We enjoyed our stay. Clean room, comfortable bed and friendly staff. We would definitely stay at this location again.

We thoroughly enjoyed our stay because the staff was friendly, engaging and very helpful. The desk clerks, the cleaning crew and even the parking attendant were all great. The location is great because you are in heart of old town and on the river so shopping and relaxing are right where you want them.

We thoroughly enjoyed our stay because the staff was friendly, engaging and very helpful. The desk clerks, the cleaning crew and even the parking attendant were all great. The location is great because you are in heart of old town and on the river so shopping and relaxing are right where you want them.

Awesome staff awesome location. Very clean.

Awesome staff awesome location. Very clean.

I liked the location, the staff were excellent, food was good in restaurant. It was a very nice experience. will do it again.

Amazing location and very clean.

Amazing location and very clean.

My overall stay was enjoyable. The hotel was in a very good location and easily walk-able to various shops and restaurants. The Humming Bird restaurant staff, located on the hotel property, were substandard and disconcerting. During my reservation I paid $50 for a breakfast/brunch setting. Upon arriving for the breakfast my wife and I were told we could not be seated due to the restaurant being fully booked. We were offered an outside table, but due to the weather and humidity conditions, this was insufficient. We found the staff to be dismissive and very nonchalant concerning tis incident. I brought this up to the front desk and they said they would refund the $50 dollars, which I have not seen posted to my credit card account. This weekend stay was a time for relaxation for my wife and I. Overall I would rate the hotel as good. But for the cost this establishment nothing to get overly excited about. In the future I will consider other locations and I will not use Expedia.

My overall stay was enjoyable. The hotel was in a very good location and easily walk-able to various shops and restaurants. The Humming Bird restaurant staff, located on the hotel property, were substandard and disconcerting. During my reservation I paid $50 for a breakfast/brunch setting. Upon arriving for the breakfast my wife and I were told we could not be seated due to the restaurant being fully booked. We were offered an outside table, but due to the weather and humidity conditions, this was insufficient. We found the staff to be dismissive and very nonchalant concerning tis incident. I brought this up to the front desk and they said they would refund the $50 dollars, which I have not seen posted to my credit card account. This weekend stay was a time for relaxation for my wife and I. Overall I would rate the hotel as good. But for the cost this establishment nothing to get overly excited about. In the future I will consider other locations and I will not use Expedia.

Everything about the Hotel Indigo was wonderful Stephan at the front desk made sure we had everything we needed, the room was beautiful,The View was fabulous, the proximity to restaurants and attractions was great and even the parking was very convenient.

Everything about the Hotel Indigo was wonderful Stephan at the front desk made sure we had everything we needed, the room was beautiful,The View was fabulous, the proximity to restaurants and attractions was great and even the parking was very convenient.

Everything my favorites hotel chain

Everything my favorites hotel chain

We were there for a family situation/visit. The room felt soooo old. We have stayed there before and the room we had previously was quite nicer. This room felt old and dark. The lighting in the bathroom area was terrible. The room needs more light. The bathroom shower while it looked very clean had some mold in various spots, which freaks me out! I was very disappointed with the room itself.

1- Front desk staff need more training on guest relations. I arrived at the property at about 3:15 PM. Two other guest checking in, two attendants at the front desk, only one checking in guests. It took about 15 minutes for me to check in. 2- I had to let the shower in my room run for 5 minutes (waste of water) before I got some hot water. If the hot water loop is working properly, that should not happen. The property is beautiful and its strategic location on Union St. is a definite plus. 3- My first day after check in, at 7:10 PM, I was requested to come down to the front desk to straighten my parking status. When I came down, I was told to go to the parking level to talk to the attendant. When I got there, he had figured out his mistake about my vehicle. The parking system and the front desk should be seamless to the guest. Once I turn in my car, I should feel confident that my car keys are not being given to another guest. In a large organization, systems are very important. Everybody knows what to do and why its done that way. 4- I used the restaurant twice and it was a delight. Comprehensive menu, nice wine list and very attentive staff. I must recognize Yasser for being solicitous and offering recommendations. It was my wedding anniversary and overall, it was an enjoyable experience.

We were there for a family situation/visit. The room felt soooo old. We have stayed there before and the room we had previously was quite nicer. This room felt old and dark. The lighting in the bathroom area was terrible. The room needs more light. The bathroom shower while it looked very clean had some mold in various spots, which freaks me out! I was very disappointed with the room itself.

1- Front desk staff need more training on guest relations. I arrived at the property at about 3:15 PM. Two other guest checking in, two attendants at the front desk, only one checking in guests. It took about 15 minutes for me to check in. 2- I had to let the shower in my room run for 5 minutes (waste of water) before I got some hot water. If the hot water loop is working properly, that should not happen. The property is beautiful and its strategic location on Union St. is a definite plus. 3- My first day after check in, at 7:10 PM, I was requested to come down to the front desk to straighten my parking status. When I came down, I was told to go to the parking level to talk to the attendant. When I got there, he had figured out his mistake about my vehicle. The parking system and the front desk should be seamless to the guest. Once I turn in my car, I should feel confident that my car keys are not being given to another guest. In a large organization, systems are very important. Everybody knows what to do and why its done that way. 4- I used the restaurant twice and it was a delight. Comprehensive menu, nice wine list and very attentive staff. I must recognize Yasser for being solicitous and offering recommendations. It was my wedding anniversary and overall, it was an enjoyable experience.

Everyone was very nice. Particularly, LaMonte.

Everyone was very nice. Particularly, LaMonte.

Hidden fees that they don’t tell you about when checking in

Hidden fees that they don’t tell you about when checking in

Excellent location

Excellent location

We travel from South Carolina to Upstate New York often. Alexandria is a great halfway point to stop. We have come to love Old Town Alexandria. Hotel Indigo is great. it's a newer hotel with water views. Close to everything. Parking is easy but pricey ($35 a night) but that's pretty standard in the area. Service is great. Lindsay at the front desk is wonderful; friendly and knowledgeable. Restaurant and outside patio on site are great.

Rooms are large and decor suttle. Staff friendly. Great location. Quiet.

Rooms are large and decor suttle. Staff friendly. Great location. Quiet.

By the river, close to the King street, clean, quiet, highly recommend. Will return.

By the river, close to the King street, clean, quiet, highly recommend. Will return.

Five star stay, the toilet kept running very fifteen minutes or so but the front of house staff was so lovely and helpful with getting the issue fixed. Loved the location on the water.

Five star stay, the toilet kept running very fifteen minutes or so but the front of house staff was so lovely and helpful with getting the issue fixed. Loved the location on the water.

Good experience overall. Service staff were good overall but did not have a very welcoming vibe which is disappointing. Biggest negative was the AC on the room. Temp would not go below 70 and that made sleeping comfortably challenging.