Great location on the beach. Good range of breakfast menu options and helpful staff in the restaurant. We organised our onward trip to Koh Tao with reception and this turned out well. Overall, our famiily of 4 had a great stay.

Great location on the beach. Good range of breakfast menu options and helpful staff in the restaurant. We organised our onward trip to Koh Tao with reception and this turned out well. Overall, our famiily of 4 had a great stay.

Had a great stay, great value for money. And staff really nice to be around.

Had a great stay, great value for money. And staff really nice to be around.

When I was there to check-in, a staff couldn't find my booking. I was trying to give her information that I booked through Hotels.com. Instead of listening, she told me to stay still and kept searching for papers from another applications. She also tried to talk to another customer even there was already another staff was talking care about his case. She took my phone to see information about the booking but didn't return and kept talking to her colleague. When I asked her to get my phone back, she strongly refused that she did not take my phone! At the end, she returned it but without apology. She said that she would make a refund for me but 2 days later, she was still not! It was the worst service I had ever had.

When I was there to check-in, a staff couldn't find my booking. I was trying to give her information that I booked through Hotels.com. Instead of listening, she told me to stay still and kept searching for papers from another applications. She also tried to talk to another customer even there was already another staff was talking care about his case. She took my phone to see information about the booking but didn't return and kept talking to her colleague. When I asked her to get my phone back, she strongly refused that she did not take my phone! At the end, she returned it but without apology. She said that she would make a refund for me but 2 days later, she was still not! It was the worst service I had ever had.

Our expectation based on price and pictures was an above average hotel but we would have been better off at the hostel down the road. Stained sheets and towels, lack of cleaning, poor service and a general feeling that no one cares about the guests means we won’t be coming back

Our expectation based on price and pictures was an above average hotel but we would have been better off at the hostel down the road. Stained sheets and towels, lack of cleaning, poor service and a general feeling that no one cares about the guests means we won’t be coming back

Very rude receptionist that was more intrested in charging us twice for breakfast that we had already included. The breakfast was dreadful. The rooms are not clean, unchanged bed sheets etc. We had a room with private jacuzzi but there was no privacy as anyone could walk thru your balcony as there is a walkaway. Horrible hotel not worth the money. We gad a bbq and the meat was so tough we couldn't eat it but were still charged for it.

Very rude receptionist that was more intrested in charging us twice for breakfast that we had already included. The breakfast was dreadful. The rooms are not clean, unchanged bed sheets etc. We had a room with private jacuzzi but there was no privacy as anyone could walk thru your balcony as there is a walkaway. Horrible hotel not worth the money. We gad a bbq and the meat was so tough we couldn't eat it but were still charged for it.

Lovely beach. Quite nice rooms. You must be a little bit fit to get back and forth the rooms as ours was up a very steep hill and lots of high steps. Have stayed in a few other places along the beach in the past. The beach and sunsets here are amazing!!

Lovely beach. Quite nice rooms. You must be a little bit fit to get back and forth the rooms as ours was up a very steep hill and lots of high steps. Have stayed in a few other places along the beach in the past. The beach and sunsets here are amazing!!

Amazing place for great price. Had a room right on the ocean with massage hut on the beach about 50 feet away. Very friendly and helpful staff. Good food. Great location.

Amazing place for great price. Had a room right on the ocean with massage hut on the beach about 50 feet away. Very friendly and helpful staff. Good food. Great location.

Lovely location and room was perfect sea view, Reception staff could do with some customer service skills more interested in getting your 500 baht deposit from you than welcoming you in. Other staff are fine especially the lady on the information area called Mama Tim, Arranged a fishing trip and around the island your qon one of the resorts boats, perfect day. Rented motorcycle in resort called Big K prices are good.

Lovely location and room was perfect sea view, Reception staff could do with some customer service skills more interested in getting your 500 baht deposit from you than welcoming you in. Other staff are fine especially the lady on the information area called Mama Tim, Arranged a fishing trip and around the island your qon one of the resorts boats, perfect day. Rented motorcycle in resort called Big K prices are good.

Great room friendly staff had a room overlooking the beach. Enjoyed my stay and will be back

Great room friendly staff had a room overlooking the beach. Enjoyed my stay and will be back

Large room. Friendly staff. Daily housekeeping plus bottled water. Store on premises.

Large room. Friendly staff. Daily housekeeping plus bottled water. Store on premises.

Location is great. After that all the rest is bad: Rooms are bad No wifi, only at the lobby Staff is terrible and no English speakers

Location is great. After that all the rest is bad: Rooms are bad No wifi, only at the lobby Staff is terrible and no English speakers

Worst experience in whole Thailand: safe didn’t work, wrong WiFi password and incompetent staff

Worst experience in whole Thailand: safe didn’t work, wrong WiFi password and incompetent staff

This is a quality hotel located on the north of the island. The facilities are very good for the price and the view from a sea room is amazing. It is a bit north and far away from the main portion of town for those looking to do more throughout the island. Will need to taxi most places or rent a motor bike for the day but by doing so will be well worth it!

This is a quality hotel located on the north of the island. The facilities are very good for the price and the view from a sea room is amazing. It is a bit north and far away from the main portion of town for those looking to do more throughout the island. Will need to taxi most places or rent a motor bike for the day but by doing so will be well worth it!

Although the photos of this hotel online look very nice, it did not look nearly as well maintained when we stayed there this week. Also, here are a few minor points that we learned after checking in. There are a lot of stairs and no lift. So if you want the best views, be prepared to climb for them. Or just ask for a room on the ground floor. Our room only came with two bath towels (no hand towels, no washcloths, etc.) and no telephone. When we asked about this, the hotel staff told us only the bungalows have more than two towels and telephones. Lastly, because the hotel is so far north on the island, we had a difficult time finding a taxi who would take us home after spending time further south. I'm not saying you shouldn't stay here, but at least keep this in mind when you make your choice.

Although the photos of this hotel online look very nice, it did not look nearly as well maintained when we stayed there this week. Also, here are a few minor points that we learned after checking in. There are a lot of stairs and no lift. So if you want the best views, be prepared to climb for them. Or just ask for a room on the ground floor. Our room only came with two bath towels (no hand towels, no washcloths, etc.) and no telephone. When we asked about this, the hotel staff told us only the bungalows have more than two towels and telephones. Lastly, because the hotel is so far north on the island, we had a difficult time finding a taxi who would take us home after spending time further south. I'm not saying you shouldn't stay here, but at least keep this in mind when you make your choice.

I never write reviews.. but this place was truly HORRIBLE. You can stay anywhere else in Koh Phangan for cheaper, better and a cleaner experience. I have stayed in many hostels and low budget hotels and don't expect much from these places... but this "resort" was truly something else: - it is a motel... not a resort (personally not a problem for me) - there was blood on the (unchanged) bedsheets - the staff tried to get us to pay twice for breakfast that was already included. we later found out they tried this with several other guests. - we put the do not disturb sign on our door. the maids went in anyway and left the door unlocked with all our valuables inside. - they AC was broken.. no they did not change our room. - our food took 1.5 hours to get there (not a big problem) - if you purchase a BBQ dinner there is a "salad and soup salad buffet" but they only refill their salad if enough people complain, and only give onion cold soup (no it didnt get cold... they never turned on the hot pot). they also ran out of bread by 7 pm. - everytime I passed the reception there was guest arguing with the staff because they were being accused of stealing something (minbar, towels..) - I tried to speak to the manager... he could not give less of a care and told the staff to bring me to the receptionist instead.

I never write reviews.. but this place was truly HORRIBLE. You can stay anywhere else in Koh Phangan for cheaper, better and a cleaner experience. I have stayed in many hostels and low budget hotels and don't expect much from these places... but this "resort" was truly something else: - it is a motel... not a resort (personally not a problem for me) - there was blood on the (unchanged) bedsheets - the staff tried to get us to pay twice for breakfast that was already included. we later found out they tried this with several other guests. - we put the do not disturb sign on our door. the maids went in anyway and left the door unlocked with all our valuables inside. - they AC was broken.. no they did not change our room. - our food took 1.5 hours to get there (not a big problem) - if you purchase a BBQ dinner there is a "salad and soup salad buffet" but they only refill their salad if enough people complain, and only give onion cold soup (no it didnt get cold... they never turned on the hot pot). they also ran out of bread by 7 pm. - everytime I passed the reception there was guest arguing with the staff because they were being accused of stealing something (minbar, towels..) - I tried to speak to the manager... he could not give less of a care and told the staff to bring me to the receptionist instead.

Really can't fault the hotel. Great view from room 415. Comfy bed and nice balcony.

Really can't fault the hotel. Great view from room 415. Comfy bed and nice balcony.