Enjoyed the convenience and friendly staff

Beds.were.very comfortable

Beds.were.very comfortable

Really nice rooms and property.

Breakfast is not included. We were told at check-in that breakfast ended at 10am and assumed it was complimentary. However, the next morning, breakfast was being served in the lobby, I got a plate of eggs and a yogurt, my daughter, a bowl of cereal. We sat at an available table and were greeted by a hostess who confirmed, our breakfast was not included in our booking. Only then did we see written on a chalkboard in the corner, “Breakfast Buffet $14.95”. There was a table near us who misunderstood as well. Wish they had informed us of this at check-in. Hotel otherwise was very nice, comfortable and clean.

Excellent experience!! We arrived around 11pm and the hotel was surprisingly busy. The woman at the front desk handled the chaos with grace. Our room was large and clean. The bed was comfortable and the bathroom was a great size with a large shower. The gym was nice, too. Breakfast was standard and they kept running low since it was busy. Very happy with our stay!

Excellent experience!! We arrived around 11pm and the hotel was surprisingly busy. The woman at the front desk handled the chaos with grace. Our room was large and clean. The bed was comfortable and the bathroom was a great size with a large shower. The gym was nice, too. Breakfast was standard and they kept running low since it was busy. Very happy with our stay!

Breakfast is not included. We were told at check-in that breakfast ended at 10am and assumed it was complimentary. However, the next morning, breakfast was being served in the lobby, I got a plate of eggs and a yogurt, my daughter, a bowl of cereal. We sat at an available table and were greeted by a hostess who confirmed, our breakfast was not included in our booking. Only then did we see written on a chalkboard in the corner, “Breakfast Buffet $14.95”. There was a table near us who misunderstood as well. Wish they had informed us of this at check-in. Hotel otherwise was very nice, comfortable and clean.

I had a very short overnight stay. The room was very spacious. 2 Tvs one in bedroom one in living room area. The bottle water in room was $3 each . I'm not sure about the coffee. I didn't see any indication so I just didn't touch it. I stayed in Room 624. The noise level was good until around 7am I heard a lot of doors slamming. The room/ unit was not properly cleaned specifically the bathroom had personal items left behind by the previous guest. (Yuck!) I didn't recognize it until the next morning when I pulled a hand towel from the bar over the vanity. The items were hidden by the towels . I had only one roll of tissue in my room. The lobby "hallway, and elevator were immaculate. There was no one present when I checked in I had to stand for a while once I checked in No one took the time to point out any of the amenities to me as far as breakfast restaurant , bar or pool etc. It appears to be a decent place. I was surprised to see breakfast being served as I was checking out. I'm sure there were other perks that I wasn't made aware of. .

I had a very short overnight stay. The room was very spacious. 2 Tvs one in bedroom one in living room area. The bottle water in room was $3 each . I'm not sure about the coffee. I didn't see any indication so I just didn't touch it. I stayed in Room 624. The noise level was good until around 7am I heard a lot of doors slamming. The room/ unit was not properly cleaned specifically the bathroom had personal items left behind by the previous guest. (Yuck!) I didn't recognize it until the next morning when I pulled a hand towel from the bar over the vanity. The items were hidden by the towels . I had only one roll of tissue in my room. The lobby "hallway, and elevator were immaculate. There was no one present when I checked in I had to stand for a while once I checked in No one took the time to point out any of the amenities to me as far as breakfast restaurant , bar or pool etc. It appears to be a decent place. I was surprised to see breakfast being served as I was checking out. I'm sure there were other perks that I wasn't made aware of. .

The AC in our room broke, so they tried to blow us off and came up with a few stories that it was too expensive to fix, the maintenance guy left for the day, the maintenance guy is on vacation, etc. After we showed a backbone, they moved us to an out of service room that had mold in the closet ceiling. The internet went out for the entire hotel. The pool was closed for maintenance during our entire stay. Won’t ever go back.

The AC in our room broke, so they tried to blow us off and came up with a few stories that it was too expensive to fix, the maintenance guy left for the day, the maintenance guy is on vacation, etc. After we showed a backbone, they moved us to an out of service room that had mold in the closet ceiling. The internet went out for the entire hotel. The pool was closed for maintenance during our entire stay. Won’t ever go back.

Clean room

Clean room

Everything was great

The suite was huge. We booked a two night stay to visit family

The suite was huge. We booked a two night stay to visit family

Everyone was wonderful, friendly and helpful. We will stay again as this hotel was convenient to the airport and to the University my son is attending. Shuttle services were quick and easy to use too!

Everyone was wonderful, friendly and helpful. We will stay again as this hotel was convenient to the airport and to the University my son is attending. Shuttle services were quick and easy to use too!

Great stay

Great stay

I would like to share that a ramp is needed in the back of the Hotel where your guests park their vehicles and come in by the rear elevators, because it is difficult to get up on the sidewalk using the luggage cart in order to bring in their luggage with ease and safety.

I would like to share that a ramp is needed in the back of the Hotel where your guests park their vehicles and come in by the rear elevators, because it is difficult to get up on the sidewalk using the luggage cart in order to bring in their luggage with ease and safety.

Great service

Great service

Had an unexpected death in the family a couple days before my arrival to visit Highpoint University. I immediately Contacted Expedia who contacted the hotel to get permission to move my arrival to the following week. Hotel denied the request. Poor customer service with absolutely zero sympathy.

Had an unexpected death in the family a couple days before my arrival to visit Highpoint University. I immediately Contacted Expedia who contacted the hotel to get permission to move my arrival to the following week. Hotel denied the request. Poor customer service with absolutely zero sympathy.

Stay and staff were excellent! Wells definitely stay again. Very clean and safe!

Stay and staff were excellent! Wells definitely stay again. Very clean and safe!

Nice place

Nice place

Excellent