A warm welcome and very helpful staff. I especially enjoyed the small bottle of real milk for my tea and the home cooked cookies. The small booklet was a delight listing the sources for the products in the room even down to the linens. A very pleasant experience.

A warm welcome and very helpful staff. I especially enjoyed the small bottle of real milk for my tea and the home cooked cookies. The small booklet was a delight listing the sources for the products in the room even down to the linens. A very pleasant experience.

Lovely and friendly staff. Just wish we could’ve stayed longer

Lovely and friendly staff. Just wish we could’ve stayed longer

Lovely stay in Margate! Nice and tranquil even though just a short walk from the busy beach. Definitely would stay again!

Lovely stay in Margate! Nice and tranquil even though just a short walk from the busy beach. Definitely would stay again!

The property is fairly new and the rooms are basic and in a good shape. The rooms we were in did not have AC nor TV. Only front facing and top floor rooms have AC not sure about the TV. It was hot and if you leave windows open, you get the car noise early AM followed by the construction noise next door. We asked for rooms with AC but they did not have any. Staff are friendly and try to be helpful. We had to leave a night early due to the heat and noise. They were not willing to refund us for the last night. Restaurant food is fairly good.

The property is fairly new and the rooms are basic and in a good shape. The rooms we were in did not have AC nor TV. Only front facing and top floor rooms have AC not sure about the TV. It was hot and if you leave windows open, you get the car noise early AM followed by the construction noise next door. We asked for rooms with AC but they did not have any. Staff are friendly and try to be helpful. We had to leave a night early due to the heat and noise. They were not willing to refund us for the last night. Restaurant food is fairly good.

Hotel is beautiful, staff amazing. Only negative is room is very light facing sea which has meant we've been up since 5 am

Hotel is beautiful, staff amazing. Only negative is room is very light facing sea which has meant we've been up since 5 am

A very comfortable and beautifully designed room in a great location. We will be back!

A very comfortable and beautifully designed room in a great location. We will be back!

Really lovely stay at this boutique hotel,some lovely touches such as artwork, bedside books and the bed was so comfortable!

Really lovely stay at this boutique hotel,some lovely touches such as artwork, bedside books and the bed was so comfortable!

The room and hotel were decorated beautifully and staff were friendly. Staff also stored our bags before check in and after check out so we explore. However, the room was extremely hot, in fact hotter than outside on 2 very sunny days. When we arrived in our room, the window was shut and the air con was not on. I was surprised about this considering how incredibly warm it was that day. We attempted to put on the air con however it did nothing - it was not powerful or cold. Thankfully there was a fan but again this did very little. My husband asked 2 staff if they could come up to the room to check the air con and was told it was definitely working as it was only recently serviced but they would come up and check. We waited for half an hour however no one came to check and we had a dinner reservation elsewhere so had to leave. On our return we asked again and again no one came. We managed to prop the window open and use the fan but all in all both slept terribly due to the heat. It was a real disappointment in what was otherwise a lovely room and location.

The room and hotel were decorated beautifully and staff were friendly. Staff also stored our bags before check in and after check out so we explore. However, the room was extremely hot, in fact hotter than outside on 2 very sunny days. When we arrived in our room, the window was shut and the air con was not on. I was surprised about this considering how incredibly warm it was that day. We attempted to put on the air con however it did nothing - it was not powerful or cold. Thankfully there was a fan but again this did very little. My husband asked 2 staff if they could come up to the room to check the air con and was told it was definitely working as it was only recently serviced but they would come up and check. We waited for half an hour however no one came to check and we had a dinner reservation elsewhere so had to leave. On our return we asked again and again no one came. We managed to prop the window open and use the fan but all in all both slept terribly due to the heat. It was a real disappointment in what was otherwise a lovely room and location.

The staff were very friendly and helpful, nice place and area the hotel is nice ,lots of restaurant and cafe are around.

The staff were very friendly and helpful, nice place and area the hotel is nice ,lots of restaurant and cafe are around.

Clean, comfortable, great view, friendly helpful staff.

Clean, comfortable, great view, friendly helpful staff.

Standard rooms a little small but appreciated the large bathroom with full bath and overhead shower set up. Beautiful decor and excellent food.

Standard rooms a little small but appreciated the large bathroom with full bath and overhead shower set up. Beautiful decor and excellent food.

Lovely view, fabulous bedding, comfortable beds, original artwork, locally sourced soaps and handwashes etc. Also enjoyed our meal in the restaurant very much.

Lovely view, fabulous bedding, comfortable beds, original artwork, locally sourced soaps and handwashes etc. Also enjoyed our meal in the restaurant very much.

Beautiful hotel right opposite the Turner Gallery and beach, super stylish and a gorgeous room with sea views. Lovely stay!

Beautiful hotel right opposite the Turner Gallery and beach, super stylish and a gorgeous room with sea views. Lovely stay!

The receptionist was very helpful when I checked in. The hotel is very clean and the rooms are well decorated and comfortable.The cookies were a great idea!

The receptionist was very helpful when I checked in. The hotel is very clean and the rooms are well decorated and comfortable.The cookies were a great idea!