I paid for a beach view ...this turned out to be a construction site view. Although a new hotel simple design errors one plug in kitchen behind the microwave so no way to plug in kettle or coffee maker, no soap in small bathroom, no instructions on how to use TV and the bedroom one needed manitence man to re program before it would go. Very loud music playing from pool bar meant to late in evening meant no chance of an early sleep for us leaving on early flights. Poor lightning in lounge made it hard to read. I'm not sure who has designed the studio suites but it's disappointing to see basic design flaws.shiwwr has no hot or cold indicator and it took ages to get hot water to flow. Paint work poorly executed and groute on tiles was already discoloured.no instructions on how to use AC unit but manitence man was kind and as he was fixing TV showed me how to use it Breakfast was good.hotel organized taxi to airport and that worked well Great cocktail at beach bar earlier in the day and beef burger latter. Not a hotel I'd return to but for some it may suit

I paid for a beach view ...this turned out to be a construction site view. Although a new hotel simple design errors one plug in kitchen behind the microwave so no way to plug in kettle or coffee maker, no soap in small bathroom, no instructions on how to use TV and the bedroom one needed manitence man to re program before it would go. Very loud music playing from pool bar meant to late in evening meant no chance of an early sleep for us leaving on early flights. Poor lightning in lounge made it hard to read. I'm not sure who has designed the studio suites but it's disappointing to see basic design flaws.shiwwr has no hot or cold indicator and it took ages to get hot water to flow. Paint work poorly executed and groute on tiles was already discoloured.no instructions on how to use AC unit but manitence man was kind and as he was fixing TV showed me how to use it Breakfast was good.hotel organized taxi to airport and that worked well Great cocktail at beach bar earlier in the day and beef burger latter. Not a hotel I'd return to but for some it may suit

Friendly, warm and fast. As a good check in should be. Room was ready and we are set. Great staff. Front desk at 5 AM and also bag handler. Excellent!

Friendly, warm and fast. As a good check in should be. Room was ready and we are set. Great staff. Front desk at 5 AM and also bag handler. Excellent!

I would like to express my gratitude and appreciation for the friendly and professional service offered by one of the front desk staff, Ms. Ado Vara who is a trainee. She provided her service with a big smile and is genuinely interested in her job, unlike her supervisor who hid in the back and came out with a haughty/rude demeanor when I went to follow up with my request for a late check out earlier. Perhaps the supervisor/ manager has forgotten what she taught the staff, “Service with Smile”!

I would like to express my gratitude and appreciation for the friendly and professional service offered by one of the front desk staff, Ms. Ado Vara who is a trainee. She provided her service with a big smile and is genuinely interested in her job, unlike her supervisor who hid in the back and came out with a haughty/rude demeanor when I went to follow up with my request for a late check out earlier. Perhaps the supervisor/ manager has forgotten what she taught the staff, “Service with Smile”!

Loved our stay

Very good resort near the airport. Enjoyed the great pools, okay beach, friendly staff, awesome breakfast buffet.

We loved the beautiful pools, and property layout. The complimentary breakfast was absolutely amazing! The staff were wonderful!

It was a shanme this property has been renovated cheaply and the lower level rooms have mouldy smells. The food was very average and our sheets were very pilled, very rough. The pool and entrace was nice though.

Very overpriced for what we received. It felt like our room was not ready when we checked in. Bathroom covered in long black hairs. Only one towel. Zero food options for vegans in restaurants. Cocktails made from strong sugar syrup in lobby lounge. Over $550 for a night is ridiculous.

Beautifully renovated hotel. Still a bit of construction going on but this didn’t affect us.

If you are looking for a family holiday, this resort might work for you. It is not a 5star property and most likely some more months construction work will continue.

If you are looking for a family holiday, this resort might work for you. It is not a 5star property and most likely some more months construction work will continue.

Everything was fine

Everything was fine

After you leave the lobby, it is very disappointing. This is a huge hotel under construction. The beach out front doesn’t feel like being in Fiji at all. It was the saddest beach that I have seen in a long time. We checked in for a 2 night stay and checked out almost immediately and paid to go to another place, which I am so happy that we did even though we were doubling our expenses. There were some nice staff members but also some employees that didn’t have the warm welcoming Bula spirit that you would expect in Fiji. The concierge lady wasn’t anyone that I would ever hire. Spend a little more money and enjoy your stay. I am not a $$ snob, we spent our first night at The First Landing for a fraction of the price and enjoyed it much more.

After you leave the lobby, it is very disappointing. This is a huge hotel under construction. The beach out front doesn’t feel like being in Fiji at all. It was the saddest beach that I have seen in a long time. We checked in for a 2 night stay and checked out almost immediately and paid to go to another place, which I am so happy that we did even though we were doubling our expenses. There were some nice staff members but also some employees that didn’t have the warm welcoming Bula spirit that you would expect in Fiji. The concierge lady wasn’t anyone that I would ever hire. Spend a little more money and enjoy your stay. I am not a $$ snob, we spent our first night at The First Landing for a fraction of the price and enjoyed it much more.

Despite the noise coming from construction and lots of children playing in the pool upon our arrival on Sunday, we had a lovely stay. The manager went out of his way to accommodate our concerns regarding the noise and moved us to a quieter room. The staff were exceptionally friendly - greeting us by name. They were gracious and helpful.

Not a bad hotel but most likely 4 stars by international standards. Improvements for 5 stars would be more attention to the finer details such as shower water pressure being weak, no airport transfer given the distance, noise in the room, queuing for the breakfast. On the flipside there were a lot of positives such as the pools, view of sunsets and comfort of the bedding and rooms. Keep in mind the property is still being built and could take some more years to be fully ready.

Despite the noise coming from construction and lots of children playing in the pool upon our arrival on Sunday, we had a lovely stay. The manager went out of his way to accommodate our concerns regarding the noise and moved us to a quieter room. The staff were exceptionally friendly - greeting us by name. They were gracious and helpful.

Not a bad hotel but most likely 4 stars by international standards. Improvements for 5 stars would be more attention to the finer details such as shower water pressure being weak, no airport transfer given the distance, noise in the room, queuing for the breakfast. On the flipside there were a lot of positives such as the pools, view of sunsets and comfort of the bedding and rooms. Keep in mind the property is still being built and could take some more years to be fully ready.

All the staff from the reception desk to the workmen on the site made us feel so welcome. We absolutely loved our stay. Our room was large and although it was close to the pool and dining areas as didn’t hear a thing. We definitely will be back. Thank you all so much for having us.

All the staff from the reception desk to the workmen on the site made us feel so welcome. We absolutely loved our stay. Our room was large and although it was close to the pool and dining areas as didn’t hear a thing. We definitely will be back. Thank you all so much for having us.

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Just a beautiful hotel, beautiful friendly helpful staff, the room was very clean and tidy overall a really good experience. The staff made you feel welcomed. The main pool definitely has a wow factor! Little did we know there are more pools around the hotel too. The buffet breakfast is for free definitely would rate buffet breakfast as 5 star, you even get free barista coffee with your breakfast. Overall would definitely book at this resort in the future, Vinaka vaka levu.

Excellent service and outstanding customer care.Made to feel. Right at home to the moment you arrive to very day you depart. Such a wide range of cuisines with prompt table service. Paradise is the only word to describe this gorgeous facility. Would return tomorrow and do it all again. ( Big Bulla to Miss Lithy.)

Just a beautiful hotel, beautiful friendly helpful staff, the room was very clean and tidy overall a really good experience. The staff made you feel welcomed. The main pool definitely has a wow factor! Little did we know there are more pools around the hotel too. The buffet breakfast is for free definitely would rate buffet breakfast as 5 star, you even get free barista coffee with your breakfast. Overall would definitely book at this resort in the future, Vinaka vaka levu.

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Excellent service and outstanding customer care.Made to feel. Right at home to the moment you arrive to very day you depart. Such a wide range of cuisines with prompt table service. Paradise is the only word to describe this gorgeous facility. Would return tomorrow and do it all again. ( Big Bulla to Miss Lithy.)

Weather was amazing. The hotel is ok, there is a construction but didnt really bothered by that. Room was not as clean as expected for a 5 star hotel. The floor felt liked it hasnt been mopped for days. Service is ok, some are excellent, others are quite rude, its hit and miss. Service was slow as well, we ordered a beer by the pool, it came out 40 mins later, though the server was really apologetic. And also they charged fjd 10 as delivery fee for room service.

Weather was amazing. The hotel is ok, there is a construction but didnt really bothered by that. Room was not as clean as expected for a 5 star hotel. The floor felt liked it hasnt been mopped for days. Service is ok, some are excellent, others are quite rude, its hit and miss. Service was slow as well, we ordered a beer by the pool, it came out 40 mins later, though the server was really apologetic. And also they charged fjd 10 as delivery fee for room service.