Graduate Eugene is our go-to hotel when staying in Eugene. Great staff, comfortable rooms, amazing bar.

The staff was friendly and amazing. Nostalgic decorations and themes. Unfortunately the room did have some issues. The bathroom vent fan was inoperable and completely filthy. The shower head was coming out of the wall. The pool floor had residue from old pieces of trash.

I didn’t realize this was THE hotel all athletic teams stay at when in Eugene. This causes for a packed hotel and an inability to change rooms if something is wrong with the current one assigned. The check in process was frustrating because the hotel had just switched to a Hilton. Nothing was running smoothly when I arrived. The AC in the room wasn’t cooling down the room. Set it to 60 and the gauge in the room read at 70. There was a huge clump of someone else’s hair in the tub. We let the front desk know and they did get housekeeping to handle it. Plus we were given two $20 food + beverage credits to use on site. Despite my complaints the restaurant on site is amazing, the hotel has bike rentals and the location of the hotel was perfect for getting around by foot. I won’t be staying here again but it was an ok hotel regardless.

I didn’t realize this was THE hotel all athletic teams stay at when in Eugene. This causes for a packed hotel and an inability to change rooms if something is wrong with the current one assigned. The check in process was frustrating because the hotel had just switched to a Hilton. Nothing was running smoothly when I arrived. The AC in the room wasn’t cooling down the room. Set it to 60 and the gauge in the room read at 70. There was a huge clump of someone else’s hair in the tub. We let the front desk know and they did get housekeeping to handle it. Plus we were given two $20 food + beverage credits to use on site. Despite my complaints the restaurant on site is amazing, the hotel has bike rentals and the location of the hotel was perfect for getting around by foot. I won’t be staying here again but it was an ok hotel regardless.

This is an excellent location near the 5th Street Market, Saturday Market and restaurants as well as the Hult Center for Performing Arts. The Duck theme is fun and carried throughout the property. Rooms are pretty small but have lots of personality. Graduate hotels are always a kick to stay in! Doors to the hallway are old and don't seal off noise as well as a newer hotel.

This is an excellent location near the 5th Street Market, Saturday Market and restaurants as well as the Hult Center for Performing Arts. The Duck theme is fun and carried throughout the property. Rooms are pretty small but have lots of personality. Graduate hotels are always a kick to stay in! Doors to the hallway are old and don't seal off noise as well as a newer hotel.

Hotel staff are all very nice. It's great they have their own parking lot with self parking. Rooms are quiet however the building is showing its age and the room especially the washroom was quiet dirty.

nice hotel. nice area.

Needs renovation and updating. Cleanliness has to change.

Graduate hotels are always fun and nice as they promote the 'team' in that city.

Checked in earlier in the evening. Unfortunately my room was quite hot (on 11th floor). The person at the lobby said the room should cool off by the time I got back from dinner and going out. Fast forward to much later that same evening…the room was still the same temperature; and did not cool off at all. After a room change (second floor) and waiting for over 30 minutes, which I was told would be an appropriate amount of time to wait for the room to cool down, I decided to just try to sleep over the covers instead of try to move to another room and start the process again. It feels slightly cooler than it started. But it’s literally 4:36am and I have a flight in the early afternoon. So this is not ideal at all. I wish I could have come into the hotel and the room felt like a normal cool hotel. The people at the lobby were very nice; it’s just the rooms that are warm and stuffy.

Checked in earlier in the evening. Unfortunately my room was quite hot (on 11th floor). The person at the lobby said the room should cool off by the time I got back from dinner and going out. Fast forward to much later that same evening…the room was still the same temperature; and did not cool off at all. After a room change (second floor) and waiting for over 30 minutes, which I was told would be an appropriate amount of time to wait for the room to cool down, I decided to just try to sleep over the covers instead of try to move to another room and start the process again. It feels slightly cooler than it started. But it’s literally 4:36am and I have a flight in the early afternoon. So this is not ideal at all. I wish I could have come into the hotel and the room felt like a normal cool hotel. The people at the lobby were very nice; it’s just the rooms that are warm and stuffy.

Was sold a suite and got a one room hotel room.

Room not ready at check in time

Excellent hotel

Excellent hotel

Loved my stay. Super clean and comfortable, friendly and professional staff. Only thing is we asked for extra towels and coffee and didn’t get them same-day, and we could hear our neighbors, but otherwise an excellent stay.

There was a huge issue with check in, everyone had to wait on rooms, not sure what was going on but I have to take my meds at a certain time and was feeling woozy. My daughter also needs her meds at a certain time but mine was more dire. I went to the front desk and asked for help, the woman with the pulled back pony tail was able to help us. She was so awesome, got us a room so I could take my meds and feel better. I wish I had gotten her name! I hope she sees this cause I want to thank her personally. Whoever she is deserves a raise for dealing with whatever mess was going on with professionalism and grace. Thank you again!!!

Great

There was a huge issue with check in, everyone had to wait on rooms, not sure what was going on but I have to take my meds at a certain time and was feeling woozy. My daughter also needs her meds at a certain time but mine was more dire. I went to the front desk and asked for help, the woman with the pulled back pony tail was able to help us. She was so awesome, got us a room so I could take my meds and feel better. I wish I had gotten her name! I hope she sees this cause I want to thank her personally. Whoever she is deserves a raise for dealing with whatever mess was going on with professionalism and grace. Thank you again!!!

Only complaint was a special request that we were told would happen and didn’t. I dropped off something special to be waiting in my daughter’s room when she arrived and it wasn’t delivered until she told me it wasn’t there and I called about. It was delivered after my call, but really ruined the surprise.

I had higher hopes based on many positive reviews, but housekeeping every three days just doesn’t work when the level of service wasn’t great upon arrival into the room. It just all seems dated & grungy. And while the front line staff is effective, the bro vibe gets old fast. And what is up with the stained liner in the pool? Sorry Graduate, but just not feeling it.

I always love staying here as the staff is so nice and the building is well maintained.

The decor was so charming. Location perfect and the staff super friendly.

Great atmosphere and really embraces U of O spirit

Great atmosphere and really embraces U of O spirit

Great staff, super cute decor great location!

Great staff, super cute decor great location!

It was a good experience overall

It was a good experience overall

Comfortable room in a hotel well situated for walking downtown and to the University of Oregon. Decor somewhat dated. Lobby and adjacent restaurants are noisey because there's no sound abatement. Bare floors are part of this.

Comfortable room in a hotel well situated for walking downtown and to the University of Oregon. Decor somewhat dated. Lobby and adjacent restaurants are noisey because there's no sound abatement. Bare floors are part of this.