Lovely service, they are really trying to do everything well. The room had a bath, great shower, a safe, a fan, decent kettle, the bed was remade every day and all used towels replaced. The restaurant is highly recommended for a curry. Parking is really difficult to make out if you arrive in the dark and the carpark is not in good condition but on street parking worked for my stay.

Ideal for a one night stay. Rooms a bit tired but the staff were all nice and rooms clean. Shower not very powerful. Ok for a 3 star hotel

Ideal for a one night stay. Rooms a bit tired but the staff were all nice and rooms clean. Shower not very powerful. Ok for a 3 star hotel

The people who we met were all nice however, the service and cleanliness was very poor. The place is very tired and in need of a refurb. But as well there were things left out all over the place, looked untidy and like no one cared. Won’t stay again. And no breakfast offered at all.

The people who we met were all nice however, the service and cleanliness was very poor. The place is very tired and in need of a refurb. But as well there were things left out all over the place, looked untidy and like no one cared. Won’t stay again. And no breakfast offered at all.

Overall for the price range very good. However a bit more attention to detail could be paid to cleaning. Bed was mattress was excellent however mattress topper was stained and needed deep clean or replacing. Would I stay again yes.

Overall for the price range very good. However a bit more attention to detail could be paid to cleaning. Bed was mattress was excellent however mattress topper was stained and needed deep clean or replacing. Would I stay again yes.

Lights flashed on and off intermittently Toilet lid didnt stay up rested on your back whilst sitting on toilet. Large potholes in car park

Lights flashed on and off intermittently Toilet lid didnt stay up rested on your back whilst sitting on toilet. Large potholes in car park

There was no breakfast and it would have been helpful that I was informed on arrrival.

There was no breakfast and it would have been helpful that I was informed on arrrival.

I didn't like the fact that there was no food, despite the fact that a restaurant was advertised. There wasn't any room service, cleaning, replenishing of cups, tea and coffee. Fridge was filled with mold and dirt. If there was no facility for food, then we should have been told.

The rooms and common areas are very unclean. Ceiling in room is papered, yellowed and falling down. Bathroom taps not working properly, shower control not fixed properly. Furniture very old and carpets are filthy. Needs a major refurb and a very deep clean. Carpets as you walk up the stairs haven't seen a vacuum in a very long time. Felt like I needed to wipe my feet on leaving! Very overpriced for the condition of the hotel.

No where ahead of arriving at the property were we made aware that there is live music until gone midnight! We booked this for the night before a charity walk which meant we needed to be out at 5am, safe to say the live music going on until after midnight was not expected nor fun! The room was disgusting and dirty.

I didn't like the fact that there was no food, despite the fact that a restaurant was advertised. There wasn't any room service, cleaning, replenishing of cups, tea and coffee. Fridge was filled with mold and dirt. If there was no facility for food, then we should have been told.

The rooms and common areas are very unclean. Ceiling in room is papered, yellowed and falling down. Bathroom taps not working properly, shower control not fixed properly. Furniture very old and carpets are filthy. Needs a major refurb and a very deep clean. Carpets as you walk up the stairs haven't seen a vacuum in a very long time. Felt like I needed to wipe my feet on leaving! Very overpriced for the condition of the hotel.

No where ahead of arriving at the property were we made aware that there is live music until gone midnight! We booked this for the night before a charity walk which meant we needed to be out at 5am, safe to say the live music going on until after midnight was not expected nor fun! The room was disgusting and dirty.

Bathroom dirty and in shower in poor condition. Footprints in the shower tray, cleaner when I left.

Bathroom dirty and in shower in poor condition. Footprints in the shower tray, cleaner when I left.

Just run down. No breakfast when there should have been. Grotty and untidy communal areas, and really nasty bathroom. It wasn’t dirty as such, just awful. The pillows were terrible, we were given two - but together they were about 2 inches high, bed uncomfortable and had a huge base that we kept walking into. - avoid unless desperate

Just run down. No breakfast when there should have been. Grotty and untidy communal areas, and really nasty bathroom. It wasn’t dirty as such, just awful. The pillows were terrible, we were given two - but together they were about 2 inches high, bed uncomfortable and had a huge base that we kept walking into. - avoid unless desperate

The hotel appears very dated, and very empty! No food service at all, very few guests it seemed and hardly any staff around. The building and room was very tired, a thick layer of dust on the back of the tv and the bathroom very dated. No restaurant service, and the bar was deserted, infact it was shut when I got back at 9.30pm, and the front door was already locked and no staff around at all. The few staff I did see were very pleasant. The car park was horrendously flooded and very dark so almost impossible to avoid the water, and as the back entrance was locked it was a long dark walk around to the front door. This hotel definitely needs a new lease of life somehow!

The hotel appears very dated, and very empty! No food service at all, very few guests it seemed and hardly any staff around. The building and room was very tired, a thick layer of dust on the back of the tv and the bathroom very dated. No restaurant service, and the bar was deserted, infact it was shut when I got back at 9.30pm, and the front door was already locked and no staff around at all. The few staff I did see were very pleasant. The car park was horrendously flooded and very dark so almost impossible to avoid the water, and as the back entrance was locked it was a long dark walk around to the front door. This hotel definitely needs a new lease of life somehow!

A short stay but a few observations: - Carpets on the stairs up to the room hadn't been hoovered in a long time - chair in room fell apart on day 2. I'd been sitting at it on day 1. Day 2 I went to pull it out and it fell apart. If I'd sat on it I'd have been injured - thermostat on shower didn't work. It delivered scalding got water only - mixer on shower leaked constantly. Could only hear dripping. They'd attempted to address this by wrapping a towel around the taps to catch the drips. Problem is when I arrived it had clearly been there a few days and was sopping wet so drips hit with a loud thud - kettle was half full with water. No idea how long it had been there. Should have been emptied

A short stay but a few observations: - Carpets on the stairs up to the room hadn't been hoovered in a long time - chair in room fell apart on day 2. I'd been sitting at it on day 1. Day 2 I went to pull it out and it fell apart. If I'd sat on it I'd have been injured - thermostat on shower didn't work. It delivered scalding got water only - mixer on shower leaked constantly. Could only hear dripping. They'd attempted to address this by wrapping a towel around the taps to catch the drips. Problem is when I arrived it had clearly been there a few days and was sopping wet so drips hit with a loud thud - kettle was half full with water. No idea how long it had been there. Should have been emptied

A good place to stay if you have an early flight from Gatwick airport. The property was quiet and the bed of decent quality. However, the sheets were all creased and they felt dirty. The rooms need a good deep clean and updating.

A good place to stay if you have an early flight from Gatwick airport. The property was quiet and the bed of decent quality. However, the sheets were all creased and they felt dirty. The rooms need a good deep clean and updating.

Surely when we booked we should have been told there was no food available. There are plenty of places to eat locally but we should have been warned

Surely when we booked we should have been told there was no food available. There are plenty of places to eat locally but we should have been warned

Big room, centrally located in Forest Row (across from bus stop; walking distance to shops and food). The bar downstairs was really loud one night, and it could have been cleaner. There aren't a lot of options in the area, and this place was fine, but underwhelming (and felt overpriced)

Big room, centrally located in Forest Row (across from bus stop; walking distance to shops and food). The bar downstairs was really loud one night, and it could have been cleaner. There aren't a lot of options in the area, and this place was fine, but underwhelming (and felt overpriced)

Hotel was good. No evening meal let it down. Would use it again.