We really enjoyed wandering around Zermatt and this hotel was nicely located for that. It was easy walking distance from the train station and close to a lot of restaurants. It is a long walk from the cable car to the ski hill. Breakfast was included. There wasn’t a lot on offer but what was there was good. The front desk staff were helpful and friendly. Lastly, I am not sure how anyone with an accessibility issue would get to the elevator unless there is a back entrance. There were steps to the lobby and the elevator.

We really enjoyed wandering around Zermatt and this hotel was nicely located for that. It was easy walking distance from the train station and close to a lot of restaurants. It is a long walk from the cable car to the ski hill. Breakfast was included. There wasn’t a lot on offer but what was there was good. The front desk staff were helpful and friendly. Lastly, I am not sure how anyone with an accessibility issue would get to the elevator unless there is a back entrance. There were steps to the lobby and the elevator.

Great location right in the middle of everything. Our room was big and spacious with a giant balcony that wraps around, however it does go to other rooms so make sure to keep your balcony door locked! The views are great and customer service was very nice. Great breakfast included.

Great location right in the middle of everything. Our room was big and spacious with a giant balcony that wraps around, however it does go to other rooms so make sure to keep your balcony door locked! The views are great and customer service was very nice. Great breakfast included.

Easy walk from train station. Modern clean quiet rooms in center of town. Helpful staff. Nice breakfast.

Very clean space. Comfy bed. Close to the train station, shops, and lifts

Perfect

Great location, neat old place, with no air conditioning had to sleep with windows open and the streets can be noisy, breakfast a little lacking but sufficient. Would recommend for price point.