only need to sit and everything will be done nicely. The Coffee was really good, give a spirit in a dull hard working day... Really Worthed...^^

Stayed in December 12-17, 2022, this hotel is quite unique. The location near street crossing nevertheless kinda confusing to find the lobby since it is not visible directly from outside Fast and Convenience Check in with Extraordinary Service (really a Five Star one), we feels as individually precious. Anything you need just WA to the staff....someting that you didn't find in most big hotels. Staying in Rooftop Villa which has 2 floor witch spacious room....you might occupied with 6-8 person instead of 2. Clean, cozy, and exotic with some best quality bed and pillow made resting everyday very enjoyable. One note, the bath tub water was not clear and clean, seems that the hotel in a recovery phase after a long sleep. I Hope future experience will be better As Additional, there are 3 pools here (including one in front of my room) with Pool towel is exchanged everyday. The Breakfast was delicious, a la carte with big plenty portion, thus we only need to sit and everything will be done nicely. The Coffee was really good, give a spirit in a dull hard working day... Really Worthed...^^

Room was nice and hotel is nice. The breakfast place on the beach I wish they had a shuttle

Room was nice and hotel is nice. The breakfast place on the beach I wish they had a shuttle

The tub was broken as the drain was not holding the water when closed. Not a big deal to us but disappointing. The first night was extremely noisy as there was a local ceremony next door. Music was blasting all night and we finally complained after midnight which they accommodated with switching rooms for one night. The second night I saw a rat run across one of the ledges in the room. This was the original room that we went back to. They tried to compensate for the noisy first night with a free massage but it felt like one thing after the other. Also, upon check out they held up our taxi to the airport because they couldn’t figure out if we paid or not even though I showed them a paid receipt. We were cutting it close for our flight since it was a very early morning flight but that is something that should have been handled beforehand. I would not come back or recommend.

The tub was broken as the drain was not holding the water when closed. Not a big deal to us but disappointing. The first night was extremely noisy as there was a local ceremony next door. Music was blasting all night and we finally complained after midnight which they accommodated with switching rooms for one night. The second night I saw a rat run across one of the ledges in the room. This was the original room that we went back to. They tried to compensate for the noisy first night with a free massage but it felt like one thing after the other. Also, upon check out they held up our taxi to the airport because they couldn’t figure out if we paid or not even though I showed them a paid receipt. We were cutting it close for our flight since it was a very early morning flight but that is something that should have been handled beforehand. I would not come back or recommend.

DO. NOT. BOOK. HERE! This is not a five star resort. We booked three nights here and left after one. The building feels like a renovated motel from the 60s. Breakfast was included but a disaster. The staff were all so lovely that I feel bad leaving this review but do yourself a favor and book the intercontinental down the street.

DO. NOT. BOOK. HERE! This is not a five star resort. We booked three nights here and left after one. The building feels like a renovated motel from the 60s. Breakfast was included but a disaster. The staff were all so lovely that I feel bad leaving this review but do yourself a favor and book the intercontinental down the street.

Honeymoon suite is simply awesome. Must try.

Honeymoon suite is simply awesome. Must try.

I feel the hotel is overpriced for what one gets. Some bits are ok but many others need renovation and it doesn’t live up to the possibly quite old marketing photos. Breakfast wasn’t good so we ate elsewhere. The beach club is just as shabby - faded umbrellas, ragged cushions. One can spend less and get a nicer hotel in the area or spend a small amount more for something considerably grander like the Intercontinental.

I feel the hotel is overpriced for what one gets. Some bits are ok but many others need renovation and it doesn’t live up to the possibly quite old marketing photos. Breakfast wasn’t good so we ate elsewhere. The beach club is just as shabby - faded umbrellas, ragged cushions. One can spend less and get a nicer hotel in the area or spend a small amount more for something considerably grander like the Intercontinental.

Rooms nice, spa great but the food and beach bar was very average.

Rooms nice, spa great but the food and beach bar was very average.

Great property! wonderful honeymoon suite :) Friendly stuff . Excellent location

Great property! wonderful honeymoon suite :) Friendly stuff . Excellent location

My partner and I stayed at Kupu Kupu Jimbaran from the 9th-13th of August. The room was massively spacious but I wished the the lights had a dimmer control because we felt that it was too dim. Ladies - pretty tricky to do your makeup in that super warm and dim lighting as well. The hotel staff were very nice and well-mannered. Hotel breakfast ain’t great at all and need improvement. However, they do offer breakfast at the dining area downstairs and also by the Jimbaran Beach Club. Although we were entitled to free breakfast daily, we ended up on having it for one day by the beach as the staff communication was poor and got our order wrong. Our room had an amazing shower area and also a massive bathtub which is the most disappointing part because there was absolutely NO hot water at all and the hotel/ technician couldn’t do anything about it despite several calls and direct feedback were made to them. For a massive room size, I also think that the TV in the room was way too small to be sitting on the bed to watch and the distance was quite far. There two pools - one by the dining area which is a small pool, it looked as if it was mouldy and had a lot of dried leaves in it (you wouldn’t wanna step in). The other pool was a rooftop pool - it was nice and clean and you can sunbathe there too. Gym was pretty much a “blah” as there wasn’t many options of equipment. Spa - we tried the spa as the offered hotel guests a one-for-one promo. It was okay only.

My partner and I stayed at Kupu Kupu Jimbaran from the 9th-13th of August. The room was massively spacious but I wished the the lights had a dimmer control because we felt that it was too dim. Ladies - pretty tricky to do your makeup in that super warm and dim lighting as well. The hotel staff were very nice and well-mannered. Hotel breakfast ain’t great at all and need improvement. However, they do offer breakfast at the dining area downstairs and also by the Jimbaran Beach Club. Although we were entitled to free breakfast daily, we ended up on having it for one day by the beach as the staff communication was poor and got our order wrong. Our room had an amazing shower area and also a massive bathtub which is the most disappointing part because there was absolutely NO hot water at all and the hotel/ technician couldn’t do anything about it despite several calls and direct feedback were made to them. For a massive room size, I also think that the TV in the room was way too small to be sitting on the bed to watch and the distance was quite far. There two pools - one by the dining area which is a small pool, it looked as if it was mouldy and had a lot of dried leaves in it (you wouldn’t wanna step in). The other pool was a rooftop pool - it was nice and clean and you can sunbathe there too. Gym was pretty much a “blah” as there wasn’t many options of equipment. Spa - we tried the spa as the offered hotel guests a one-for-one promo. It was okay only.

We were upgraded to a suite which was nice - it was a very large area with an upstairs lounge which oddly had hardly any furniture and looked like an afterthought....the bedroom/bathroom area was very nice though as was the swimming pool area near the suites. There was a rather large leak in the hotel lobby which meant that water dripping from the ceiling and the resultant puddle were the first thing that you saw. Ate dinner at the Japanese restaurant which was very average. Spa was excellent.

We were upgraded to a suite which was nice - it was a very large area with an upstairs lounge which oddly had hardly any furniture and looked like an afterthought....the bedroom/bathroom area was very nice though as was the swimming pool area near the suites. There was a rather large leak in the hotel lobby which meant that water dripping from the ceiling and the resultant puddle were the first thing that you saw. Ate dinner at the Japanese restaurant which was very average. Spa was excellent.

What I like is the room is apart from other rooms. And the room is spacious, the bath space is also large. But I prefer to the bathroom separated by the door.

What I like is the room is apart from other rooms. And the room is spacious, the bath space is also large. But I prefer to the bathroom separated by the door.

We loved the superb quality of the amenities, original L'occitane products, the lavish rooms, the manicured tropical gardens, the iddylic setting for both swimming pools, the magical check-in experience, the fast Wifi, the excellence of the staff and facilites at the spa (massage services), the high end dining experience for room service and attentive staff across the hotel. We did not like at all the breakfast buffet experience. The breakfast buffet is what brought the whole experience down and the rating of this hotel overall, the staff there are unwelcoming, unhelpful, rude and never crack a smile. The food variety limited and the breakfast area needs proper airconditioning. Horrible breakfast experience.

The room is a bit dated and needs to be updated, but the hotel was decent value for the money.

The room is a bit dated and needs to be updated, but the hotel was decent value for the money.

It's not beachfront, but you have access to the beach club. Everything physically was okay about this hotel, not spectacular but not terrible. Staff was very kind and friendly. Only issue we had was that air con was not able to go below 23.5 C as Jimbaran is very hot.

It's not beachfront, but you have access to the beach club. Everything physically was okay about this hotel, not spectacular but not terrible. Staff was very kind and friendly. Only issue we had was that air con was not able to go below 23.5 C as Jimbaran is very hot.

Great staff, local near to fresh seafood restaurants, cheap prices. Hotel did a free upgrade to honeymoon suite as it was available!!! Nice and quiet, can taxi to Kuta for nightlife

Great staff, local near to fresh seafood restaurants, cheap prices. Hotel did a free upgrade to honeymoon suite as it was available!!! Nice and quiet, can taxi to Kuta for nightlife

Lovely hotel, very small pool, towels were dirty, free water on request, close to the beach but not much else going on