Star Prestige on the rooftop

Fabulous stay from start to finish - extremely friendly staff on arrival & throughout our stay !

Fabulous stay from start to finish - extremely friendly staff on arrival & throughout our stay !

lovely friendly property and upgrading to Prestige level to use the rooftop pool was well worth it.

lovely friendly property and upgrading to Prestige level to use the rooftop pool was well worth it.

Nice facilities, friendly staff, good food

Nice facilities, friendly staff, good food

We received a very small room, and to get a better room with access to the rooftop pool, we had to pay for an upgrade. Not all guests have access to the rooftop pool.

We received a very small room, and to get a better room with access to the rooftop pool, we had to pay for an upgrade. Not all guests have access to the rooftop pool.

We have stayed at other Iberostar locations and this one was very disappointing in terms of food. The food variety was limited and the one offered was very bland, tasteless. This was not what we have come to expect of the Iberostar chain.

We have stayed at other Iberostar locations and this one was very disappointing in terms of food. The food variety was limited and the one offered was very bland, tasteless. This was not what we have come to expect of the Iberostar chain.

Pictures are fake. The property is not worth the price.

Pictures are fake. The property is not worth the price.

Great all-inclusive hotel with friendly staff. My room was cleaned daily, the food was good and somewhat themed each night,

Great all-inclusive hotel with friendly staff. My room was cleaned daily, the food was good and somewhat themed each night,

Loved our 10night stay. We were pleasantly surprised by the property and was much nicer/cleaner than expected. The staff was wonderful and very attentive, always smiling and uplifting all the guest areas. They put on a great vibe! The afternoon happy hour at the pool was a great treat too and the morning pool activities. The surrounding area is beautiful and you are able to walk alongside the cliffs. The only negative thing I would add is there was no coffee/tea equipment in the room which would have been nice to sit on our balcony in the mornings with a cup of coffee. The website photos of the rooms show a coffee maker in the room so we were surprised when there wasn’t any upon arrival and when we asked at reception they said it was not possible. But it did not ruin our stay. Great pool, comfy beds, attentive staff and it just felt like you were on holiday. Definitely reccomend.

Loved our 10night stay. We were pleasantly surprised by the property and was much nicer/cleaner than expected. The staff was wonderful and very attentive, always smiling and uplifting all the guest areas. They put on a great vibe! The afternoon happy hour at the pool was a great treat too and the morning pool activities. The surrounding area is beautiful and you are able to walk alongside the cliffs. The only negative thing I would add is there was no coffee/tea equipment in the room which would have been nice to sit on our balcony in the mornings with a cup of coffee. The website photos of the rooms show a coffee maker in the room so we were surprised when there wasn’t any upon arrival and when we asked at reception they said it was not possible. But it did not ruin our stay. Great pool, comfy beds, attentive staff and it just felt like you were on holiday. Definitely reccomend.

Rooms were really small, the hair dryer was ancient and useless, the soap dispenser was broken. Wifi was so weak we had to turn on data roaming. The pool was also small. There’s poolside bar service which is nice. The breakfast was good but it was only available until 10:15. The staff were helpful and friendly. If you’re travelling during high season, plan in advance for transportation because getting a taxi can take hours. The hotel’s parking is very limited compared to other places in the island, including some resort hotels in ibiza town.

Rooms were really small, the hair dryer was ancient and useless, the soap dispenser was broken. Wifi was so weak we had to turn on data roaming. The pool was also small. There’s poolside bar service which is nice. The breakfast was good but it was only available until 10:15. The staff were helpful and friendly. If you’re travelling during high season, plan in advance for transportation because getting a taxi can take hours. The hotel’s parking is very limited compared to other places in the island, including some resort hotels in ibiza town.

The staff were incredibly friendly and helpful. The food even though buffet style was everyday themed and different and more importantly well prepared. The spa gave my wife one her best massages ever and needs to be recognised (ask for Manu). I could go on ad infinitum, needless to say we will be going back in the fall and would recommend the hotel to anyone.

The staff were incredibly friendly and helpful. The food even though buffet style was everyday themed and different and more importantly well prepared. The spa gave my wife one her best massages ever and needs to be recognised (ask for Manu). I could go on ad infinitum, needless to say we will be going back in the fall and would recommend the hotel to anyone.

Greeted with a cava at check in. Spotless facilities in a beautiful location. Staff so accommodating. We were out there for a race and accommodated an early breakfast to fit in. Couldn't have been better. Only tiny gripe, no readily available water with the meal which was a shame and a faff.

Greeted with a cava at check in. Spotless facilities in a beautiful location. Staff so accommodating. We were out there for a race and accommodated an early breakfast to fit in. Couldn't have been better. Only tiny gripe, no readily available water with the meal which was a shame and a faff.

Thermostat was not operating properly in room, it was freezing at 26 Celsius. Otherwise it was great.

Thermostat was not operating properly in room, it was freezing at 26 Celsius. Otherwise it was great.

- Dirty and smelly halls - Level of service wasn’t as great as other Iberostar

I can absolutely recommend this hotel. The professionalism and friendliness of the staff is exceptional. Congrats! The location is really good. The hotel is surrounded by trees, on the beach and has nice views. Ibiza is not a big island, so wherever you want to go, it will never take you more than 45'. Parking was free. I found the room fairly small, that's why we upgraded after the 1st night, and also paid extra for the rooftop pool, which I would highly recommend. The buffets are really good for the price we paid. We took half board. Even if you don't eat there every day, it's still a great deal.

I can absolutely recommend this hotel. The professionalism and friendliness of the staff is exceptional. Congrats! The location is really good. The hotel is surrounded by trees, on the beach and has nice views. Ibiza is not a big island, so wherever you want to go, it will never take you more than 45'. Parking was free. I found the room fairly small, that's why we upgraded after the 1st night, and also paid extra for the rooftop pool, which I would highly recommend. The buffets are really good for the price we paid. We took half board. Even if you don't eat there every day, it's still a great deal.

breakfast buffet was excellent! Staff very friendly.

Amazing helpful service!! Hotel facilities were fantastic, very clean and modern.. everything you could require!

Amazing helpful service!! Hotel facilities were fantastic, very clean and modern.. everything you could require!

Water view was nice. Staff is really exceptional. Food was good. Good room and facilities were clean. It’s seems that this hotel caters to a more +65 senior crowd. It was unfortunate that we bought the all inclusive package, but they don’t tell you that you can’t use the best part of the property without paying extra. This would include the roof top pool and the beach club on the water. Plan on spending an extra hundred a day for food/ drinks and beach chair for 2 people. The beach club is worth it, but you should know the cost upfront for planning. Also, the website beach picture is exaggerated. Other than that..great stay.