Great staff. Great hotel. Great facilities. Great location. The only thing that was annoying (which sounds petty) was the toaster at breakfast which only took 4 pieces at a time and took so long. Don’t know why they can’t just have the normal revolving toaster.

Check in was very straight forward and staff were really friendly Breakfast was nice and varied Balcony area spacious and well catered Rooms in need of some modernisation Overall a nice stay Recommended

Check in was very straight forward and staff were really friendly Breakfast was nice and varied Balcony area spacious and well catered Rooms in need of some modernisation Overall a nice stay Recommended

We really enjoyed our stay, hotel is pretty, staff are helpful and friendly. Breakfast was good with lovely views. The rooftop are was great but the pool is a lot smaller than advertised. Our room was a bit basic and bathroom needed a refurb but we didn’t spent much time in our room. Good base for Pompeii and surrounding area, close to good restaurants, train station and cable car. Would stay here again. Parking close by in underground car park.

We really enjoyed our stay, hotel is pretty, staff are helpful and friendly. Breakfast was good with lovely views. The rooftop are was great but the pool is a lot smaller than advertised. Our room was a bit basic and bathroom needed a refurb but we didn’t spent much time in our room. Good base for Pompeii and surrounding area, close to good restaurants, train station and cable car. Would stay here again. Parking close by in underground car park.

I could not fault the location, cleanliness and a majority of the staff were fantastic. However the photos didn’t not live up to my expectations. Wonderful sea view from the room but balcony was not big enough to sit out on as well as having no furniture for its use anyway. As a multi national traveller beware there are no drinking facilities in the room other than water. No coffee, tea or kettle whatsoever. Pool is quite small than the photos suggest. The worst hit is that there is no hotel shuttle or train of you have an early or late arrival and on average for a taxi or car it is 120.00 one way to / from the hotel to the airport which is madness.

I could not fault the location, cleanliness and a majority of the staff were fantastic. However the photos didn’t not live up to my expectations. Wonderful sea view from the room but balcony was not big enough to sit out on as well as having no furniture for its use anyway. As a multi national traveller beware there are no drinking facilities in the room other than water. No coffee, tea or kettle whatsoever. Pool is quite small than the photos suggest. The worst hit is that there is no hotel shuttle or train of you have an early or late arrival and on average for a taxi or car it is 120.00 one way to / from the hotel to the airport which is madness.

I will start from the positives - front desk staff was wonderful , nice, and extremely helpful. Now the negatives and I don’t even know where do I begin. They gave me the worst room I assume, it was small, old, and the bathroom looked like something from the 90s maybe then it would’ve wowed. Like even the communal bathroom at the rooftop had better conditions . Showers were full of steel from old beds, very hard to use I almost burnt myself on night one as it wasn’t working properly. One of the towels they’ve given me was in stains - thought I was going to throw up. The rooms are said to be sound proof and yet you can hear EVERYTHING whether from streets or “neighbours” taking showers. Not to mention people talking at the hall. I didn’t even have a kettle on my room, so couldn’t make either a coffee or a tea. The fridge was really small too . Now I don’t know if all the rooms like that or they’ve given me such awful, old room, but I’m reviewing MY own experience. On night one I went to the hotel restaurant thinking I could try some of their food - the waiter was acting as if he was annoyed that I came over and wanted to eat , when I asked him to explain what one of the dishes is as I wasn’t sure because we didn’t have this particular fish in our country he just blankly looked at me and said - I don’t know how to explain it. In the room I was essentially only sleeping because I couldn’t stand it - a 4 star hotel is not like this. Breakfast was awful too . Theywouldntevenrefil

Helpful staff

Helpful staff

I will start from the positives - front desk staff was wonderful , nice, and extremely helpful. Now the negatives and I don’t even know where do I begin. They gave me the worst room I assume, it was small, old, and the bathroom looked like something from the 90s maybe then it would’ve wowed. Like even the communal bathroom at the rooftop had better conditions . Showers were full of steel from old beds, very hard to use I almost burnt myself on night one as it wasn’t working properly. One of the towels they’ve given me was in stains - thought I was going to throw up. The rooms are said to be sound proof and yet you can hear EVERYTHING whether from streets or “neighbours” taking showers. Not to mention people talking at the hall. I didn’t even have a kettle on my room, so couldn’t make either a coffee or a tea. The fridge was really small too . Now I don’t know if all the rooms like that or they’ve given me such awful, old room, but I’m reviewing MY own experience. On night one I went to the hotel restaurant thinking I could try some of their food - the waiter was acting as if he was annoyed that I came over and wanted to eat , when I asked him to explain what one of the dishes is as I wasn’t sure because we didn’t have this particular fish in our country he just blankly looked at me and said - I don’t know how to explain it. In the room I was essentially only sleeping because I couldn’t stand it - a 4 star hotel is not like this. Breakfast was awful too . Theywouldntevenrefil

They put a family of four with two kids in a room that had mold. We smelled it when you opened the door. We asked immediately the front desk to put us in a different room but they didn’t have available rooms. Ernesto (front desk) admitted that he knew the room had mold issues but he was told that it was fixed. He was very apologetic. We woke up with headaches and the next day they gave us another room. The hotel rooms are old, the hallway carpets are ripped and dirty with stains. Air conditioning and toilets in both rooms did not work properly. It’s definitely not a four star hotel (maybe 2 star at best. Very disappointed in our experience at this hotel.

They put a family of four with two kids in a room that had mold. We smelled it when you opened the door. We asked immediately the front desk to put us in a different room but they didn’t have available rooms. Ernesto (front desk) admitted that he knew the room had mold issues but he was told that it was fixed. He was very apologetic. We woke up with headaches and the next day they gave us another room. The hotel rooms are old, the hallway carpets are ripped and dirty with stains. Air conditioning and toilets in both rooms did not work properly. It’s definitely not a four star hotel (maybe 2 star at best. Very disappointed in our experience at this hotel.

Fantastic hotel. Exceptionally clean. Wonderful front desk staff were so helpful and kind. Amazing breakfast with breathtaking views. I will definitely return.

Fantastic hotel. Exceptionally clean. Wonderful front desk staff were so helpful and kind. Amazing breakfast with breathtaking views. I will definitely return.

Staff were exceptional, bed was large and comfortable, bathroom was clean, aircon worked, had issues with wifi in the room which meant the TV didn’t connect and the lack of signal in the room made our phones unusable- however staff were very helpful and tried their best to fix. Pool was smaller and colder than anticipated, but had gorgeous views. Food and drinks were extortionate but many restaurants nearby. Beach just outside the property.

Staff were exceptional, bed was large and comfortable, bathroom was clean, aircon worked, had issues with wifi in the room which meant the TV didn’t connect and the lack of signal in the room made our phones unusable- however staff were very helpful and tried their best to fix. Pool was smaller and colder than anticipated, but had gorgeous views. Food and drinks were extortionate but many restaurants nearby. Beach just outside the property.

Excellent hotel, great staff and centrally located. I would stay here again.

Excellent hotel, great staff and centrally located. I would stay here again.

Old town, renovatwd rooms and common areas, killer roof top, great breakfast.

Old town, renovatwd rooms and common areas, killer roof top, great breakfast.

A very nice hotel, everything is renovated and clean, breakfast on the terrace was my favorite part, the view is spectacular. The location in front of the beach is very good for walking along the entire boulevard.

A very nice hotel, everything is renovated and clean, breakfast on the terrace was my favorite part, the view is spectacular. The location in front of the beach is very good for walking along the entire boulevard.

Hi. All things mentioned above are good. Staff are excellent. Surroundings too and it’s a really good place as a base to tour around. There are Things that can be improved. Bath tub felt a bit narrow. Position of the shower head is in the middle which could be moved to one end. The TV is so far from the bed. Also not sure if it was our issue but we couldn’t log into apps like Netflix etc. more vegetarian options at the restaurant would help too.

Hi. All things mentioned above are good. Staff are excellent. Surroundings too and it’s a really good place as a base to tour around. There are Things that can be improved. Bath tub felt a bit narrow. Position of the shower head is in the middle which could be moved to one end. The TV is so far from the bed. Also not sure if it was our issue but we couldn’t log into apps like Netflix etc. more vegetarian options at the restaurant would help too.

A beautiful hotel, clean and exceptionally friendly. Great location and stunning views of the sea

A beautiful hotel, clean and exceptionally friendly. Great location and stunning views of the sea

The staff was exceptional. Our room our perfect. We had dinner at the hotel. There was a private event plus 200 tourists. They sat us in the breakfast room and made us a prefect dinner. So delicious. Very kind to do this for us. I highly recommend this hotel.

The staff was exceptional. Our room our perfect. We had dinner at the hotel. There was a private event plus 200 tourists. They sat us in the breakfast room and made us a prefect dinner. So delicious. Very kind to do this for us. I highly recommend this hotel.

The view is amazing and food at the restaurant its so good, thanks for your attention.

The view is amazing and food at the restaurant its so good, thanks for your attention.

The lobby Washer nice, breakfast also, but the roomsdecor needs to be remodel.