We were unhappy with the parking facilities.

We were unhappy with the parking facilities.

My husband and I have stayed here a couple times traveling from Tennessee to Colorado we absolutely love it. The food in the restaurant is very good as well

Very nice

Very nice

My husband and I have stayed here a couple times traveling from Tennessee to Colorado we absolutely love it. The food in the restaurant is very good as well

Great place

Great place

Convenient location and comfortable hotel

Convenient location and comfortable hotel

A lovely hotel with comfortable, clean rooms. Feels and smells clean. Bed and linens first class. Wesley at the front desk was welcoming and informative. Michael, the marvelous bartender was a master creating cocktails and Allyson was friendly and helpful during the breakfast hour. Location is good. Parking on the street or in the garage. No room service. Ice available in the restaurant. Remodel in 2019 was exceptionally done.

A lovely hotel with comfortable, clean rooms. Feels and smells clean. Bed and linens first class. Wesley at the front desk was welcoming and informative. Michael, the marvelous bartender was a master creating cocktails and Allyson was friendly and helpful during the breakfast hour. Location is good. Parking on the street or in the garage. No room service. Ice available in the restaurant. Remodel in 2019 was exceptionally done.

Overall, it was great. It woukd ve nice is the front desk made it clear you need to keep a room key to get out of the garage when checking out.

Easy to get to. The staff was very professional and helpful

Overall, it was great. It woukd ve nice is the front desk made it clear you need to keep a room key to get out of the garage when checking out.

Easy to get to. The staff was very professional and helpful

Poor check in experience. Nice hotel, good amenities. Overall fine, could have been much better. When I arrived, the person at the front desk was on the phone with a future guest who was receiving A LOT of information about the hotel's amenities and he took over 20 minutes on the phone answering questions and making the reservation while I waited to check in. When it was my turn, he barely greeted me, took less than 5 minutes to check me in, take my credit card for incidentals, describe the layout of the hotel, and explain where the parking garage was located. After patiently waiting while he was on the phone for such a long time, I really expected to receive the same level of customer service that was bring provided on the phone. If he was going to take so little time to interact with me, it would have been appreciated if he would have asked the guest on the phone to hold while I got checked in. This was unacceptable and I was unimpressed. That being said, the property itself is quite nice. It's spacious, modern, quite, and located in downtown Topeka. My room was clean, however there were some water stains in the bathroom that made it look like it hadn't been cleaned and makes it feel and look dirty. Things to note - The parking garage is a confusing because it's not attached to the hotel. Additionally guests must park between levels 8-11. The garage has an elevator, but no matter where you park, you'll have to take the stairs at some point to get into the hotel. You also

Poor check in experience. Nice hotel, good amenities. Overall fine, could have been much better. When I arrived, the person at the front desk was on the phone with a future guest who was receiving A LOT of information about the hotel's amenities and he took over 20 minutes on the phone answering questions and making the reservation while I waited to check in. When it was my turn, he barely greeted me, took less than 5 minutes to check me in, take my credit card for incidentals, describe the layout of the hotel, and explain where the parking garage was located. After patiently waiting while he was on the phone for such a long time, I really expected to receive the same level of customer service that was bring provided on the phone. If he was going to take so little time to interact with me, it would have been appreciated if he would have asked the guest on the phone to hold while I got checked in. This was unacceptable and I was unimpressed. That being said, the property itself is quite nice. It's spacious, modern, quite, and located in downtown Topeka. My room was clean, however there were some water stains in the bathroom that made it look like it hadn't been cleaned and makes it feel and look dirty. Things to note - The parking garage is a confusing because it's not attached to the hotel. Additionally guests must park between levels 8-11. The garage has an elevator, but no matter where you park, you'll have to take the stairs at some point to get into the hotel. You also

Great place , !!

Great place , !!

Wesley checked us in and he helped us find parking with our U-Haul. He also was able to answer all our questions about the area.

Short but sweet. Great facility, would stay here again!

Short but sweet. Great facility, would stay here again!

Wesley checked us in and he helped us find parking with our U-Haul. He also was able to answer all our questions about the area.

Very nice downtown hotel, the food was very good in the restaurant and bar downstairs. Will stay again

Very nice downtown hotel, the food was very good in the restaurant and bar downstairs. Will stay again

Very unsafe for minorities, and they are not shy about it. We were harassed by the locals right in front of the hotel. Luckily, the lady that worked at the front desk supported us and made sure we were ok. I’ve never experienced this and won’t ever be coming back.

Very unsafe for minorities, and they are not shy about it. We were harassed by the locals right in front of the hotel. Luckily, the lady that worked at the front desk supported us and made sure we were ok. I’ve never experienced this and won’t ever be coming back.

Nice Hotel in downtown Topeka, KS.

Nice Hotel in downtown Topeka, KS.

Too inconvenient for walking from the garage to the hotel!

I chose Cyrus based off the positive reviews. I will confirm that the hotel is very clean and well maintained. If I have to travel to this area again for work, I will ONLY stay at the Cyrus Hotel.