Stayed in a very dusty room (literal visable layers of it) and it was quite small. Additionally one of the spoons in the coffee mugs was used before I'd entered the room and wasnt changed once out of the 4 days I stayed there. I could also hear the music from the gym playing loudly from my room on the third floor.

Clean and comfortable

Clean and comfortable

Excellent reception….. quality room and en-suite….. the bed and pillows were comfy and high quality….. thank you, definitely stay there again

Excellent reception….. quality room and en-suite….. the bed and pillows were comfy and high quality….. thank you, definitely stay there again

Hotel itself is excellent, well serviced, although a distance out of Eastleigh centre. Clean and tidy hotel with very pleasant and helpful staff. The only criticism I would have is the food quality in the restaurant. An almost inedible burger and chips on the Friday night, and breakfast left a lot to be desired! Bacon and sausages that barely seen a heat source, potato slices that were drier than cardboard and I daren't try and describe the scrambled eggs! Wouldn't stop me staying here again, but I would ensure I had other options for dining.

Hotel itself is excellent, well serviced, although a distance out of Eastleigh centre. Clean and tidy hotel with very pleasant and helpful staff. The only criticism I would have is the food quality in the restaurant. An almost inedible burger and chips on the Friday night, and breakfast left a lot to be desired! Bacon and sausages that barely seen a heat source, potato slices that were drier than cardboard and I daren't try and describe the scrambled eggs! Wouldn't stop me staying here again, but I would ensure I had other options for dining.

Staff were very rude

Staff were very rude

No socket in the bathroom to charge razor or toothbrush. Bar closed before 11pm

No socket in the bathroom to charge razor or toothbrush. Bar closed before 11pm

Hotel has really good facilities. They gym and pool cw steam room / sauna are really excellent and of a very high standard. Cheap to add to your staty too. The pub/grill is also well appointed with decent quality food albeit at high prices for what you get. They did run out of 3 beer options during Saturday night though and it wasn't busy. Plenty of parking. Staff were friendly although breakfast staff all about 16 so a bit untrained / inexperienced. Ran out of milk and beans! Helpful on the front desk and gym though. Rooms o.k. but with few options unless you are a couple. All king size beds but comfy. Could do with a spruce up, especially the bathrooms, but nothing to complain about really. Overall I'd definitely recommend this for a family stay in Eastleigh.

Hotel has really good facilities. They gym and pool cw steam room / sauna are really excellent and of a very high standard. Cheap to add to your staty too. The pub/grill is also well appointed with decent quality food albeit at high prices for what you get. They did run out of 3 beer options during Saturday night though and it wasn't busy. Plenty of parking. Staff were friendly although breakfast staff all about 16 so a bit untrained / inexperienced. Ran out of milk and beans! Helpful on the front desk and gym though. Rooms o.k. but with few options unless you are a couple. All king size beds but comfy. Could do with a spruce up, especially the bathrooms, but nothing to complain about really. Overall I'd definitely recommend this for a family stay in Eastleigh.

The only thing that spoilt our stay was the Constant and Continuous THUMPING NOISE from the GYM and people using the Weights (incorrectly)!! The Bedroom was not ideal for a leisurely sleep on a Sunday morning!

good hotel, great facilities.

good hotel, great facilities.

No courtesy parking at check in - difficult to get luggage from car when old and lacking mobility. No glasses in room. No where to hang towels. Room smaller than expected from website pictures. No window

Staff very friendly, quite clean, food ok. Really didn’t like the clear glass door on the bathroom!

No courtesy parking at check in - difficult to get luggage from car when old and lacking mobility. No glasses in room. No where to hang towels. Room smaller than expected from website pictures. No window

Wonderful staff, all very very friendly and keen to help. The room was on the small side however it was spotlessly clean, the bed comfy and the shower was great. There is a clear door on to the bathroom though this did not bother us. We had food and drinks in the bar/restaurant which was good quality at hotel prices.. Really enjoyed it here, and we've already booked to return!

Staff very friendly, quite clean, food ok. Really didn’t like the clear glass door on the bathroom!

Wonderful staff, all very very friendly and keen to help. The room was on the small side however it was spotlessly clean, the bed comfy and the shower was great. There is a clear door on to the bathroom though this did not bother us. We had food and drinks in the bar/restaurant which was good quality at hotel prices.. Really enjoyed it here, and we've already booked to return!

The staff were fantastic and were great at providing a great stay ... many thanks especially to the housekeeping -check in/out ... good food and beverages in the attached grill restaurant/bar.... leisure facility lovely although very low lighting in pool area

The staff were fantastic and were great at providing a great stay ... many thanks especially to the housekeeping -check in/out ... good food and beverages in the attached grill restaurant/bar.... leisure facility lovely although very low lighting in pool area

Great facilities and friendly staff.

Great facilities and friendly staff.

The room is okay and bed is comfortable. Ironing board and TV and a kettle provided with two coffee mug one had lipstick mark on. No fridge, no tooth brush not even a box of tissue. Carpet full of stain. Our room had a small window but no view to anything, just a wall. Noise from next door room as you could hear them showering. Generally nice hotel and convenient location, but for £130 per night there are better alternatives. By the way if you arrive before 3:00 pm you can still check in but you pay £25 for up to two hours.

The room is okay and bed is comfortable. Ironing board and TV and a kettle provided with two coffee mug one had lipstick mark on. No fridge, no tooth brush not even a box of tissue. Carpet full of stain. Our room had a small window but no view to anything, just a wall. Noise from next door room as you could hear them showering. Generally nice hotel and convenient location, but for £130 per night there are better alternatives. By the way if you arrive before 3:00 pm you can still check in but you pay £25 for up to two hours.

Perfectly fine hotel. Stayed a few times. No issues. Breakfast is naff though. Rest of it is fine.

Perfectly fine hotel. Stayed a few times. No issues. Breakfast is naff though. Rest of it is fine.

Room was clean but not happy with toilet door, it was clear glass. I booked this hotel so I can use pool with daughter but unfortunately the family timings are less for kids. Customer service suggested to use the next day family timings which starts at 9am, so we tried to use that but again we had disappointing experience because the pool was busy with aqua session going on at 9am and lots of families were using small section which was open. Sona was not working. Overall it wasn't great experience

Room was clean but not happy with toilet door, it was clear glass. I booked this hotel so I can use pool with daughter but unfortunately the family timings are less for kids. Customer service suggested to use the next day family timings which starts at 9am, so we tried to use that but again we had disappointing experience because the pool was busy with aqua session going on at 9am and lots of families were using small section which was open. Sona was not working. Overall it wasn't great experience