The onsen hotel is very old so there is strong smell of old rotten wood at room. There is no room service nor any snack shop at all when you need some food. The hotel didnt remind us that the restaurant closes at 8:30pm. Hence when you arrives later than that you need to buy food from outside the region. Air condition is very poor that you cannot choose cool or warm. It is centralized controlled by checkin counter that warm air is provided even in October such a hot weather still

The onsen hotel is very old so there is strong smell of old rotten wood at room. There is no room service nor any snack shop at all when you need some food. The hotel didnt remind us that the restaurant closes at 8:30pm. Hence when you arrives later than that you need to buy food from outside the region. Air condition is very poor that you cannot choose cool or warm. It is centralized controlled by checkin counter that warm air is provided even in October such a hot weather still

Everything good especially the sumptuous dinner

Everything good especially the sumptuous dinner

Noise

Noise

This is the only one hotel which provided the exceptional service during my 11-day trip in Fukuoka. The staff members no matter in front desk or valet parking speak both English and Putonghua well and provide the excellent customer service. The bufffet dinner provides the wide range of choices in high quality. The only one thing that needs further improvement is the hygiene, I saw there’s a spider net on the top floor.

This is the only one hotel which provided the exceptional service during my 11-day trip in Fukuoka. The staff members no matter in front desk or valet parking speak both English and Putonghua well and provide the excellent customer service. The bufffet dinner provides the wide range of choices in high quality. The only one thing that needs further improvement is the hygiene, I saw there’s a spider net on the top floor.